基于SD模型的客户服务成本信息不对称影响研究

制造企业经常通过提供高水平的客户服务向顾客传递优质产品质量信号,但由于客户服务成本信息不对称的影响,产品质量信号存在一定程度的失灵,影响了潜在客户对优质产品的购买。文章分析了制造企业客户服务成本不对称信息的原因及其对潜在客户购买行为的影响,通过建立系统动力学模型模拟产品销售过程,研究客户服务成本信息不对称度与企业客户数量之间的关系,结果表明客户服务成本信息不对称度下降有助于企业客户数量的增长,但其影响力有随时间下降的趋势。     

档案信息的价值分析

经济信息从某种意义上说都体现为档案信息。从过程上看，档案信息的生产过程就是一个价值增值过程。马克思主义揭示了档案信息增值的合理内核。从使用价值的角度看，档案信息增值主要是在使用过程中的增值，效益定价是档案信息增值的关键原则。挡案信息的使用特点——裂变性、效应不定性扣稀缺性是决定档案信息增值的内在因素。档案信息资源与管理水平相互作用、相互促进。     

非正规金融研究文献述评

通过对非正规金融的概念、类型、规模、形成原因、市场利率等方面的梳理,指出非正规金融的产生适应经济发展的内在要求,具有客观必然性。非正规金融的高利率在一定程度上是放贷风险的补偿,同时也是对正规金融官僚体制低效率的制度适应。     

不完全信息与FSI对国有银行治理结构的作用

建立了一个简单的公司绩效模型,以代理问题和公司治理为代表分析了引进境外战略投资者对改善国有商业银行内部治理的作用,以超产权理论和公司治理为代表分析了其对改善外部治理的作用,说明了引进境外战略投资者是一种战略选择。     

The evolution of consumer knowledge and sources of information: Hungary in transition

The authors’ research in Hungary during the period of transition to a market economy provides an opportunity to examine the evolving relationships between consumer product knowledge and its antecedents, including advertising, personal search, interpersonal sources, and brand experience. Their findings, based on survey data collected in Budapest in 1992 and 1998, indicate that the market information variables explain more variance in consumer knowledge later rather than earlier in the transition. Advertising is an important predictor of consumer knowledge later but not earlier in the transition, personal search is important at both times, and interpersonal sources are not important in either time period; brand experience is negatively related to knowledge earlier in the transition and positively related later in the transition. This study allows one to begin to understand the boundary conditions associated with studies conducted in developed economies. Managerial implications for firms investing in transitional economies are presented. Robin A. Coulter (robin.coulter@business.uconn.edu) is Ackerman Scholar and an associate professor of marketing in the School of Business at the University of Connecticut. She received her Ph.D. from the University of Pittsburgh. Her research interests include branding, cross-cultural consumer behavior, advertising, and research methods. Her work has appeared in theJournal of Consumer Research, the Journal of Consumer Psychology, theJournal of Applied Psychology, and theInternational Journal of Research in Marketing. Linda L. Price (llprice@email.arizona.edu) is Soldwedel Professor of Marketing in the Eller School of Management at the University of Arizona. She received her Ph.D. from the University of Texas at Austin. Her research combines qualitative and quantitative methodologies to examine the active, emotional, imaginative aspects of consumers’ decisions and activities, and the social and cultural context of marketplace behaviors. Her work has appeared in theJournal of Consumer Research, Journal of Marketing, and other leading marketing, management, and social science journals. Lawrence Feick (feick@katz.pitt.edu) is a professor of business administration in the Katz Graduate School of Business at the University of Pittsburgh. He received his Ph.D. from Pennsylvania State University. His current research focuses on cross-cultural consumer behavior, consumer word-of-mouth, and referrals. His work has appeared in the Journal of Marketing, theJournal of Marketing Research, the Journal of Consumer Research, Psychological Bulletin, andPublic Opinion Quarterly. Camelia Micu (camelia.micu@business.uconn.edu) is a marketing doctoral candidate at the University of Connecticut. Her research interests include advertising and product trial and cross-cultural consumer behavior.     

论信息时代企业信息管理模式的变革

本文阐述了从工业时代到信息时代的进化过程中，企业信息管理模式的变革，分析了EDPS、MIS、CIMS等不同时期信息系统的特点，提出了网络时代基于Internet/Intranet的CIMS新进展。     

浅谈元认知在管理信息系统课程教学中的应用

元认知是目前教育心理学研究中最热门的课题。在管理信息系统课程教学中充分认识元认知知识的特性,注重元认知体验,利用元认知监控的相关策略,及时调整、完善管理信息系统课程教学,将能收到事半功倍的效果。     

企业变异下的监管困境

股份公司产权的变化使得企业生产目的的两重性矛盾尖锐化,在相关条件的配合下,企业的矛盾就会在证券市场上,通过企业违规和股民投机的方式表现出来。而来自内部和外部的监管,也会由于一些一般性的原因而陷于困境。     

中国会计改革模式探析

会计制度的形成受制于社会经济条件．基本经济务件的变化会引起制度创新的必要。中国的发展中大国的特点决定了其会计制度改革必须立足于本国的条件,在吸收先进国家经验方面。现阶段应更多地借鉴“欧洲大陆模式”而不是“英美模式”,因为中国的社会经济条件与前更为接近。     

信息不对称、信息披露与股票价格波动——兼论管理会计信息披露的市场效应

当前对市场有效性的研究只重视会计盈余或某一类市场效应,而缺乏从信息披露制度的整体角度研究披露效果。我们从信息披露的幅度、频率和结构角度对其提高公司透明度的贡献进行了验证,结果表明:上市公司信息披露的幅度越大、频率越快,越有助于降低市场关于公司的信息不对称水平;管理会计信息披露是投资者迫切需要的,在统计上显示出其能显著降低公司的信息不对称水平。