年功导向人力资源实践对组织越轨行为的影响:组织政治知觉的中介作用

在企业中,年功通常包含工龄(员工在组织中持续服务的时间长度)和年龄两个要素。强调年功的人力资源实践能否有效缓解员工的组织政治知觉,从而使员工安分守己,不会做出有损组织的行为,是一个值得探讨的问题。本文采用问卷调查法,以48家企业和918名员工的配对数据为样本,对这一问题展开了探讨。研究发现,年功导向人力资源实践能够有效降低员工组织越轨行为;同时,年功导向人力资源实践会促使员工形成较为保守和被动的策略倾向,产生保持沉默静待好处的组织政治知觉;并且,年功导向人力资源实践有助于缓解员工对其他个体自利行为的感知,以及在薪酬和晋升方面自己利益受到侵害的感知,从而降低一般政治行为的政治知觉以及薪酬和晋升政策的政治知觉;最后,年功导向人力资源实践能够通过使员工产生保持沉默静待好处的组织政治知觉,从而减少员工的组织越轨行为。研究结论为本土化人力资源实践的合理化解释提供了理论依据,扩展了对本土化人力资源实践影响效应的认识;同时也证明了组织政治知觉的跨文化差异性。     

Smallest Meaningful Pay Increases: Field Test,Constructive Replication,and Extension

The authors extend prior literature by examining, in two distinct field settings, smallest meaningful pay increases (SMPIs) in terms of magnitude, behavioral intention, and affective reactions. In Study 1, a two‐wave study of 177 employees of a university medical center in the United States, the authors find stable thresholds of about 5.0 percent for positive reactions to pay increases (magnitude [5.4 percent], behavioral intentions [4.2 percent], and affective reactions [5.6 percent]). In Study 2, a sample of 495 university employees in Finland, the authors also find stable but slightly higher thresholds of about 8 percent for behavioral intentions (8.4 percent) and positive affective reactions (7.2 percent) to pay increases. They also find threshold effects of ?5.7 percent for behavioral intentions and ?5.8 percent for negative affective reactions in response to restricted future pay increases levied in the transition to a new pay system. Discussion of the results centers on pay raise administration and future research regarding implied and direct pay reductions. © 2015 Wiley Periodicals, Inc.     

Resentful and religious: How religiosity can mitigate the detrimental effects of workplace embitterment on helping behaviors

This study aims to establish how employees' experiences of workplace embitterment may direct them away from voluntary efforts to help coworkers, mediated by emotional exhaustion and moderated by religiosity. Three rounds of survey data, collected from employees and their supervisors in various Pakistani organizations, reveal that a sense of being emotionally overburdened by work links rancorous feelings due to negative work events with tarnished helping behavior, mitigated by employees' ability to draw on their religious faith. As an original contribution, this research addresses the effect of an actually felt negative emotion (workplace embitterment), instead of a source of emotional hardship, on employees' propensity to halt extra-role work efforts; it also describes how the personal resource of religiosity influences this process.     

Dispositional antecedents and consequences of workplace ostracism: An empirical examination

Drawing on the victim precipitation theory and self-esteem theory, this study examines the dispositional antecedents and consequences of workplace ostracism. Using data from 208 employees and their 96 immediate supervisors in two petroleum and gas companies in China, this study finds that agreeableness and extraversion are negatively, and neuroticism is positively related to workplace ostracism. Moreover, workplace ostracism is found to be negatively related to employee job performance, and this relationship is mediated by employee organization-based self-esteem.     

战略差异如何影响公司现金持有

以2007-2015年全部A股上市公司为样本,结合企业竞争地位,考察企业战略差异对企业现金持有的影响。研究发现：企业战略差异度与现金持有水平正相关,企业竞争地位能够削弱两者正相关关系。进一步检验发现：企业战略差异增加了融资约束、企业风险及创新投资,进而导致企业现金持有水平提高;企业战略差异提高了现金持有竞争效应,但竞争地位高的企业不显著。研究表明,企业战略差异是现金持有的重要影响因素之一,研究结论能够为企业管理层制定现金持有策略、进行企业战略选择以获取竞争优势提供参考。     

非道德行为概念辨析及相关研究进展

本文对目前理论界关注的非道德行为概念进行了分析,介绍了其测量的方法,并提出影响其产生的因素大体上可以归结为环境因素、个体特征以及个体的认知因素。本文还对非道德行为与工作场所越轨行为、反生产力行为的异同进行了比较。     

Antecedents and outcomes relating to public and private nurses’ use of intuition in England

This paper examines public and private sector nurses’ use of intuition in England using structural equation modeling. Leader–member exchange (LMX) and perceived organizational support (POS) correlated positively with nurses’ perception of discretionary power and use of intuition. Nurses’ perception of discretionary power and use of intuition were positively correlated with their engagement. Further, differences were identified between private sector and public sector nurses in relation to the impact of workplace relationships (POS and LMX) and intuition onto perceived discretionary power and employee engagement. The results are important for all hospital managers seeking to foster employees’ use of intuition, perception of discretionary power, and engagement.     

Exploring the forms of dysfunctional customer behaviour: A study of differences in servicescape and customer disaffection with service

Abstract

Although wide agreement exists between scholars and marketing practitioners concerning the prevalence of dysfunctional customer behaviour, to date empirical research into this phenomenon is lacking. This article aims to identify empirically grounded categories of dysfunctional customer behaviours and examine the extent to which customers' perceptions of physical servicescape environments, social facets of servicescape, and customer disaffection with service differ for each category. Based on a quantitative sample of 380 consumer perpetrators, cluster analysis reveals three clusters of dysfunctional customer behaviour forms labelled ‘petty norm infringements’, ‘felonious norm infringements’, and ‘belligerent norm infringements’. Subsequent variance analysis assesses the perceived differences between perceived physical servicescape, social servicescape, and customer disaffection for each identified form cluster. Specifically, the study findings reveal statistically significant differences between the forms of dysfunctional customer behaviour that are perpetrated across different service environments. The article concludes with a discussion of the implications of the study for theorists and practitioners.     

Business Ethics and Moral Motivation: A Criminological Perspective

The prevalence of white-collar crime casts a long shadow over discussions in business ethics. One of the effects that has been the development of a strong emphasis upon questions of moral motivation within the field. Often in business ethics, there is no real dispute about the content of our moral obligations, the question is rather how to motivate people to respect them. This is a question that has been studied quite extensively by criminologists as well, yet their research has had little impact on the reflections of business ethicists. In this article, I attempt to show how a criminological perspective can help to illuminate some traditional questions in business ethics. I begin by explaining why criminologists reject three of the most popular folk theories of criminal motivation. I go on to discuss a more satisfactory theory, involving the so-called “techniques of neutralization,” and its implications for business ethics.

从用人单位英语需求角度看高职英语课程改革

通过分析用人单位对应聘者英语水平的要求情况,结合目前高职英语课程设置的状况,提出了高职英语课程改革的可行性建议。为使高职毕业生的英语水平达到用人单位的需求,应引入多元化英语测试体系,采用＂1＋X＂课程设置模式,积极推广职业英语。