‘The times they are a changin’? transformative organizational innovations in financial services in the UK

Much of the management guru-based literature emphasizes the transformational capacity of organizational innovations (OIs). The excellence, quality and reengineering literature purports to abandon hierarchy, bureaucracy and management control; to eradicate conflict and instil an new team and quality-based ethos. Yet much remains unknown about how these OIs are operationalized. Here we question both theoretically and empirically the validity of such transformational claims by reference to our research within financial services. We argue that despite considerable changes, OIs remain both a condition of, and location for, the exercise of organizational power relations. Bureaucratic and hierarchical structures continue to pervade organizations. Work-related pressures and tensions abound concerning issues such as control over the quality versus the quantity of work output, work intensification and job insecurity. All of which impinge upon the performance of OIs, and belie notions of a ‘transformation’ of organizational cultures, structures or strategies.     

Planning food services for a campus setting

Providing appropriate food services in a campus setting is increasingly important due to more demanding customers and because clients have less time to go off-campus when they need to eat. Using a university campus as an example, this research looks at customer satisfaction with existing food services and explores various methods for determining where to locate new facilities. This campus currently has great needs for additional food services, and it is shown clearly where additional food services are required. Also, the methods used are compared in terms of their effectiveness in finding the solution.     

广西保险行业服务提升问题研究

规范服务是保险行业的核心价值理念之一。保险作为一种具有价值和使用价值的服务商品,其价值的实现依托于保险服务的提供。广西保险业目前处于快速发展阶段,保险行业服务模式存在诸多问题,阻碍着广西保险业的可持续发展,研究广西保险行业服务问题,具有重要理论价值和实践指导意义。本文探讨了保险服务的基本内涵,研究了广西保险行业服务体系的发展现状与存在问题,提出了完善广西保险服务制度的一系列对策和建议。     

新型城镇化建设与基层金融服务初探

新型城镇化建设是党的十八大部署的建设中国特色社会主义的重大战略之一,也是扩大国内需求的战略重点,是促进城乡一体化发展的必然途径,是带动县域经济协调发展的重要举措。推进新型城镇化建设对金融服务工作提出了更新更高的要求,也为金融业发展开辟了广阔的空间。作为基层银行业金融机构要紧紧把握新型城镇化建设有利时机,充分发挥基层银行业金融机构在新型城镇化建设中不可替代的作用,积极主动志参与到新型城镇化建设中来,全面提升金融服务水平,稳步推进新型城镇化建设健康发展。     

组建社区银行应对基层信贷服务缺失的思考

本文介绍了社区银行的概念、经营特点及其在社区金融服务领域的比较优势,提出应该组建社区银行来应对目前存在的基层信贷服务缺失,并探讨了社区银行的组建方式以及在组建和发展过程中应该注意的问题。     

Standardization,Customization and Revenue from Foreign Markets

Abstract

This study develops theory and empirically tests the influence of heterogeneity (the degree of standardization or customization) of firm outputs on the globalization entry mode decisions, and receipt of revenues from foreign markets. To insure sufficient variance in the sample while also controlling for extraneous sectoral and national variables, this study obtained and analyzed cross-sectional data from 190 U.S. based firms in the environmental control industry. The findings indicate that the outputs of global firms are significantly less heterogeneous than the outputs of domestic firms, but that heterogeneity is not significantly related to the receipt of foreign revenues, or to the use of a higher control entry mode. These findings suggest that firms with more standardized outputs are more likely to globalize, but that standardization fails to help firms create any additional value in international markets compared to firms with more heterogeneous outputs.     

香港、新加坡和上海国际金融中心的比较研究

本文以金融中心的功能定义为基准,以金融发展理论为基础,以金融系统功能分析为思路,对香港、新加坡和上海国际金融中心功能进行比较分析,探寻上海的比较优势和劣势。得出结论:从历史和现实来看,香港和新加坡在金融系统功能的诸多方面都超越上海,上海只是在商品期货方面处于领先地位;上海的最大优势之一是它和伦敦、纽约、东京一样有着强大的国家经济体作为后盾,近几年发展态势良好,有实现跨越式发展的能力:开放型、多功能是构建上海国际金融中心的趋势和方向。     

如何提高公共就业培训服务绩效:多边平台战略的启示

提供公共就业培训服务是政府应对结构性就业矛盾、推动高质量就业的重要举措,当前主要以政府购买的方式提供。政府购买服务是合作治理的一种形态,但现实中依然延续官僚制管控思路,因而培训服务的供需匹配不够好,服务绩效不高。多边平台是一种开放的合作战略,强调治权开放基础上的生态系统价值创造,对提高公共就业培训服务绩效有着重要启示。平台战略启示政府相关部门要开放治权、完善平台规则、防范平台风险,搭建就业培训服务的多边平台以整合生态资源、促进供需匹配,以网络效应为核心机制推动用户规模的扩展,注重提高供需交互质量与用户黏性,以提高就业培训服务绩效。     

GVC下中国装备制造业与生产性服务业融合影响因素研究

基于全球价值链（GVC）视角,应用质化研究方法中的扎根理论,系统研究了中国装备制造业与生产性服务业融合影响因素,基于大量访谈,从深层次视角揭示了GVC下两大产业融合影响机理。研究发现,融合意愿、融合能力、融合环境和融合资源是GVC下影响中国装备制造业与生产性服务业融合的4个主要因素。其中,融合意愿和融合能力是两大产业融合的直接影响因素,而融合环境和融合资源是间接影响因素。在此基础上,构建了涵盖子范畴（12个）、主范畴（产业融合意愿、能力、环境和资源）和核心范畴（产业融合）的影响因素模型。最后,提出创建产业融合平台和降低行业壁垒等促进GVC下两大产业融合发展的策略与建议。