Catalytic defiance as a crisis communication strategy: The risk of pursuing long-term objectives

In 2014, Dairy Khoury, a medium-sized family dairy located in Lebanon, was accused of using a health-threatening carcinogenic substance as a preservative in its products. The news created an immediate food safety concern and a product harm crisis, resulting in dramatic reputation loss and operational risks to Dairy Khoury. In this article, we analyze Dairy Khoury’s response to the product harm crisis through an examination of the communication strategies used to address internal and external stakeholders. We then introduce traditional corrective action response strategies from the crisis communication literature. In the Dairy Khoury case study, the company opted to defend its reputation and clarify the misunderstanding using catalytic defiance, a long-term crisis response strategy. Our analysis provides insight regarding the risks and benefits of pursuing long-term versus short-term strategies during crisis recovery. This article contributes to crisis communication theory and practice and sheds light on the dynamics of crisis management in family businesses.     

Economic integration,economic crises and economic cycles in Mexico

This article analyzes the peculiarity of the dynamics of economic fluctuations of the Mexican economy, within the framework of its integration with the US and Canada; the article demonstrates how the Mexican economy make endogenous the macroeconomic crises from the USA (2001 and 2007), and how the business cycles of both countries became more aligned to each other.Based on the heterodox economic theory of crises and cycles, we check the “empirical law of economic dynamics” of the Mexican capitalist system according to the logic of the multiplier–accelerator theory that allowed us to study the dynamics of business cycles for the period of the study (1993–2013). To do this, we construct and estimate a stationary VAR model and utilize the Granger causality tests and quarterly data.     

Prospect of Global Sovereign Debt Crisis and Its Impact on China

欧美财政的可持续性备受质疑,全球主权债务危机的前景不容乐观,全球经济将进入低速增长期。与次贷危机的比较分析发现,欧债危机短期内对中国经济的负面影响不应被夸大。但从中长期来看,中国央行资产负债表资产方与负债方之间的结构性矛盾将越来越明显,对中国未来的金融稳定造成潜在的威胁,亟待采取必要的政策措施予以防范。     

Brief Discussion on News Crisis and Reputation Risk Management in Banking Industry

随着新闻舆论环境的逐步开放,声誉风险管理作为银行全面风险管理体系的重要内容,受到了各家商业银行的普遍关注和重视。本文拟通过对新闻危机与银行声誉风险之间的关系进行实证分析,找寻新闻危机发生的规律以及找出商业银行可采取的应对措施,进而提高商业银行声誉风险掌控能力,确保银行业务和谐稳健发展。     

美英央行对受困金融机构的救助方式评鉴

中央银行在危机救助中应该扮演怎样的角色,各国并无统一定论.本文通过深入研究美英央行在金融危机中对受困金融机构采取的救助手段及其履职效果,论证了央行在危机救助中发挥投资功能对平衡金融稳定职责和价格稳定职责具有重要意义,同时也是中央银行最终贷款人职能的必然延伸,可以有效填补央行与财政部门在金融稳定职责方面的模糊地带.     

收入分配、金融发展与宏观风险：一个文献综述

从收入分配角度解释金融危机是当前国际上正在热烈讨论的重要议题。本文旨在对这一研究领域的发展历程和最新进展做一个简单的综述。文章沿着收入分配研究的两条发展脉络——基于要素的收入分配理论和基于人际的收入分配理论——展开,并且分别考察了金融发展在两条路径的逻辑链条中起到的作用。最后,在回顾文献的基础上．提示出我国经济中潜在的宏观风险,得到对中国有借鉴意义的结论和启示。     

后金融危机时期的金融创新策略与风险监管

金融创新与金融风险两者之间是一种相互促进、相互发展的关系。金融创新在为转移和分散金融风险做出了巨大贡献的同时也带来了新的风险。后金融危机时期我们不能停止金融创新的步伐,但一方面应注意处理好虚拟经济与实体经济的关系、处理好市场导向与加强监管的关系、处理好交易所市场与场外市场的关系;另一方面应通过实施有效的监管安排来防范和化解市场的宏观风险。     

美国房地产泡沫、世界经济不平衡与金融危机——兼驳金融危机根源外部论

对于世界经济不平衡与金融危机的关系,存在两种不同的观点:一种观点认为世界经济不平衡是金融危机产生的根源,顺差国庞大的过剩储蓄最终引发了金融危机;而另一种观点则认为愈演愈烈的世界经济不平衡却并不必然造成金融危机,而是同金融危机一样,根源于美国国内经济的某些扭曲。两者差别在于将危机的根源归于外因还是内因。本文通过理论分析与格兰杰因果实证检验,否定了危机根源外部论,并证明了后一种观点:美国房地产泡沫(美国国内经济扭曲的重要表现)在造成金融危机的同时,促进了世界经济不平衡的扩大。     

Crisis Management—

SUMMARY

This paper reviews the crisis preparedness of the Greek passenger shipping industry after two widely publicized crises events (Superfast III and Express Samina). As far as Greece is concerned, the travel and tourism industry is one of the most significant contributors to the country's GDP at a rate of more than 10% and the country's passenger shipping industry contributes fundamentally to this figure. Overall findings suggest that both the State as well as the passenger shipping companies encompass crisis management tools and mechanisms to protect the industry, and the whole Greek tourism sector. This paper also identifies the 'ripple effect,' the wider implications a crisis can have on the business environment. Therefore the Faulkner (2001a,b) model for tourism disaster management framework is adapted to accommodate permanent changes enforced on the whole industry as an outcome of a crisis situation.     

Promotional Strategies and Travelerss' Satisfaction During the Asian Financial Crisis

Abstract

This paper describes the marketing strategies of the Tourism Authority of Thailand in boosting tourism through segmentation of the special interest groups represented by tourists to Thailand after the implementation of the 'Amazing Thailand Years' campaigns. This study also evaluates the marketing promotion strategies of the 'Amazing Thailand Years' campaign in creating travelerss' satisfaction and intention to revisit and recommend Thailand to friends and relatives. A content analysis of collateral material including brochures and booklets about the 'Amazing Thailand Years' campaign and the Tourism Authority of Thailand's marketing plans from 1980 to 2000 was used in analyzing the promotional programs and the market segmentation. Observations of seminars sponsored by the Association of Thai Travel Agents (ATTA), Chulalongkorn University, and Prince of Songkla University about Thailand's tourism were conducted from 1997 to 1998. Unstructured interviews with staff of the Tourism Authority of Thailand were undertaken in 1998. Finally, a cross sectional survey was given to 590 randomly selected travelers who visited Thailand in 2000. It was found that the Tourism Authority of Thailand has effectively created travelers' satisfaction and intention to revisit Thailand with the use of the 'Amazing Thailand Years' campaign.