Fostering intergenerational learning in the hotel industry: A multiple criteria decision-making model

The current research aims to identify the most suitable intergenerational learning activities for the Romanian hotel industry. A multiple criteria decision-making model is developed in order to determine the most appropriate intergenerational learning activities and the factors that strongly influence human resource managers’ decisions. Data are collected from 35 human resource managers who have extensive work experience in the hotel industry and in managing intergenerational learning activities, and processed using the analytic network process. The results prove that the most appropriate IGL activities for the Romanian hotel industry are mentoring, on-the-job education, and storytelling. Furthermore, the most influential factors are collaboration, commitment, job satisfaction, reward management, and organizational culture. These results have both theoretical and practical implications. On the one hand, they extend the literature regarding intergenerational learning in the hotel industry and on the other hand, they bring forward how the managers could foster intergenerational knowledge sharing and avoid corporate amnesia.     

人力资本匹配如何影响企业加成率:理论机制与经验证据

本文在拓展M-O模型的基础上,构建“人力资本-产业结构”匹配程度和匹配质量对企业加成率影响效应的理论框架,并利用中国城市统计数据和微观企业数据进行了经验研究。主要结论如下:城市人力资本发展滞后于产业结构调整,呈现“人力资本-产业结构”低质量耦合锁定趋势;“人力资本-产业结构”系统耦合度与企业加成率之间存在显著的“倒U型”关系,而系统协调度与企业加成率之间存在显著的“U型”关系。中间机制检验结果表明,耦合度产生的加成率效应主要通过“工资渠道”,而协调度会影响企业的“创新行为”。随着城市人力资本匹配质量提高,促进企业人力资本和研发创新协调投入会显著提升企业加成率。进一步分析发现,人力资本匹配与行业技能密集度相协调、与行业技术水平相匹配、与比较优势动态升级相结合、与企业自主升级行为区间互补,能让企业破除人力资本低质量耦合锁定而提高加成率。本文的结论对发挥人力资本质量外溢和技术进步效应推动制造业高质量发展具有重要现实意义。     

Asynchronous video interviews in the hospitality industry: Considerations for virtual employee selection

Hospitality organizations utilize a variety of selection tools to hire the best candidates. Traditionally, hospitality recruiters have relied on face-to-face interviews for choosing the most qualified candidates to represent the firm. While real-time Internet-based interviewing platforms are increasingly utilized among hospitality organizations, a cutting edge technology-based interviewing phenomenon has emerged: the use of asynchronous video interviews (AVIs). In order to conduct this modality of interviews, employers send text-based questions electronically and the candidate records his or her responses using a webcam via various proprietary software platforms. Following the promise of reduced costs and increased efficiencies, many organizations have adopted this modality of interviews; however, little research has been conducted regarding their effectiveness among both providers and users. Additionally, the appropriateness and alignment of AVI in the hospitality industry for the use of selecting service representatives should be investigated. In light of this, the present research examines the literature on interviewing modalities, predictive validity of selection tools, and electronic Human Resources and presents several propositions as well as an agenda for future research. Furthermore, the present research presents a conceptual model for AVI using the literature on electronic Human Resources as a backdrop.     

人力资源管理软件课程建设探讨

人力资源管理软件作为现代人力资源管理的操作手段,已成为人力资源管理专业学生的必修课程之一.通过对人力资源管理软件的分析,提出人力资源管理软件在教学方式和教学方法上的一些新方法、新思路,对改善和提高该课程的教学质量和教学效果有一定的现实意义.     

数字贸易对中国高质量充分就业的影响

在新发展阶段如何通过数字贸易推动高质量充分就业备受关注。本文基于2013—2020年我国30个省(市、自治区)(因数据缺失,不包括西藏和港澳台地区)的面板数据,利用熵值法对数字贸易与高质量充分就业发展水平进行测度,理论阐释并实证检验了数字贸易对高质量充分就业的影响及其作用机制。研究表明：考察期数字贸易对高质量充分就业有显著推动作用,在考虑内生性问题后该结论依然稳健。机制检验结果揭示,产业结构升级与人力资本积累分别从劳动力的需求和供给端发挥着重要的中介渠道作用。门槛分析显示数字贸易水平越高,对高质量充分就业的推动作用越强。空间溢出检验发现,本地数字贸易发展对邻地就业产生正向溢出效应。异质性检验中,数字贸易对高质量就业比对充分就业的推动作用更大,对东部地区的作用强于中西部地区。研究结论为更全面地考察数字贸易对高质量充分就业的影响提供理论依据、实证支持和政策参考。     

中国进口贸易技术溢出效应的实证分析

进口贸易是技术的一种主要溢出渠道。本文运用Lichtenberg＆Potterie（1996）方法构建国外R＆D资本存量，并将人力资本要素考虑在内建立进口贸易技术溢出的计量模型．选取中国和G-7国家的时间序列数据，分析中国国内R＆D资本存量和通过进口贸易获得的国外R＆D技术溢出对中国全要素生产率的影响。结果表明国内外R＆D资本存量都能显著地提升中国的全要素生产率。进一步的误差修正模型的分析结果表明，在短期内进口贸易的技术溢出对促进中国的技术进步存在一定的时滞效应。在此实证研究基础之上，本文提出了相应的政策建议。     

Line Manager Challenges in Human Resource Development

ABSTRACT

There is a range of challenges inherent in and surrounding line managers' involvement in human resource development, according to theoretical perspectives. At a conceptual level, the challenges include organisational commitment to human resource development; senior managers' understanding of training and development issues; and trust between line managers and human resource specialists. At a practical level the willingness and ability of line managers to carry out human resource tasks; organisational support; time pressures and workload are all challenges.

The aim of this article is to explore levels and types of line manager challenges in human resource development in the context of a branded international case organisation, Hilton International hotels. The empirical work is derived from a survey of 760 of Hilton International's UK line managers on their perceptions of, and involvement in, human resource activities. With a survey yield of 328 questionnaires, the Hilton work affords an in-depth analysis of the perspectives of line managers on their interface with human resource development. In particular, the analysis reveals high levels of senior manager understanding of training and development issues, very high levels of trust in human resource specialists and high levels of personal commitment to the human resource development activities. However, also evident are issues of conceptual understanding and responsibility for the service quality strategy that shapes human resource development activities, together with the importance senior managers attach to human resource development, and workload pressures. The respondent line managers themselves make suggestions, notably in the provision of training, to improve their involvement in human resource development within Hilton International hotels.     

基于胜任特征模型的人力资源管理新视角

本文首先回顾了胜任特征的兴起及发展以及胜任特征模型建构方法.然后将传统的人力资源管理与基于胜任特征模型的人力资源管理在五个方面作了比较,这五个方面是工作分析、招聘与选拔、培训与开发、绩效管理和职业生涯规划.在比较的基础上,我们发现了基于胜任特征的人力资源管理的优势.最后我们提出了基于胜任特征模型的人力资源管理应注意的事项.     

以企业文化建设促进中小改制企业人力资源开发

本文对中小改制企业改制完成后在人力资源开发方面遇到的困难和问题,在分析企业文化与人力资源管理之间的联系的基础上提出,以企业文化建设为突破口,带动中小改制企业的人力资源管理变革,扭转中小改制企业的人力资源管理困境。     

福建中小企业的人力资源管理现状及对策

中小企业在我国国民经济和社会生活中占有重要地位。金融危机的到来,使福建中小企业大幅度裁员,人心涣散,需求结构面临变革。在经济复苏的背景下,人力资源管理对福建中小企业来说具有重要的意义。但是中小企业在人力资源管理过程中存在着家族式管理、人才流失退化、缺乏文化建设、缺乏激励机制等问题。政府必须强化人力资源管理的对策和措施,中小企业自身也要进行战略人力资源成本管理、最终实现可持续发展。