Examining a positive psychological role for performance measures

Emerging evidence suggests that performance measurement systems may generate positive psychological effects, leading to higher levels of managerial performance. We extend this literature by examining the extent to which diagnostic vis-à-vis interactive utilisation of performance measures may be associated with decreasing role ambiguity and increasing psychological empowerment with positive consequences for performance. We find that the interactive utilisation of non-financial performance measures can be particularly important for generating a positive psychological experience and (indirectly) increasing performance. Our study contributes further evidence of the psychologically beneficial role played by management control systems.     

员工个体特征与心理契约感知的关系研究

文章在界定心理契约感知概念和阐述员工个体特征变量对心理契约感知变量影响的相关文献的基础上提出了七个相关假设,通过在全国10多个省份、100多家企业开展的大范围问卷调查,科学筛选出有效答卷并汇总数据,运用SPSS和AMOS等软件进行数据统计分析,探讨了知识员工个体特征对其心理契约感知的影响。实证研究发现,性别、学历、司龄、行业属性和单位性质对心理契约感知没有显著性影响,年龄和职位对心理契约感知有显著性影响,特别是,员工职位层次越高其心理契约感知状况就越好。文章分析了假设检验的结论,提出了如何提升员工交易责任感知、成就责任感知和关系责任感知水平的管理建议,为企业通过改善人力资源管理实践活动,提升员工心理契约感知水平提供了参考。     

顾客心理契约违背效应研究--基于对顾客抱怨行为影响的实证分析

近些年,营销领域中作为顾客和企业之间的隐性契约,顾客心理契约受到越来越多的重视。顾客心理契约是指顾客与企业交易过程中,对自身与企业之间互惠的责任和义务的感知和信念,顾客心理契约违背是顾客感知企业单方面未履行应该承担的责任和义务,并产生情感反应。由于顾客心理契约违背发生频繁,并且给企业带来无形的损失,成为该领域中研究的热点。文章在顾客心理契约违背和抱怨行为影响因素相关研究文献基础上,提出顾客性别、顾客对自身义务的感知和行业在顾客心理契约违背和顾客抱怨行为关系上起调节作用。通过餐饮业和银行业的实证研究,首先验证了顾客心理契约违背对顾客直接抱怨、私下抱怨和转换意向有影响,然后验证了顾客对自身义务的感知和行业对上述关系起调节作用,性别的调节作用未得到验证。     

Restaurant hygiene attributes and consumers’ fear of COVID-19: Does psychological distress matter?

Restaurant unhygienic affairs have concerned consumers and policy makers alike since the onset of COVID-19 pandemic. The current study incorporates restaurant hygiene attributes—consumers-use spaces, personal hygiene of staff, workplace hygiene— and their association with consumers’ fear of COVID-19 (CFC). Moreover, how CFC educes consumers’ psychological distress (CSD) and the consequent behavioral reactions—preventive behavior (PB) and revisit intention (RI)— has been examined. Furthermore, perceived vulnerability (PV) employed as a moderator between hygiene attributes and CFC. Data collected from 407 respondents via Chinese online platform was analyzed in SPSS 25.0 and AMOS 24.0. Results showed significant association between hygiene attributes and CFC. Similarly, CFC significantly engenders CSD, which consequently effects PB. Contrarily to our hypothesis, CSD positively developed RI. Lastly, PV moderated the relationships between antecedents and CFC. Findings add to the literature of health management, consumer psychology, and service management with practical relevance, followed by limitations and potential future avenues.     

心理互悦机制在思想政治理论课教学中的应用

心理互悦是人际关系中交际双方的良性互动。在高校思想政治理论课教学过程中,师生间心理互悦对取得良好教学效果有明显的影响。师生间心理互悦表明教师对学生的尊重、赞美、鼓励、包容,体现了教师对学生的爱。     

Psychological Points of Equilibrium in Asset Valuation During Market Bubbles

This paper presents the concept of psychological point of equilibrium (PPE), which is a mental state achieved by average investors when trying to make decisions during market bubble's inflationary stages. The PPE results from an interplay between agents acting in a volatile market that is characterized by predatory behaviors. Prior to the 2008 subprime crisis, average investors are assumed to have displaced their logical PPEs in large part as a consequence of their attraction towards predatory mortgages and teaser rates. A better understanding of average investor's vulnerabilities may help governments to implement more efficient measures aimed at curving predatory behaviors.     

略论无边界职业生涯及其管理策略

从无边界职业生涯产生的背景观察，组织结构变革产生了新的员工雇佣问题。通过无边界职业生涯的概念并与传统职业生涯成功标准的比较，和对知识创造及心理感受两种职业生涯成功内涵的分析，无边界职业生涯的组织和个人管理策略问题得到解决。     

社会变迁中的大学生思想教育工作之我见

当今大学生正处在社会深刻变革的重要时期，加强和改进大学生的思想教育工作是关系到二十一世纪国家前途和命运的大事，是社会主义精神文明建设的一项战略任务。针对目前大学生所处的这一新形势，试图从理想信念、心理健康、社会实践与创新、网络化教育等不同方面解决这一问题。     

并购中人力资本契约模式的重构研究

员工与企业的心理契约主要包括两方面的内容:一是员工认为组织的责任,二是员工认为他们自己的责任。企业购并是“两组市场契约的整合”过程,这个过程必然会导致一定契约的破坏、修改和重建,对于购并双方的员工都会产生巨大的心理冲击。因此,企业必须采取相应的办法和措施,消除员工的不信任感,建立良好的沟通渠道,重建员工的心理契约。     

新形势下我校大学生心理健康教育调查状况分析与对策

大学生心理健康素质是大学生健康成才的重要素质，也是大学生全面素质教育的重要内容。为进一步提高大学生心理素质水平，推进和谐校园建设，文章根据对连续几年入校新生的心理健康普查结果的统计及系统分析，以及多年在一线心理咨询工作的基础上，做了充分的调查研究后，总结了我校大学生较为突出的心理问题，为新形势下提高我校大学生心理健康水平提供实际的对策和思考。