Are lodging customers ready to go green? An examination of attitudes,demographics, and eco-friendly intentions

This study attempted to answer the following research questions: (1) Do eco-friendly attitudes affect hotel customers’ environmentally friendly intentions to visit a green hotel, to spread word-of-mouth about a green hotel, and to pay more for a green hotel?; (2) If so, which facet of attitudes has the greatest impact?; (3) How do their expressed intentions differ across gender, age, education, and household income?; (4) How do such expressed intentions differ based on the existence of previous experience staying at a green hotel? A total of 422 cases were used to answer the research questions. Findings indicate that customers’ green attitudes are, in general, significantly associated with their expressed intentions to visit a green hotel, to spread word-of-mouth about a green hotel, and to pay more for it. Gender differences in such intentions were found, and the intentions were affected by their previous experiences with a green hotel. However, the eco-friendly intentions did not significantly differ across age, education, and household income.     

我国区域旅游卫星账户理论与实践的若干问题研究

在对TSA一般理论进行较深入的分析和论述的基础上，本文结合江苏省正在编制的、严格遵从国际规范的省级区域旅游卫星账户的实践，分析和论述了我国区域旅游卫星账户的一些理论与实践问题，如区域旅游卫星账户的特点、编制过程、主要困难等。     

The impact of IT-enabled customer service systems on service personalization,customer service perceptions,and hotel performance

Customer service is a critical element of a hotel's strategy and an important lever for differentiation of the hotel's offer. Over the last two decades, information systems have contributed to the transformation of customer interactions, enabling an unprecedented scale and scope of service personalization in the tourism industry. This paper reports the results of a mixed method study in a hotel that offers three contributions to the development and refinement of IT-enabled service personalization theory. It explores the role of signifiers in the design of customer service systems, showing that they significantly increase customer preference elicitation during the learning phase of the service personalization process. It then demonstrates that improved preference elicitation translates into higher customer service evaluations and value perceptions of the hotel. Finally, our study shows that IT-enabled service personalization creates financial benefits for the hotel via revenue share-shift from costly intermediated to direct distribution channels.     

复合型世界遗产及其资源基础和文化内涵--以"峨眉山-乐山大佛"与"青城山-都江堰"为例

本文首次提出“复合型世界遗产”这一概念。在统计目前复合型世界遗产情况的基础上,探讨复合型世界遗产“申报热”这一现象及其意义,并以“峨眉山一乐山大佛”与“青城山一都江堰”为例,对复合型世界遗产的资源基础和文化内涵的“复合”情况进行分析。     

论社会保障的生命周期及中国的周期阶段

从国家保障、福利国家、强制储蓄和社会保险等主要的社会保障模式中 ,可以看到由产生、成长、高峰、衰退和消亡等阶段组成的社会保障体制的生命周期。中国的新社会保障体制在其生命周期上已经完成产生阶段 ,正处于成长阶段的中期 ,经过另外三十年左右的努力 ,将可以进入高峰阶段。为此 ,中国需要在社会保障体制的改革和建设中对农村保障、养老保障、失业保障和医疗保障诸方面 ,付出一系列特殊而具体的努力     

我国发展循环经济的制度创新策略探讨

有效制度供给不足是造成生态环境问题,引发循环经济的诱因,因此,进行制度创新是发展循环经济的基础和保障;在循环经济的制度创新中,政府应该承担起创新的主体。而在我国,在循环经济的制度创新方式上,应该采用渐变性和激变性相结合的创新方式,在循环经济的制度创新内容应重点对循环经济的法律制度、激励制度、产权制度等进行创新。     

欠发达地区金融支持农民增收问题研究

运用协整检验和格兰杰因果检验对广西1995-2008年农民收入和农村信贷投入之间的关系进行实证分析,结果表明农村信贷投入是农民收入增长的格兰杰原因,并存在长期均衡关系,由此提出了加大农村信贷投入的对策建议。     

经济欠发达地区民间借贷问题研究——基于桂林的样本数据

随着社会主义市场经济的发展,民间借贷现象逐渐被重视,而经济欠发达地区的民间借贷行为由于其鲜明的特点和运行机理尤其引人关注。本文以桂林辖区民间借贷为样本,在分析民间借贷现状、特征的基础上,试图探讨经济欠发达地区民间借贷的经济政策效应及监测体系,以达到为货币政策制定和执行提供参考的目的。     

制度:商业银行稳健发展的基石——2009年商业银行制度研究综述

从制度视角反思危机、评价现有制度安排、思考未来制度设计等诸多研究,可以为我们更好地理解危机、展望未来提供有益的借鉴。本文梳理总结了2009年国内商业银行制度研究相关的信息,内容包括制度视角下的银行危机探源、商业银行内控制度研究、商业银行若干组织管理制度研究、商业银行若干业务管理制度研究、国有商业银行产权制度研究及商业银行制度安排的效率几个部分。     

外籍人员个人所得税的计算缴纳

近年来,我国境内外籍人员不断增多,使得外籍人员在华纳税问题逐渐成为人们关注的焦点。本文从现行税收法律法规出发,介绍了外籍人员取得的工资薪金、奖金以及其他几种特殊情况的个人所得税的具体缴纳方法。