基于平衡计分卡的高速公路服务区可持续性运营体系研究

当前,国内高速公路服务区每年营业额约在80亿元以上,面对如此庞大的消费群体,服务区不仅要做到功能完善,更需要针对社会经济不断发展以及不断变化的顾客消费需求,以车为本、以顾客为本,建立起服务区的可持续性运营体系。文中基于平衡计分卡的战略逻辑,就高速公路服务区可持续性运营体系的构建进行了探讨。     

上海市工业企业科技投入产出效率测度与评价——基于政府财政科技投入的视角

在市场经济条件下,如何科学地评估企业科技投入产出效率,尤其是政府科技投入,已经成为理论界迫切需要解决的焦点问题。本文采用数据包络分析方法,构建了政府科技投入的总效率、使用效率及其改善导向的影子价格等指标构成的工业企业科技投入产出效率测度体系,并利用相应指标测度体系对上海市总体、不同行业、不同所有制的工业企业政府科技投入产出效率进行了实际评价,得到了相应的结论,提出了相应的政策建议。     

住宅市场与城市经济互动机理研究综述与展望

认为住宅市场与城市经济体系之间的双向作用关系,是目前在理论研究和实践中亟需解决的热点问题;建立了住宅市场与城市经济互动机理的研究框架,并分别介绍了城市经济对住宅市场的影响效应和住宅市场对城市经济的反向作用机制近期的研究成果;依据我国目前该领域的研究现状,提出了在我国进行住宅市场与城市经济互动机理研究的建议.     

经济全球化浪潮中的中国保险业

世纪之交，经济全球化浪潮日益汹涌，中国保险业面临着前所未有的挑战和千载难逢的机遇，要变不利为有利，就要充分认识并把握民族保险业的自身优势即本土优势、网点优势、化优势和后发优势；还要在相关法律法规的建设、企业经营机制转换、保险监管力度以及人才培养方面加强工作，以利用经济全球化的机遇，实现中国保险业在新世纪的腾飞。     

An analysis of international business-to-business relationships based on the Commitment-Trust theory

Business-to-business relationships are characterized by an exchange between two or more parties. Research has identified several factors that enhance marketing and management in business relationships, mainly with a focus on large manufacturing firms. However, less is known about how service firms develop and maintain international relations during the establishment of a business. To analyze the relevance of the key mediating variable (KMV) model [J. Mark. 58 (1994) 20-38.], which maintains that business-to-business relationship requires commitment and trust, interviews were conducted with five different service entrepreneurs in Sweden, Australia and the UK. The findings demonstrate the importance of commitment, trust, relation termination costs and benefits, shared values and communication between the exchange partners.     

Understanding the interfaces:: How ocean freight shipping lines can maximize satisfaction

Physical distribution services are becoming increasingly important as supply chains strive to become more efficient in the logistical flow of goods to industrial customers. Performance of these services, however, takes place during encounters that customers have with various interfacing departments within the firm. These encounters may ultimately determine the level of satisfaction clients have with the service and the concomitant perceived quality. While previous research in this area has focused on service quality assessment, little attention has been given to determining the pattern of interfacing departments that maximize service satisfaction. This study examines a sample of shipping managers in Singapore who evaluated the service dimensions of ocean freight shipping lines (or companies). Using an analytical method called decision tree calculus, this article identifies the combination of interfacing departments that maximize service satisfaction. The results of this approach offer definite guidance to ocean shipping lines in terms of the importance of key interfacing departments in shaping satisfaction and perceived quality. Implications are discussed.     

完善信用机制为振兴东北老工业基地创造条件

振兴东北老工业基地,社会信用体系建设是一项十分重要的工作。如果没有良好的社会信用体系,要振兴东北老工业基地是不可能的。因此,政府一定要把这项工作抓紧抓好,以促进东北老工业基地的振兴。     

Tracks to tourism: Queensland rail joins the tourist industry

Long-distance passenger services operated by Queensland Rail entered into a state of decline as travellers began buying private automobiles and selecting air as their preferred mode of long-distance travel. Faced with significant operating costs and a Government reluctance to eliminate unviable passenger services, Queensland Rail has turned to tourism as a means of revitalising long-distance passenger rail services and increasing revenue. This paper examines the reasons for decline, the strategies adopted to enhance the tourism appeal of long-distance passenger rail services and the potential for the future. Copyright © 1999 John Wiley & Sons, Ltd.     

服务贸易开放、市场化改革与中国制造业企业生产率

本文首先构建了一个微观企业生产理论框架,从理论上分析了在考虑国内产品替代效应的情况下,贸易开放如何影响下游制造业企业生产率,以及国内市场化程度对贸易开放政策效果的调节效应。其次,我们利用中国工业企业数据库和世界银行的服务贸易限制指数,实证检验了服务贸易开放对中国制造业企业生产率的影响。结果发现,服务贸易开放显著促进了我国制造业出口强度较大的企业的生产率提高,对出口强度较小的企业的促进作用不明显,并抑制了非出口企业生产率的提升;国内市场化水平提高能够增强服务贸易开放对出口企业生产率的促进作用,减弱服务贸易开放对非出口企业造成的负面冲击。此外,我们还发现:(1)市场化主要通过商业存在(FDI)渠道调节服务贸易政策效果;(2)服务贸易开放对国企以及非东部地区中的出口企业生产率的促进效应更为显著,而对非国企以及东部地区的非出口企业的不利冲击更大。在考虑内生性以及使用替换变量等检验后,结果仍然稳健。因此,当前阶段中国服务贸易政策需要同时兼顾出口企业与非出口企业,并协调国内市场化改革,稳中有序开放。     

我国政府支出对人类发展指数影响的经验分析

文章用我国国家财政支出和预算外支出度量政府支出,计算出政府支出的增长率作为我国财政政策变动的代理变量,用我国的人类发展指数度量人类发展状况.对数据整理后,形成政府支出增长率和人类发展指数变动的时间序列.使用计量经济学的方法考察了政府支出变动对人类发展指数变动的影响,在借鉴其他学者对政府支出和经济增长关系研究成果的基础上,得出的基本结论是:在1990-2003年间,我国财政政策的变动和人类发展指数的变动没有显著的相关关系,二者之间也不能相互解释,我国财政政策依然是以拉动经济增长为政策偏向的,考虑财政政策变动的时滞,发现其对我国人类发展指数的影响为负.