大学城（江宁）购物网站的建立与经营研究

随着信息技术的发展和电脑的普及,高校学生对电子商务交易有浓厚的兴趣,校园电子商务的发展空间广阔。调查了江宁大学城学生购物环境的现状,分析了建设高校学生购物网站的条件与困难,并提出了建设和经营学生购物网站的对策。     

运输制冷企业供应商的选择与评价

随着冷链品消费的增加,运输制冷企业有巨大的发展空间。中国运输制冷企业应积极开拓国内市场,通过有效的供应商评价体系对国内供应商进行选择。首先,对相关企业的采购部门进行访谈．了解运输制冷企业供应商选择的要求和标准,以及影响因素,建立供应商评价指标体系,利用AHP和DEA方法进行分析。然后以上海某运输制冷设备公司为例进行实证研究．对公司在欧洲、天津、上海三个供应商的相关信息。包括成拳、质量、产品柔性、供货灵活可靠、服务、技术能力等情况进行评价,最后择优作出选择。通过计算结果也证明了该评价体系的有效性和可行性。     

浅谈测量员如何更好更快地提高业务水平

测量作为服务于国民经济建设的重要行业,随着传统测绘技术向数字化测绘技术转化,它表现出复杂性及多样性,当我们面对一项新的测量任务时,除了传统学习模式之外,我们该如何更好地提高自身地业务水平呢？本文结合作者工作经验论述了上述问题,为测量同行提供一些建议及指导。     

Integration of family-owned business succession with turnover and life cycle models: Development of a successor retention process model

Family-owned businesses face a unique obstacle: continuation of the business through intergenerational transfer. Most family-owned businesses cease when the next generation does not enter the business. This paper develops parallels between failed intergenerational transfer and voluntary turnover. Based on past research, we develop a taxonomy of characteristics hypothesized to influence intergenerational transfer in family-owned businesses. We, then, integrate these dimensions with prominent turnover and socialization theories to propose a successor retention process model. Implications for research are described.     

基于企业物流仓储信息系统模型设计的研究

研究了企业物流仓储信息化逻辑流程和仓储物流企业信息模型设计及运转效率。     

客户关系管理在物流公司的应用策略

伴随着我国经济与国际的接轨,市场营销中的客户关系管理（CRM）也已在各个行业应用,我国物流公司客户关系管理的发展仍处于起步阶段,不论在理论上还是在实践上都有待进一步提高。文章从物流客户关系管理的概念入手,阐述CRM应用对我国物流行业的重要性,并对以后CRM在物流行业的应用提出了相应的策略,提高物流企业的竞争力。     

Service Quality Measures in Vietnam and Australia

Abstract

Satisfied customers are vital to creating and maintaining a sustainable advantage in the highly competitive business environment that applies today. Other forms of competitive advantage are easily lost, or copied by competitors. Consequently, customer satisfaction and service quality have been of considerable interest to researchers and practitioners alike over the last two decades, and a substantial body of formal academic work has emerged to address these issues. However, comparatively little work has been done to date in studying what managers of businesses actually do in practice to measure, and consequently manage, their customer satisfaction and service quality, and there has been even less work done on international differences in perceptions of these attributes. This paper reports the results of a comparative study of managers' perceptions of their customers' opinions of service quality in Australia (as an example of a developed country, 318 responses) and Vietnam (as an example of a country in transition from central control, 49 responses).     

Values and the Social Responsibility of Global Business

ABSTRACT

Business is widely viewed as one of the major institutions in society. It has assumed a socially responsible role for itself that has given rise to two competing paradigms, social philanthropy and corporate citizenship. Business, however, has not fulfilled its social responsibility particularly well. One reason is that business does not seem to have understood the interplay between individual-level, culture-level and corporate-level values nor the implications of national differences in culture-level value priorities. Some recent developments in cross-cultural psychology offer a useful paradigm for understanding this interplay and resolving any conflicts which result from the attempts of global business to implement socially responsible policies.     

Managing Competing Institutional Logics in Public–Private Joint Ventures

Abstract

Cross-sector inter-organizational partnerships, alliances and networks have become extremely popular. Yet, we may expect competing societal-level institutional logics to play an important role in cross-sector alliances, hence making their management central to alliance success. This article responds to the general research question: How do participants of public–private joint ventures manage competing institutional logics? Based on in-depth interviews we empirically characterize two competing logics in a cross-sector collaborative and identify two practices used to cope with them.     

Diffusion of environmental business practices: A network approach

The purpose of this research is to build a conceptual foundation that examines network effects on the diffusion of environmental business practices (EBP) among suppliers. This research extends a network perspective to adoption of an environmental business practice across a large network of suppliers. The context of EBP is used to better understand adoption of a complex business practice, with perceived costs that are often greater than the perceived benefit. Variation in the level of structural and relationship embeddedness affect network diffusion of environmental business practices differently. Increased levels of structural and relational embeddedness are proposed to be positively associated with diffusion of EBP. From a practical standpoint, firms that leverage embeddedness may facilitate higher diffusion and adoption of environmental business practices. This facilitation may lead network actors to engage in EBP, and leverage benefits that may stem from these practices. This research introduces the concept of embeddedness to the environmental supply chain literature. Practicing managers can use the findings in this research to better position themselves within a network to diffuse EBP. This research also helps managers understand how supply chain members that are weakly connected to the primary network are important for introducing new ideas and innovations.