价值链治理模式及其拓展研究

格里芬价值链治理模式是目前价值链治理理论中经典的理论模型,但是在新的历史背景下,在产业集群中存在着特定的人文因素和新时期行业协会、政府等公共机构政策都对价值链治理及其价值链上利润的分布产生了重要的影响。本文在格里芬价值链治理模式决定的因素上进行拓展,加入人文因素和公共机构权力因素来进一步完善其治理模式。     

组织人力资源管理部门设置实证研究——基于北京市的非随机抽样调查

组织人力资源管理部门的重要性虽然日益得到认可,但是否独立设置人力资源管理部门却缺乏实证性研究。通过对调查问卷的分析,发现近80%的组织独立设置了人力资源管理部门。再通过进一步的计量分析,发现一个组织是否独立设置人力资源管理部门与其人员规模和从事人力资源管理工作人数具有顺序效应,并进而构建了人力资源管理部门设置的二值Logistic回归模型     

经管类专业与企业互动实践教学模式研究

在应用型人才培养为目标的大背景下,文章针对高校经管类专业的教学特点,剖析了经营中内外交困的企业与高校经管类专业合作的迫切性,提出校企步调一致,互通有无,共破困境。走共谋发展、共享资源、共研难题的双赢道路。     

我国地方政府绩效管理的行政生态学分析

我国地方政府开展的政府绩效管理实践存在着理论范式的形式完美主义、评估体系的＂官本主义＂、实践过程的简单主义的问题。运用行政生态学理论来分析,可以发现我国政府绩效管理处于独特的内外生态系统中,只有深入认识和揭示内外生态系统内涵及其关系,才能有效推动地方政府绩效管理改革。     

高校院系教代会民主管理过程中的难点与途径

高校院系二级教代会在教职工参与民主管理过程中发挥了巨大的作用,但随着教育改革的不断深化,院系二级教代会民主管理原则存在着一些现实,带有普遍性的困难和矛盾。只有正视这些工作难点,从理论和实践上加以认识和解决,才能使二级教代会民主管理的精神得到极大的发扬。     

我国境外国有资产管理体制改革思路

本文从我国境外国有资产管理的现状和特点出发,重点分析境外国有资产管理的现行体制及 缺陷,在研究境外国有资产管理规律的基础上提出建立境外国有资产管理新体制的思路。     

Care management to improve retail customers' and employees’ satisfaction

In retailing, ongoing management is needed to avoid compromising customer relationships and organizational performance because of consumers' or employees' dysfunctional behavior. This paper contributes to understanding how care management strategies can improve in-store experiences for customers and employees by adapting the Chronic Care Management (CCM) theory to retailing. Across two studies, one on customers (Study 1) and one on retail employees (Study 2) we show that empowerment reduces dysfunctional behavior, enhancing satisfaction. Furthermore, we demonstrate that customers' and employees’ emotional bond with the retailer (i.e., store attachment) moderates the relationship between dysfunctional behavior and satisfaction, buffering dissatisfaction from dysfunctional behavior.     

When push comes to shove: How coach versus student athlete misconduct affects event attendance intentions

Though onand off-the-field misconduct is common among U.S. college athletic programs, little is known regarding the ramifications that may result. Drawing on social learning theory, the current research suggests consumers intentions (e.g., likelihood of attending a game) differ depending on violator's team role. Across one qualitative and five experimental studies, we demonstrate that consumers' intentions are influenced by violator's team role, such that likelihood of attending a game is lower when a coach (vs. student athlete) misbehaves, an effect driven by evaluation of the academic institution. This effect is robust across both winning and losing records and moderated by perceived fairness of the university's actions toward the violator.     

Is the system reliability profitable for retailing and consumer service of a dynamical system under cross-price elasticity of demand?

Retailing strategy is one of the most crucial factors for industries. A proper retailing strategy can help to enhance consumer service and increase the industry's profit. An improved approach to retailing is suggested in this research to deliver superior customer service while maximizing profits in a dynamic system. The study analyzes a retailing strategy for a demand with cross-price elasticity upon the retail price. A product's cross-price elasticity and the system reliability are critical factors in retailing. Understanding the cross-price elasticity of demand between products helps retailers to make pricing decisions that maximize profits by maintaining demand. Imperfect products are produced due to an imperfect production system. The imperfect ones must be adjusted with some costs to make them perfect for better retailing. The system failure rate is crucial for retailing under cross-price elasticity of demand patterns. Production system reliability, cross-price elasticity of demand, and consumer service are all essential factors that can impact a company's success in the market. The production rate is considered time- and system failure rate-dependent. Contradictory to the literature, a dynamical system is proposed for improved retail management, which is solved using the Euler-Lagrange theory. Finally, one can achieve the expected maximum profit for this retail system with optimum selling prices for different products by reducing the system failure rate. Some numerical illustrations with graphical representations are provided to validate the current study. Numerical examples show that applying cross-price elasticity of demand for more than two identical products provides 35% more profit for the retail industry than a single type of product.