内蒙古地区本科三批学生教育消费满意度研究

本文通过对内蒙古某高校105名本科三批学生进行问卷调查,以所得数据对内蒙古地区本科三批学生教育消费满意度问题做了初步分析.根据学校形象、教学服务、图书馆服务、学生支持与服务、校园文化、后勤服务六大维度构建本科三批学生教育消费满意度指标体系,问卷设计采用Likert5点量表法并运用SPSS软件对数据进行处理.分析结论为内蒙古地区对本科三本学生提供的教育服务有待改进,本文在分析原因后提出了相应的改进建议.     

Social vulnerability indexes as planning tools: beyond the preparedness paradigm

This article draws from the experience of the ongoing drafting of the Regional Plan of the Centre Region of Portugal, and the empirical application of the Social Vulnerability Index proposed by Susan Cutter. It consists in the construction of an index of social vulnerability to natural and technological hazards and to social risks for all the municipalities of the region. Methodologically, it extends the vulnerability analysis to technological hazards and social risks, as a more encompassing view is necessary for the elaboration of prevention and civil protection policies. The results confirm the interactive nature of social vulnerability, and they also reflect the diffuse urbanisation and industrialisation patterns that characterise Portugal. The scattered nature of social facilities and security and health infrastructures pose specific challenges to planners concerning risk prevention and mitigation, and the elaboration of effective risk communication strategies adapted to specific hazards and risks in the studied municipalities. The article concludes with some reflections on the need to revise established paradigms of disaster analysis and emphasise the importance of pre‐event planning and the social cartography of vulnerable populations for effective prevention and security policies that take into account social inequalities and citizenship rights.     

A correlation-formula

Abstract

The late Professor T. N. THIELE has pointed out, ¹ Bulletins de l'Académie Royale de Danemark, 1906 N:o 3 p. 149–152. that a given correlation may sometimes be brought to vanish by a suitable linear transformation of the coordinates. Unfortunately his indications in this respect are very brief; and as the subject is not treated by means of frequency-surfaces, but only by a consideration of the first few moments (or rather “half-invariants ” ² A kind of rational functions of the moments, see THIELE: Theory of Ohservations, London 1903, p. 24. — The same incomplete method has heen applied by C. Burrau (Meddelelser fra den antropologiske Komite p. 243–260). ) in a particular numerical case, his efforts have not resulted in establishing a correlation-formula which alone, by comparison with the observations, could prove his assertion right or wrong. I therefore propose to resume the subject, beginning with a few remarks on frequency-distributions with one single variable, and repeating, for the sake of completeness, a certain amount of known matter.     

居家养老模式的国际比较与借鉴

居家养老是适应人口老龄化和家庭结构变化,在家庭养老基础上发展起来的善用社会资源的养老模式,它满足了老年人适度社会化的需求,受到世界各国重视。本文梳理、归纳、比较和分析了国内外居家养老的实践经验,提出我国发展居家养老的思路和策略。     

金融中介服务产出核算方法研究

如何间接测算金融中介服务产出是目前国内外国民经济核算研究的热点问题。联合国SNA（2008）对SNA（1993）的净利息收入法做出了修订,主张采用参考利率来计算,但却面临参考利率难以确定的问题。通过对SNA（2008）的方法进行改进,创新地提出通过计算金融中介服务费率来获得参考利率,并估算了广东的金融中介服务总产出。     

从中国医药卫生体制改革看卫生教育的发展方向

新医改方案的出台,对卫生管理人才队伍建设和医学教育发展提出了更高的要求。新医改方案并不是最终的方案,需要不断地试点、摸索,加大对卫生管理人才队伍建设是当务之急。探讨我国卫生教育的发展方向,提出应大力培养医学创新人才和应用型卫生管理人才,加强人文素质教育,并使中医教育回归。     

对基层纳税服务能力的调查与思考

在我国,随着纳税服务工作的深入开展,基层纳税服务能力不足的问题日益凸现。本文以浙江省舟山市税务系统为样本,对基层纳税服务能力状况进行了调查,并结合实际提出了加强纳税服务能力建设的对策建议。     

Entering the mobile service market via mobile platforms: Qualcomm's BREW platform and Nokia's Preminet platform

The mobile telecommunication market has evolved from simple voice to multimedia services. In the past, the primary players in mobile services were local operators in different countries; international telecommunication vendors, such as Qualcomm and Nokia, were seldom involved in the mobile service market. In order to enter this market, Qualcomm and Nokia have separately introduced their mobile application platforms, called respectively BREW and Preminet. This paper examines how the two companies attempt to share the mobile service market through their mobile platforms and internationalized business models. This paper also analyzes their mobile platforms’ business models and their strategic implications.     

The roles of service encounters, service value, and job satisfaction in achieving customer satisfaction in business relationships

Along with variables like the service process, perceived service value and customer satisfaction, job satisfaction of service employees plays a vital role in customer evaluation of service result. However, there has been little in-depth research into the nature of this relation, in particular in the context of B2B relations. In the sphere of an organization providing financial intermediation services to the banking sector and on the basis of a literature review, hypotheses are developed which establish the mediator role of service value and the moderator role of job satisfaction of service employees when delimiting customer satisfaction. Reliability and validity analysis give satisfactory results and our conclusions establish firstly that service encounter directly and significantly affects perceived service value which is the final antecedent to customer satisfaction and secondly, that the level of employment satisfaction moderates its effect on service value.     

Overcoming localization of knowledge — the role of professional service firms

The literature on organizational learning asserts that external learning is often limited geographically and technologically. We scrutinize to what extent organizations acquire external knowledge by accessing external knowledge repositories. We argue that professional service firms (PSFs) grant access to nonlocalized knowledge repositories and thereby not only facilitate external learning but also help to overcome localization. Focusing on patent law firms, we test our predictions using a unique dataset of 544,820 pairs of European patent applications. Analyzing patterns of knowledge flows captured in patent citations, we find that accessing a PSF's repository facilitates the acquisition of external knowledge. As the effect is more pronounced for knowledge that is distant to a focal organization, we conclude that having access to a knowledge repository compensates for localization disadvantages. Copyright © 2013 John Wiley & Sons, Ltd.