Considerations in the diffusion of a public traffic app for Metro Manila

The proliferation of apps enabling motorists to access traffic information on the move introduces several intriguing possibilities for transportation authorities. In the expectation that public demand for these apps will increase as both road traffic and smartphone ownership rise, these tools invite consideration alongside other traffic management tools. Traffic app-specific considerations include increased motorist interactivity, consumer technology diffusion, and institutional factors affecting the rollout of e-government initiatives. This article uses the introduction of the MMDA Traffic Navigator—a Manila-based, publicly developed traffic app—to illustrate these considerations. Additionally, app usage among residents of nearby cities constituting Manila’s extended metropolitan region is considered. These considerations are subsequently classified using a 4E framework under economy, effectiveness, efficiency, and equity to inform other authorities’ efforts to either incorporate traffic apps into overall transport planning or even take the initiative in developing them.     

Collaboration decisions on disruption recovery service in urban public tram systems

This research focuses on the decisions on recovery services to deal with short-term disruptions in public tram systems. The disruption recovery approach used in Munich, Germany - the best service acclaimed by the public, is adopted as the basis to examine whether to collaborate with a taxi company to provide the recovery service and how to price to compensate the service. The two involving parties’ decision functions with the taxi’s average arrival time as the leading decision variable are formulated and analyzed. Both theoretical and numerical sensitivity analyses are conducted to shed lights on the critical factors affecting the decisions.     

Exploring the use of travel information – identifying contextual market segmentation in Seoul, Korea

As the amount of information is rapidly growing, and ubiquitous urban environments are emerging, the question which kind of information to provide is a major challenge for commercial and public travel-information service providers alike. This paper reports the analyses of recent data, collected in Metropolitan Seoul, about the acquisition of travel information. The study applies CHAID analysis to find homogeneous segments in travel information acquisition. Findings indicate that contextual variables are crucial to explain information acquisition behaviour, depending on decision context. The implication is that both socioeconomic and contextual variables are important to better understand the acquisition (and provision) of travel information. The results have important implications for managers and policy-makers, in particular in the way they respond to dynamic, contextual market segmentation.     

城市公用事业公共定价与绩效管理

城市公用事业改革是当前我国经济体制改革的重点和难点。其改革不仅涉及到经营及运作模式的转变,也涉及到管理体制的转型。就各国公用事业管理的方法及经验来看,价格监管是其最重要的监管方式和手段之一。本文主要从公共管理的视角出发,借鉴和运用绩效管理的理论和方法,以公共定价为切入点,分析了我国城市公用事业的特征及现行定价机制中存在的问题,就如何完善我国城市公用事业公共定价机制提出了几点政策建议。     

Adoption of activity management practices in public sector organizations

This paper examines the extent to which activity management practices are adopted by Australian public sector organizations at each of Gosselin's (1997) levels of Activity Analysis, Activity Cost Analysis, and Activity‐based Costing. The present paper replicates Baird et al. (2004), thereby enabling a comparison of the extent of adoption of activity management in the public sector with that reported in the private sector in Baird et al. (2004). The results reveal that the adoption of higher level activity management practices (Activity Cost Analysis and Activity‐based Costing) is less prevalent in public sector organizations, whereas they adopt Activity Analysis to the same extent as the private sector.     

Sustainability adrift: An evaluation of the credibility of sustainability information disclosed by public organizations

This article aims to evaluate the credibility of information disclosed by public organizations in terms of sustainable development. It focuses on an under-studied aspect in the sustainability reporting literature—namely, the factors that may affect the credibility of disclosure practices. The study is based on a qualitative analysis of the sustainable development content of annual management reports disclosed by 113 ministries and public bodies in the province of Quebec, Canada. The findings shed more light on the main factors that affect the credibility of the information disclosed therein, particularly in terms of lack of transparency and flawed monitoring mechanisms.     

A ‘panoptical’ or ‘synoptical’ approach to monitoring performance? Local public services in England and the widening accountability gap

This article highlights how recent reforms to the auditing and assessment of local public services in England suggest there will be a shift from panoptical to ‘synoptical’ monitoring approaches. This is because the UK Government has abolished its centralised monitoring regime and instead required local authorities to publish a range of financial and performance datasets online, ostensibly so that citizens can hold organisations to account directly. However, the complexity and raw nature of these data, along with the sidelining of professional auditors, will result in most citizens being either unable or unwilling to undertake this task. As such, the proposed ‘synoptical’ approach will not materialise. Indeed, other legislative changes will mean that outsourcing firms effectively become the new, unaccountable observers of local public sector bodies within an enduring panoptical system. In many cases these companies will then assume responsibility for delivering the same services that they have assessed.     

Is current institutional quality linked to legal origins and disease endowments? Evidence from Africa

This paper empirically assesses if and to what extent cross-country differences in institutions inherited from the past affect current institutional quality in Africa. Specifically, the work evaluates if legal origins and disease endowments explain cross-country differences in the quality of contemporary institutions that are widely considered to be important for financial system development and other economic outcomes, such as those related to creditor rights protection and the credit information infrastructure, as well as the judicial, legal property and insolvency systems. Empirical tests are carried out on a sample of 46 African former European colonies with data on current institutional quality from 2004 to 2013. The findings reveal that the legal origins hypothesis receives strong support in the data: historical factors, rooted in legal origins, have long-lasting effects on current institutional quality in the African context. Mixed evidence is instead found for the endowment view.