Demands or Resources? The Relationship Between HR Practices,Employee Engagement,and Emotional Exhaustion Within a Hybrid Model of Employment Relations

This article explores the ways in which employees may experience and respond to tensions inherent in the mix of potentially conflicting human resource (HR) practices that compose hybrid models of employment relations. By drawing on the job demands–resources (JD‐R) literature and viewing HR practices as “demands” and “resources,” we explore the impact of performance management and employee voice practices on employee well‐being, as exemplified by engagement and emotional exhaustion, in a large public‐sector organization in Ireland. Our findings suggest that employee voice mechanisms may act as a resource in both enhancing engagement and in counterbalancing the demands presented by a performance management system, thus reducing the deleterious effects of emotional exhaustion. Our study extends understanding of hybrid models of human resource management (HRM) and of the ways in which employees manage the contradictory signals that such models may send in terms of performance expectations. © 2015 Wiley Periodicals, Inc.     

Investigating the impact of project managers' emotional intelligence on their interpersonal competence

This article summarizes recent research that examined the impact of project managers' emotional intelligence (EI) on observations of interpersonal competence. The goal was to determine whether EI assessment scores show significant relationships with the interpersonal competency ratings project managers receive. Assessments based on the ability model (Mayer, Salovey, & Caruso, 2002 ) and mixed model (Bar‐On, 2000 ) of EI were utilized. Results indicate meaningful relationships with both models and the domains of conflict management and problem solving. The mixed model outperformed the ability model, demonstrating a consistent relationship to all interpersonal domains. Expanded use of the mixed model appears warranted.     

What drives the internationalization of Chinese SMEs? The joint effects of international entrepreneurship characteristics,network ties,and firm ownership

The paper first investigates how Chinese small-to-medium enterprises’ (SMEs) network ties at home moderate the relationships between different international entrepreneurship (IE) characteristics and the degree of internationalization of the firm. The paper further explores how the Chinese SMEs’ ownership arrangement might explain the boundary conditions of the proposed moderating effects of network ties on the relationship between IE characteristics and internationalization. Findings of our empirical study generally support the hypotheses derived from our theoretical framework. The paper offers new insights into the internationalization of Chinese SMEs by ascertaining the differential contingent value of business versus political ties in the relationship between IE characteristics and internationalization and explores the bounds of our findings in terms of the ownership arrangement unique to the Chinese context.     

浅析民办高校思想政治工作中的情感教育

情感教育在民办高校思想政治教育中具有重要意义,教育工作者应充分认识民办高校大学生的特殊性,遵循情感教育的规律,发挥其功能,充分有效地实现教育的培养目标,培养出身心健康全面发展的合格大学生。     

呼喊爱的缺失,情感的匮乏——论福克纳小说的一个主题

福克纳的＂约克纳帕塔法世系＂小说大多反映了一个主题—现代人类生活中的精神堕落最直接的原因就是情感的匮乏,人与人之间缺少爱,缺少情感的交流和回应。本篇文章主要以其中的几部小说为例,简单地阐明这个主题是怎样反映在文章中的。     

An Expanded Model of the Experience/Performance Relationship in Travel Service Selling

Relevant work experience is an important factor in determining the sales performance of travel agents. Unfortunately, some individuals learn more from experience than others. Adapting consumer information processing theory to a personal selling perspective, this study suggests that a major cause of variance in the experience/performance relationship can be explained by the degree to which an agent is motivated to acquire expertise in the form of relevant knowledge and skills. The results show that motivated agents are more likely to acquire greater functional expertise, while relatively unmotivated agents are more likely to acquire greater symbolic expertise. Only functional expertise was shown to be a significant predictor of performance. Managerial implications and directions for future research are presented.     

生生关系视域下的大学英语教学i．

生生关系对于语言教学活动的成功与否起着关键性作用，大学英语教师应该从重视学生个体在班级人际关系中的地位做起，引导发展课堂内合作与竞争的健康人际关系，最终形成良好的班级凝聚力，从而顺利完成大学英语教学任务。     

如何有效的进行高等数学课堂教学

针对我院学生学习高等数学时产生的困惑,运用培养兴趣与学习高等数学的关系去探究学生学习高等数学的有效方法及驱动力。本文通过优化课堂教学的情绪、注重高等数学教与学的兴趣、加强教材内容的情感处理、发挥高等数学的实用功效法四种方法,去探索一些能激发学生学习高等数学兴趣的方法,以期提升高等数学的课堂教学效果。     

Lagged effect of daily surface acting on subsequent day’s fatigue

The present research investigated the causal relationship between daily surface acting and fatigue at the within-person level. With a longitudinal approach – experience sampling method – based on 10 successive days’ data, this study explored the lagged consequence of service employees’ daily surface acting. The results of multilevel analysis showed that the daily performance of surface acting decreased service employees’ subsequent day’s emotional well-being in the form of increased fatigue. Further, sleep conditions were found to alleviate this detrimental effect. This within-person level investigation of the causal lagged effect of daily surface acting and its moderating contextual factor complements the current emotional labor literature that has overly focused on the between-person level. The theoretical and managerial implications were discussed.     

运用情绪智力提高领导力:文献分析与评价

越来越多的研究表明,情绪智力与有效领导之间存在积极的关系。本文首先介绍了20世纪90年代以后出现的几种主要的情绪智力理论,对近年来西方学者关于情绪智力和领导力关系的研究进行了系统综述,分析了情绪智力与变革型领导、交易型领导、放任型领导之间的关系,讨论了该领域的研究现状和进一步发展的方向。