私家车发展状况的国际比较与借鉴

文章通过对国内外私家车发展状况的比较,得到了一些有益的启示,建议我国私家车的发展问题应该考虑到我国的综合交通运输能力,积极发展多样化的交通方式,逐步建立多层次、高效、完善、有序的交通服务系统。     

论国有银行引入外国战略投资者及相关争议

国有商业银行在股份制改造中是否需要引入外国战略投资者,国有商业银行资产是否被贱卖、是否会影响国家金融安全、国有商业银行能否真正学到外国战略投资者的先进技术与管理经验已成为当前中国金融界争议最大的热点问题。本文旨在对国有银行引入战略投资者的必要性、操作情况以及由此引发的相关争议进行分析。     

汇率波动、货币错配与银行稳定:理论及经验分析

伴随着经济的开放,汇率波动对银行经营的影响亦越来越大.本币贬值会改变企业和银行的资产负债状况,加剧银行危机.汇率波动与银行脆弱性的理论基础来自三种观点:道德风险论、原罪论和承诺问题论.在本币升值的情况下,银行资产的货币错配可能引发银行危机.我国人民币存在持续的升值压力,随着资本项目的进一步开放,利益驱动下的货币错配将大量暴露在汇率变动的风险中.     

我国生产性服务贸易的发展及国际竞争力分析

生产性服务作为服务业和加工业的粘舍剂．以服务业为中心将产业价值链的各个环节串连起来，成为先进工业化国家后工业化的重要特征。因而，生产性服务贸易也就成为服务贸易的重要内容与发展趋势。本文对我国生产性服务贸易进行了实证分析，结果表明：我国生产性服务贸易发展速度较快，但贸易结构落后，贸易逆差逐年扩大，竞争力较弱，影响到作为世界加工厂的我国制造业。因此，扩大生产性服务贸易，改善生产性服务贸易结构，是提高我国生产服务贸易国际竞争能力的重要举措。     

公共秩序保留制度的式微

公共秩序保留作为国际私法的一种特殊制度,其实质是用来保护本国的国家利益,从而拒绝外国法的适用或者拒绝承认与执行外国法院判决或外国仲裁裁决,因而被称为保护本国利益的“安全阀”。虽然各国对该制度理解不一,但都在立法上对它进行了规定。晚近,各国国际私法对公共秩序保留的态度出现了不同程度的改变,公共秩序保留开始出现式微的发展趋势。这种趋势的出现,除了其本身的缺陷外,主要是全球化的影响以及法律趋同化的演变。     

全面质量管理在大学图书馆的应用

全面质量管理是一种先进的管理思想和方法。大学图书馆TQM内容包括书、报、刊预定,书刊编目、分 类,提供服务,员工素质等方面的质量管理。应用TQM,应注重对制度的完善,坚持可持续改进。     

The effect of management commitment to service quality on employees’ affective and performance outcomes

A service recovery performance model is proposed and tested with data from frontline bank employees in Turkey. The model is derived from Bagozzi's (1992) reformulation of attitude theory. The empirical results suggest that top management commitment to service quality, as manifested by frontline employees' appraisal of training, empowerment, and rewards, has a significant effect on their perceptions of service recovery performance. The influence of management commitment to service quality on service recovery performance is mediated by frontline employees' affective commitment to their organization and job satisfaction. Implications of the results and further research avenues are discussed. Emin Babakus (ebabakus@ memphis.edu) (Ph.D., University of Alabama, 1985) is a professor of marketing at the University of Memphis. In addition to theJournal of the Academy of Marketing Science, his research has been published in such journals as theJournal of Marketing Research, theInternational Journal of Research in Marketing, theJournal of Retailing, theJournal of Business Research, and theJournal of Advertising Research. He serves on the editorial review boards of several journals. Ugur Yavas (raxyavas@mail.etsu.edu) (Ph.D., Georgia State University, 1976) is a professor of marketing at East Tennessee State University. Besides theJournal of the Academy of Marketing Science, he has contributed to such journals as theJournal of Marketing Research, theJournal of Business Research, theInternational Journal of Research in Marketing, theEuropean Journal of Marketing, International Marketing Review, theJournal of International Marketing, Management International Review, theJournal of the Market Research Society, theInternational Journal of Service Industry Management, andLong Range Planning. He currently serves as the editor of theJournal of Asia-Pacific Business. Osman M. Karatepe (osman.karatepe@emu.edu.tr) (Ph.D., Hacettepe University, Ankara, Turkey, 2002) is an assistant professor of marketing at Eastern Mediterranean University (Turkish Republic of Northern Cyprus). He has contributed to such journals as theJournal of Hospitality and Leisure Marketing, The Service Industries Journal, Tourism Analysis, theInternational Journal of Hospitality and Tourism Administration, andAnatolia: An International Journal of Tourism and Hospitality Research. He currently serves as the associate editor of theEMU Journal of Tourism Research. Turgay Avci (turgay.avci@emu.edu.tr) (Ph.D., Cukurova University, Adana, Turkey, 1995) is an assistant professor of management at Eastern Mediterranean University (Turkish Republic of Northern Cyprus). He has contributed to such journals asThe Service Industries Journal, theJournal of Hospitality and Leisure Marketing, Tourism Analysis, theInternational Journal of Hospitality and Tourism Administration, andAnatolia: An International Journal of Tourism and Hospitality Research. He currently serves as the editor-in-chief of theEMU Journal of Tourism Research.     

网络银行与传统商业银行的比较分析

从传统商业银行到网络银行是人类文明和科学技术不断发展的过程,也是在信息技术的作用下,银行业自身不断完善和发展的过程,这种演进或变革主要体现在商业银行业经营理念、管理模式、竞争格局、成本效益、业务功能、服务手段和组织结构等方面。     

资产价格波动与银行体系稳定

由资产价格剧烈波动引发的银行危机乃至金融危机会对一国银行体系稳定造成不良影响、这种不良影响表现为资产价格波动对经济总体变量有一定影响，并可能引起银行危机、银行风险、货币政策波动等方面的问题．最终影响到银行体系的稳定。     

民营经济对国家的贡献及发展优势分析

论文实证分析了我国民营经济发展的历程、对经济社会的贡献及其自身发展优势.