Competition Effects of Supermarket Services

This article investigates the competition effects of supermarket services using fluid milk as a case study. A simultaneous equation model for services and price competition is estimated with scanner data from fifteen supermarket chains using two alternative measures of services, namely store size and principal components of in-store services. Empirical results show that increasing services results in economies of scope, greater supermarket chain-level demand, lower price elasticity of demand, and enhanced market power, leading to higher milk prices and quantity sold. We conclude that, as result of service competition, supermarkets differentiate themselves from competitors and successfully attract less price-sensitive consumers.     

Who has benefited from the health services system for the elderly in Japan?

This paper examines the demand and supply of medical services for the elderly in the health services system characterized by per-month fixed copayment and selective capitation fee scheme for outpatients with chronic diseases. The results indicate that the beneficiary, in particular the household dependent, visits a physician more frequently because the actual copayment decreases for the household dependent, but is nearly the same for the head of the household. Physicians, however, provide more services to the beneficiary partly because of the lowered copayment and partly because of the capitation fee scheme, which they will select instead of the fee-for-service scheme only when capitation is more profitable than Fee-for-Service. As a result, physicians as well as the insured benefit from the health services system.     

高校图书馆志愿服务管理解读

文章阐述了志愿服务产生的缘由,解读了志愿服务内容,提出如何加强志愿者管理,才能达到应有效应,从而将图书馆工作推向一个新台阶。     

服务业中基于六西格玛管理的客户中心化流程的优化

本文通过分析服务业流程特点,为服务业提供实施六西格玛管理模式与框架,优化服务业流程,为服务业实施六西格玛管理提供参考。     

中欧服务业产业内贸易实证研究

由服务贸易的比较优势和产业内贸易研究概况,引出对中欧服务业产业内贸易的实证分析。基于2004～2009年中欧服务贸易数据测算出GL指数和MIIT指数,发现了各服务部门产业内贸易发展的不同态势。选取人均GDP、服务贸易开放程度和对外贸易不平衡程度作为自变量,即影响因素,但均未表现出与产业内贸易指数较强的相关性。     

我国服务业增加值的核算问题

本文集中讨论我国服务业增加值估算中存在的问题。由于历史原因和服务业本身的一些特点 ,我国现价服务业增加值被严重地低估了 ,服务业增长率计算也可能存在着偏差。对服务业增加值的以往研究均受到基础数据的限制而未能根本地解决这些问题。服务业统计核算的缺陷严重地阻碍着经济分析和经济决策。因此 ,改善我国服务业统计核算是当务之急。从长远的角度来说 ,服务业增加值核算的改善在很大程度上取决于统计调查的完善。但是 ,在现有的条件下 ,仍然有很大的改善余地。     

我国地方政府公共服务支出评价——基于DEA的省际数据比较

对地方政府公共服务的财政支出进行效率评价,可以发现相对地方政府公共服务投入规模可能达到的效率改进目标.DEA评价方法能满足政府部门追求目标的多样性和弹性,政府部门可以通过DEA有效性评价进行横向比较和分析,调整公共服务财政支出的规模和方向.用逻辑分析法初选出评价公共服务支出的指标体系,并对整体评价指标体系进行冗余度和辨识度检测后,采用DEA方法和LINDO软件对我国31个省公共服务支出的效率进行了相对有效性评价.研究表明,其中有17个省的公共服务支出是相对有效的,北京和贵州为弱DEA有效,其余省份为非DEA有效.通过计算投入冗余额、产出不足额并利用投影法计算出这些省份达到DEA有效的投入产出调整值,提出了弱DEA有效和非DEA有效省份效率改进的对策.     

国际产业转移与中国生产性服务业升级——基于承接高端制造业国际转移视角

分析了承接高端制造业如何促进中国生产性服务业升级,并将这种影响分为直接带动影响与间接带动影响。并在这种影响的基础上通过实证分析,了解国际产业转移过程中的资本及技术转移对中国生产性服务业升级的影响程度及影响时间。进而提出积极承接高端制造业国际产业转移的措施。     

The research on the operating models of public service platform of the Hubei province key-developing industrial clusters

Public service platform of industrial cluster includes Industry Association, Guarantee Agency, Productivity Center, R＆D Center, Inspection and Test Center, Training Institutions, Product Center and Professional Market, etc. By case study in Hubei province, local government and leading enterprises, they are the major part of public service platform constructing of industrial cluster.     

制造业服务化转型模式与路径研究

造业服务化转型是以客户为导向的服务增值过程,企业客户不仅包括最终消费者,还包括上中下游企业等供应链节点环节,因而企业服务化转型就面临两种选择:一种是面向终端消费者,以产品为基础的服务化转型,一种是面向生产企业,以流程为基础的服务化转型.根据这一导向,提出以制造服务为核心的自营性服务、协作性服务、生产性服务的概念,分析了基于产业价值链分布和产品服务系统的服务化转型模式,探讨了服务化转型的技术支持体系,在此基础上建立了一个由“企业类型-转型模式-服务类型-产品服务系统”组成的制造业服务化转型体系结构.认为企业价值链和产品服务系统的差异导致了不同的服务化转型路径,并应在核心能力和竞争优势的基础上实现服务化转型.