Clustered airline flight scheduling: Evidence from airline deregulation in Korea

This paper explores the impacts of competition level on airline scheduling in the Korean domestic short-haul routes where a hub-and-spoke system is not the optimal air transport network strategy. The empirical findings using the Korean airline panel data for the period 2006–2010 suggest that competition leads to less differentiated departure flight times as expected from spatial competition theory. Unlike the previous study on the U.S airline industry, the degree of this tendency for less differentiation differs across the type of routes: the Jeju island routes (leisure type) and the inland routes (business type), in the deregulated period. Following the May 2008 Deregulation Act we find an increasingly clustered pattern of airline scheduling in the Jeju island routes where there have been competitive pressures associated with new low cost entrants. This recent evidence would imply that airline carriers strategically schedule departure flight times and allocate flights between routes as competition increases in the deregulated period.     

Exploring the green image of airlines: Passenger perceptions and airline choice

During the last few years there has been an increasing trend for companies to market their products or services as green or environmentally friendly as part of their corporate social responsibility. Few studies have analyzed the effects of this recent focus on the environment and its impact on airline passengers. Therefore, we examine passengers' general attitudes towards the green image of different airlines, perceived differences in eco-friendliness among these airlines, and effects on airline choice during booking. We also investigate how passengers' recent experiences with an airline affect perceived eco-friendliness of that airline. In addition we compare passenger ratings of airline eco-friendliness to those published by independent 3rd parties. Our findings show that the green image of airlines does influence airline choice during booking. We observed a passenger willingness to pay extra for a green image, however, not as much as their willingness to pay extra for amenities, such as additional legroom.     

A non-additive multiple criteria analysis method for evaluation of airline service quality

Subjective preferences with interactive property are often involved in the evaluation of airline service quality. It may not be possible, however, to correctly evaluate service quality using conventional additive measures. The fuzzy measure, which is a non-additive measure, is more suitable for this situation. Given the presence of arduousness in current fuzzy measure identification and in the calculation of the comprehensive performance values of alternatives in terms of the Choquet integral, this paper proposes the λ_k fuzzy measure and introduces Marichal entropy of the λ_k fuzzy measure to reach a solution. This paper also presents the aggregator Choquet integral with respect to the λ_k fuzzy measure. To verify the method's effectiveness, an application study of the comprehensive performance of 15 US airlines was conducted, using data collected over a 10-year period. Our results show that the proposed method is a suitable multi-criteria analysis method, which can be used to evaluate the performance of airline service quality when man–made interaction phenomena are not existent.     

An analysis of the greenhouse gas emissions profile of airlines flying the Australian international market

International commercial flights (with the exception of flights between countries in European Union including Iceland, Norway and Liechtenstein) are currently not subject to greenhouse gas emission reduction regulation. To formulate effective and efficiency policy to manage greenhouse gas emissions from air transport, policy makers need to determine the emissions profiles of all airlines currently flying into their country or region. In this paper, we use 2012 data on airlines' aircraft characteristics, passenger load and cargo load (obtained from statistics reported by Australian Government Bureau of Infrastructure, Transport and Regional Economics) to estimate the volume and carbon efficiency on each international route flying to and from Australia. This is the first study to use actual passenger and cargo load data to determine the greenhouse gas (specifically CO₂) efficiency of airlines operating in the Australian international aviation market. Airlines' CO₂ emission profile is dependent on many factors including but not limited to the aircraft used, payload, route taken, weather conditions. Our results reveal that the airlines’ CO₂ emission profile is not only dependent on the aircraft used and the number of passengers but also the amount of cargo on each flight.     

How efficient airways act as role models and in what dimensions? A superefficiency DEA model enhanced by social network analysis

In this empirical study, a five-stage methodology is used to examine the efficiency of 45 worldwide known airline companies from the financial, operation and marketing perspectives. Initially, the superefficient data envelopment model is run with inputs and outputs that are selected based on the literature review. However, because 21 out of 45 airline companies are found to be efficient based on this analysis, a stepwise regression-based mechanism is applied to four reduced models – one for each output variable – for better discrimination. The outputs are, namely, net profit margin (financial output), passengers carried, on-time departure performance (operational outputs), and customer satisfaction (marketing output). In this way, the significant input variables are found for each reduced model. In the third stage, in order to provide even more discrimination, social network-based eigenvector centrality values are used as the weights of the superefficiency scores, and the strengths and weaknesses of efficient airlines for each output are specified in terms of their related significant inputs. The results show that, when net profit margin is taken as an output, Vietnam Airlines has the top weighted superefficiency value and excels in terms of available seat kilometers and liquidity, but it should improve its debt level. Although Norwegian Airlines has the highest efficiency with respect to debt level, it is not the best role model because its eigenvector centrality value is relatively low. However, Norwegian airlines also has the highest weighted superefficiency and acts as a role model in terms of on-time departures with respect to this output. Its main strength is liquidity, and it has no significant weaknesses. On the other hand, in terms of overall satisfaction and passengers carried, Vietnam Airlines and Thai Airways are the leaders, respectively. Vietnam Airlines is the only superefficient company with respect to overall satisfaction, while the basic strengths of Thai Airways in terms of passengers carried are its employee and fleet, and it has no significant weakness. A final aggregation of the results is made by making pairwise comparisons of the relative importance of four outputs for 7 experts selected from different departments of airline companies. According to the results, Net Profit Margin has the highest priority, followed by On-time Departure and Overall Customer Satisfaction, while passengers carried has the lowest importance. Based on these relative priorities, it can be said that Vietnam Airlines can be accepted as the top performing airline company, followed by Norwegian Airlines.     

Collaborative delay management towards demand-capacity balancing within User Driven Prioritisation Process

The concept of User Driven Prioritisation Process (UDPP) was introduced to give Airspace Users (AUs) more flexibility under demand-capacity imbalance. This paper presents two UDPP-DCB models, built on the UDPP principle, using the Selective Flight Protection (SFP) approach to minimize the total delay cost. AUs are enabled to adapt their operations in a more cost-efficient way in the presence of capacity constraints in airspace, optimizing their flights to keep the priorities track. Then, ATFM integrates the AUs’ decision to reassign the time slots and the preferred rerouting trajectories. Results suggest that the delay cost for AUs can be largely reduced through applying the UDPP-DCB models proposed in this paper, while allowing rerouting proves effective in reducing the system delay cost.     

Analyzing passenger behavior in airport terminals based on activity preferences

Airport terminals are facilities that provide a variety of activities related to both the preparation of the passengers for their air trip (aeronautical) and their free time inside the terminal (non-aeronautical). In the last years, the number of non-aeronautical activities has substantially increased and significantly diversified both before and after the security checkpoint. The established role of non-aeronautical activities forces planners and managers to better understand passenger behavior. The potential of discrete choice models for the exploration of passenger behavior is analyzed in this paper. For the demonstration of the methodology, Lisbon Humberto Delgado International airport is used as a case study. Data is collected through a revealed and stated preference survey inside the terminal at the area before the security checkpoint. Activity-choice models are developed to identify the factors that affect the choices of the passengers over the area where they conduct non-aeronautical activities. Forecasts show that when increasing the percentage of passengers who conduct the check-in online and have planned their activities before arriving at the airport, the passengers’ preferences to conduct non-aeronautical activities only after the security checkpoint increase. This paper shows the contribution of developing discrete choice models in the better comprehension of passenger decisions over the activities they perform in an airport terminal.     

Oil price dynamics and airline earnings predictability

This study examines the effect of oil price dynamics on quarterly earnings and their predictability with a sample of 30 airlines for 1994–2017. First, we document a significantly positive impact of demand-driven oil shocks on airline earnings, suggesting that the revenue effect from shifting air travel demands dominates the cost effect of aviation fuels. Regarding earnings predictability, we find evidence of deterioration in oil-volatile quarters as indicated by both the earnings variability based on common benchmarks and the quality of analyst forecasts issued early in the quarter. We further show that supply-driven oil shocks have a more detrimental impact on earning predictability than demand-driven oil shocks. Finally, we do not find supporting evidence for the possible moderating effect of hedging.     

A study on the importance of airline selection attributes by airline type: An emphasis on the difference of opinion in between Korean and overseas aviation experts

The main purpose of this research is to understand the relative importance of airline selection attributes that are considered important by passengers when selecting an airline. Specifically, we analyzed how the attribute selections differed based on airline types, a Full Service Carrier (FSC) and a Low Cost Carrier (LCC). For this purpose, a Delphi analysis was performed with 34 Korean aviation experts and 32 overseas aviation experts as the target sample groups. Statistical tests including Mann-Whitney U Test and Wilcoxon Signed Rank Test, were used to analyze the selection attributes. In the case of FSCs, safety, flight schedule, cabin interior, and fast check-in processes were considered to be important selection attributes whereas for LCCs, air fare level, flight safety, the convenience of air ticket purchasing procedures, and additional charges were considered to be the important selection attributes. Additionally, there was a difference in the importance of airline selection attributes depending on whether it was a Korean or overseas aviation market. The result of these findings may be utilized as basic data in establishing a marketing strategy for an airline company to attract more passengers.     

Structured deplaning via simulation and optimization

Deplaning naturally occurs row by row down the length of an aircraft. Using simulation and optimization, we design deplaning strategies (e.g., deplane by group and/or column) that significantly reduce the overall unstructured deplaning time. The evaluations derived from a combination of optimization and simulation were tested across several equipment types using data gathered through field observations for calibration.