Role conflict and changing heritage practice: ancestral tourism in Scotland

ABSTRACT

Developing mutually beneficial outcomes in service encounters can be challenging due to resource asymmetry within co-created experiences. Such encounters can result in role conflict for service providers. Limited attention has been paid to the effect on service providers of highly collaborative exchanges which require specific customisation. An example of this is ancestral tourism, a dimension of heritage consumption, in which visitors actively participate in the co-creation of experience at museums, archives and related heritage sites. These institutions, previously seen as repositories of historical information, now act as conduits for visitors to investigate their ancestral past. The purpose of this study is to explore the relationship between changing professional discourse in the cultural heritage sector, specifically ancestral tourism, and role conflict amongst staff. Through interviews conducted with professionals, the extent and outcomes of role conflict in complex and collaborative exchanges are explored.     

Impact of European Union funding on tourism in the Grampian Region

The European Union (EU) has no specific tourism policy. Even though there are divergent views on its involvement in regional development, there is a consensus on the fact that the EU is involved by its principle role of ‘Subsidiarity’. There is also continued participation of the EU in activities related to tourism development in the community. Undoubtedly, the EU is having an impact on regional development of members states. Research carried out shows the contribution of the EU in regional development and tourism. The EU funding has tended to focus on peripheral areas and where traditional industries are declining. Tourism related projects (such as visitor attractions) have benefited from such funding programmes, on the assumption that these projects will create employment and increase visitor numbers, as well as promote the economies of these regions. Consequently, this paper considers the contributions of EU funding of tourism attractions in the Aberdeen and Grampian region of Scotland and issues affecting the effectiveness of the attractions themselves. Copyright © 2006 John Wiley & Sons, Ltd.     

The system-wide impact of healthy eating: Assessing emissions and economic impacts at the regional level

Encouraging consumers to shift their diets towards a lower meat/lower calorie alternative has been the focus of food and health policies across the world. The economic impacts of such changes on regions have been less widely examined, but are likely to be significant, especially where agricultural and food production activities are important for the region. In this study we use a multi-sectoral modelling framework to examine the environmental and economic impacts of such a dietary change, and illustrate this using a detailed model for Scotland. We find that if household food and drink consumption follows healthy eating guidelines, it would reduce both Scotland’s “footprint” and “territorial” emissions, and yet may be associated with positive economic impacts, generating a “double dividend” for both the environment and the economy. The economic impact however depends critically upon how households use the income previously spent on higher meat/higher calorie diets. Furthermore, the likely (but not modelled) benefits to health suggest the potential for a “triple dividend”.     

The Scottish Highland Games: evolution,development and role as a community event

This article provides an in-depth review of the Highland Games as an event that has achieved worldwide recognition, staged not just in Scotland but across the globe where Scottish Diasporas exist, although the focus here is on Scotland. Highland Games events are complex to categorise and conceptualise considering their multi-layered nature and scope, encompassing a multitude of activities each based on diverse local histories and traditions. The article commences with a detailed historical analysis of the Highland Games in Scotland to illustrate the distinctiveness and uniqueness of this type of event. A review of the event literature follows to illustrate the complexities and problems that conventional event typologies pose for seeking to classify or categorise the Highland Games, emphasising the community basis of such events as a starting point for understanding this phenomenon. The article reports the results of an empirical study of Highland Games events in Scotland and addresses a number of the current concerns and debates associated with the staging of Highland Games, including the challenges that non-profit Games organisations face in continuing the community tradition of event hosting. One particular issue that features is an acknowledgement of the dangers posed by the more commercial priorities of contemporary event management to the rich cultural heritage that underpins the Highland Games which could easily become neglected or even eradicated through more professional organisation.     

Exploring employee engagement in Scottish nursing at a time of multi-faceted change: developing a research agenda

Given the unprecedented levels and pace of change being experienced in the UK's National Health Service, it is critical to maximize the engagement of key staff. This paper identifies the most important issues that need to be addressed for nurses (the largest group of NHS employees). The case study for this paper on Scottish nurses in a new hospital focused on the interaction between feeling valued, involved and having a voice; and line management support. Themes and challenges for future empirical research are identified. Lessons from the case study will find application internationally.     

Public evaluation of landscape content and change: Several examples from Europe

This paper considers rural land use by analysing stakeholder values and perceptions concerning various landscape components. The purpose is to show that landscape content and land cover interactions with societal connections should be a base for land use development. The practical goal is to deliberate research tools to quantify public opinions and attitudes, which could form bases for developing of decision support tools. The main research objectives are: (1) to assess existing opinions concerning land use changes and provide a clearer insight into public attitudes to the role of woodlands for an integrated development of the countryside; (2) to place ecological and socio-economic values on inanimate natural components of landscapes; and (3) to assess values and preferences held by land use policy and management experts regarding multiple landscape components and features to assist in decision-making. Through the different levels of importance (values) accorded by the respondents to the integration of nature components in rural landscapes public priorities were identified. The paper develops an understanding of why certain aspects of land use changes are unfavourably viewed by some people and favourably received by others. It suggests some innovative perspectives on the areas of consensus and conflict between people, providing initial information for the selection and evaluation of land use management decisions.     

Trump in Scotland: A Study of Power‐Topologies and Golf Topographies

During the last decade Trump International Golf Links Scotland (TIGLS) has built on land where no development was previously outlined and, appropriating parts of a Site of Special Scientific Interest, has come to occupy an important place in debates on Scottish planning policy. Though plans were initially rejected in 2007 by the Aberdeenshire planning body responsible, the Scottish Government subsequently rescaled the decision—instead approving the proposed high‐end, large‐scale golf resort. Besides numerous clashes with those living close to TIGLS, this has since led to highly visible protests. In this article I scrutinize TIGLS's establishment to explore the entanglements of topological and topographic understandings of space, and to illuminate power exerted through various modalities by various private and public actors. Based on interviews with politicians, activists, planners, residents and business representatives and an analysis of planning documents, developer–state communications, and marketing material, I argue that work on power‐topologies and relational geographies has much to offer. But, crucially, this work simultaneously risks underplaying the role material landscapes play in conflicts over planning policy and the power exerted to dominate such landscapes. Thus, emphasizing topology proves insufficient unless coupled with a focus on the power involved in appropriating and reshaping material topographies.     

Retail planning policies in Scottish structure plans

Summary

This paper examines in detail the policy responses of planners, as seen in structure plan policy statements, to the challenge of a dynamic retail sector. The spatial scale of Scotland is taken to rectify the omission in previous work on planning and retailing which has been mainly Anglo‐centric in focus. Common themes from the structure plans are identified and analysed and the Scottish experience compared to the wider British context. The process of plan monitoring and policy review is examined to see if planners are meeting this challenge of retailing in a constructive way. The question is posed as to whether the traditional approach to retail planning, as exemplified in the structure plans, can now be maintained in the light of persistent attacks on the grounds of inadequacy and inappropriateness.     

Revitalizing weak industrial products

The study reported in this article focuses on the policies and practices of industrial goods companies to revitalize weak products. The decision was found to be a multiple-stage sequential process that begins with “diagnostic” routine to identify the causes of a product's unsatisfactory performance and ends with the implementation of a corrective action that management believes could restore the product's health.