商业银行经营绩效评价理论研究

随着金融业的发展和改革的深化,我国的商业银行已成为现代意义上的金融企业。其经营绩效的评价方法也应随着现代企业制度的建立而不断地发展和完善。因此,现代商业银行的经营绩效评价方法不能只采用传统的财务比率分析法,而应积极创造条件,增加经济增加值和平衡记分卡等较先进的绩效评价方法,以综合、全面、科学地评价商业银行的经营绩效。     

企业战略业绩评价方法的比较与整合——基于平衡记分卡与超越平衡记分卡争论的思考

本文从对平衡记分卡的批评与反思入手,介绍了超越平衡记分卡的主要方法:绩效棱柱、战略记分卡和基于作业的盈利评价,通过新战略业绩评价方法与平衡记分卡的比较分析,揭示出各自在逻辑上和应用中的创新和局限,构建了企业战略业绩评价方法的整合模型,以期对我国企业战略业绩评价的应用实践提供参考与借鉴。     

面向产品创新的供应链管理集成绩效评价研究

从产品创新的绩效评价客观要求出发,介绍了面向产品创新的管理集成,提出了面向产品创新的供应链管理集成观点,并对供应链管理集成绩效评价模式和特征进行了详细分析。     

EXCEL层次分析法模型在平衡计分卡指标中的研究与应用

平衡计分卡指标体系由具有因果关系的财务、客户、内部流程和学习与成长等维度构成。由于指标体系构成的复杂性、评价指标及权重伴随战略调整而必然发生变动,都提高了指标权重合理分配的难度,是一直困扰理论界和实务界的一个难题。本文将引入层次分析法并通过EXCEL建立层次分析法模型确定平衡计分卡中各个指标的权重,为平衡计分卡评价指标权重的分配提供了一种新的思路,以期对已采用平衡计分卡的企业能有所帮助。     

超越质量模型与平衡计分卡的异同及其启示

对于追求业绩改进的企业来说，找到最有效的业绩考评工具是极其重要的，因为业绩考评是持续改进的基础。本文在管理控制系统的四个中心问题——目标、战略与计划、业绩目标设定、奖励机制的基础上，对当今世界上最著名的两种考评工具：欧洲卓越质量模型与平衡计分卡进行了对比，并得出启示：如何将战略业绩框架成功实施于组织中应当成为管理者关注的重点问题；同时，企业应当对两种工具兼收并蓄，各取所长。     

Challenges to Implementing Strategic Performance Measurement Systems in Multi‐Objective Organizations: The Case of a Large Local Government Authority

A case study of the implementation of the balanced scorecard in a large local government authority is reported. Based on interview data, the factors that were perceived by senior managers to be important to the success or failure of the implementation are analysed. It is determined that scorecard measures were not effectively cascaded down to lower levels of the organization. Various inter‐related problems of leadership, training, feedback, employee empowerment and weak incentive schemes combined to cause communication difficulties which prevented the cascading problem from being effectively addressed.     

A descriptive analysis on the implementation of Balanced Scorecards in German-speaking countries

This paper provides systematic research-based evidence on the usage of the Balanced Scorecard (BSC) concept in German-speaking countries. We develop three primary types of BSC usage reflecting the successive phases in the evolution of the BSC concept and of its implementation in practice. This typology ranges from the BSC’s origin as a multidimensional framework for strategic performance measurement that combines financial and non-financial measures to its advanced usage as an integrated strategic management system that describes strategy by a cause-and-effect logic and that is linked to the reward system. We use this theoretical framework to analyze the spread, implementation and benefits of the different types of Balanced Scorecards. Moreover, the impact of size and industry on BSC usage is analyzed. Our sample consists of a clearly defined segment of the most important publicly traded firms in Germany, Austria and Switzerland and we achieved an overall response rate of 87%.     

The effects of performance report layout on managers’ subjective evaluation judgments

Managers tend to provide subjective performance evaluations that are relatively high (leniency) and not very dispersed (compression). This paper reports on an experiment that investigates whether the layout of performance reports affects the leniency and compression of managers’ subjective evaluations. Relying on psychology theory, we predict that subjective ratings will be higher and more compressed if performance reports contain alphabetically listed indicators rather than categorically listed indicators (as in a balanced scorecard). Moreover, we predict that ratings will be higher and more compressed if performance reports present indicator target and actual values in tables than when this information is presented in graphs. The results from the experiment provide support for the hypothesis that performance ratings are higher if measures are listed in alphabetical order as opposed to presented in a four-category balanced scorecard format. However, there is no support for the other hypotheses. We discuss the implications of the study for accounting research and practice.     

基于BSC方法的专利运营绩效评价研究

专利运营作为企业知识产权运营的重要组成部分,倍受企业的重视。而在实务中,又因对企业专利运营缺乏有效的绩效评价体系,影响了企业专利战略目标的有效实现。通过基于平衡记分卡（Balanced Score card）构建了企业专利运营绩效指标体系,旨在消除现行评价方法中存在的不足,并运用灰色关联度模型对指标体系进行测度。     

高新技术企业R＆D项目团队绩效后评价模型——基于平衡计分卡的方法

项目收尾阶段的一项重要工作就是对项目进行后评价,这也是常常容易被忽视的一项工作。而对于高新技术企业而言,R＆D项目是其利润的重要增长点。本文运用平衡计分卡的方法试图为高新技术企业R＆D项目团队建立绩效后评价模型,从企业战略的视角上为高新技术企业R＆D项目团队建设提供思路。