浅析旅游业中的“零、负团费”现象

旅游"零、负团费"现象是现代旅游经济快速发展的特殊产物,极大地危害了旅行社及其工作人员、游客以及旅游目的地的利益,文章针对这些问题,从各个利益相关者的角度提出了相应的对策和建议。     

Niche tourism attributes scale: a case of storm chasing

In spite of the rapid and large growth of niche tourism, and the proliferation of tour operators catering to such markets, limited information is available on the measurement of tour operator attributes that are critical to maximise the experience and needs of their tourists. Thus, a study was conducted to comprehensively evaluate different operational attributes of small storm-chasing tour operators. Findings reveal high internal reliability and utility for this niche market; additional testing is suggested to evaluate such scale among other small niche tourism operators.     

湿地生态旅游与生态环境和谐共生发展对策研究

作为地球上三大生态系统之一的“湿地”（wetland）,是人类最重要的生存环境之一和陆地生态系统中最具经济价值的生态系统。湿地经济价值的表现和实现形式多种多样,其中发展生态旅游是湿地经济价值的重要实现形式之一。文章主要运用共生理论,探讨湿地生态旅游发展和生态环境之间的共生互动关系,指出湿地生态旅游与生态环境良性互动、向对称性互惠共生方向进化,是实现和谐发展、可持续发展的关键,并在此基础上提出相应的对策建议。     

Models of crisis management: an evaluation of their value for strategic planning in the international travel industry

Tourism is particularly prone to external shocks, which by their nature are unpredictable and need to be addressed through effective crisis management processes. The paper reviews the literature relating to crisis management in tourism and identifies and briefly critiques several models that have been developed to help managers in their strategic planning for such contingencies. The terrorist attacks of ‘9/11’ are used as an exemplar of the type of external shock that can lead to crisis if travel industry managers fail to take immediate and decisive action. This paper discusses the reactions of leading UK based tour operators to the terrorist attacks and a case study is presented to examine the reaction of a particular company to ‘9/11’ and to review the ‘turnaround’ strategies used. The crisis management process model is compared and contrasted with the steps actually undertaken at the company. It is evident that there are wider lessons for the travel industry including the need to: integrate crisis management with strategic planning processes, prepare detailed contingency plans, define decisional roles and responsibilities, and to retain a degree of flexibility. Copyright © 2005 John Wiley & Sons, Ltd.     

对旅游业回扣现象的反思

回扣现象伴随中国旅游业的发展已近20年。随着旅游者消费权益意识的日益加强和中国加入WTO组织 ,回扣现象能否继续存在值得深思。本文通过界定回扣的概念 ,分析回扣的来源与归属 ,回扣目前的消极影响和其背后的合理因素 ,给出解决回扣问题的几点建议 ,最后指出解决回扣问题是中国旅游业深入发展的出路。     

武夷山自然保护区旅游产品开发初探

文章在充分调查、发掘武夷山自然保护区生态旅游资源的基础上 ,提出利用保护区的品牌和旅游资源优势 ,发展生态旅游业应抓住旅游产品开发 ,并且要实现比一般旅游地更高的开发水平 ,并进一步探讨生态旅游产品开发与利用的具体思路     

农民旅游者出游特征、影响因素及对策——以浙江省为例

在我国大力发展乡村旅游的同时,人们往往只重视农村居民作为旅游产品的生产者,却忽视其同时也是旅游产品的消费者.目前,随着农村经济的平稳发展,尤其在沿海经济发达地区,农村居民人均可自由支配收入逐年上升,其旅游需求市场日益壮大.文章通过对浙江省11个地市进行抽样调查,在分析农民旅游者行为特征的同时,剖析其对出游的态度与动机,并对影响其出游决策的因素进行归类分析,最后提出相应对策.     

我国旅游保险发展的现状、问题及对策

近年来,我国旅游市场发展迅猛,作为世界第四大旅游国,未来十年间,我国旅游业将保持年均10.4%的增长速度。随着我国2008年夏季奥运会的举办及奥运经济的开发,我国旅游市场发展前景一片光明。但伴随而来的旅游事故也是频繁发生,我国旅游保险未能起到为旅游业保驾护航的作用,发展和创新我国的旅游保险已成为发展我国旅游业的当务之急。     

山东旅游宣传品制作市场化运作研究

通过对山东旅游宣传品制作的现状和存在的某些问题的分析,探讨旅游宣传品市场化运作的必要性和市场化运作的途径和目的,以期对以后山东旅游宣传品制作市场化运作有所帮助。     

青岛海滨度假旅游产品深度开发研究

本文结合度假旅游的特点、我国旅游度假区的客源市场情况及世界旅游度假区的发展趋势,针对青岛海滨度假旅游资源特点和开发现状,提出了深度开发青岛地区海滨度假旅游产品的设想。其主要的开发对象为4个国家级、省级旅游度假区及市区的几处海水浴场。