企业实施多角化经营战略的动因及对策分析

多角化经营战略是企业在新的产品领域和新的市场领域形成的战略。本文从阐述企业实施多角化经营战略的动因入手 ,分析了企业实施多角化经营战略应考虑的对策     

Conversations during purchase consideration: sales assistants and customers

Conversations among and between our fellow customers and sales personnel provide social and informational exchange to support material exchange in retail settings. A 2 x 2 factorial field experiment (in a ladies' clothing retailing context) was undertaken to compare perceptions of the effects of oral contributions made by sales assistants, and by fellow customers, on levels of satisfaction, purchase intentions and credibility during the service experience. Conversations with other customers are shown to lead to greater perceived satisfaction in the consideration phase than those with sales assistants. Sales assistants are confirmed as less credible, and the notion that spoken interactions with assistants may lead to increased purchase intention is rejected.     

大学生创业意愿影响因素研究——模型与实证

通过对已有创业意愿影响因素相关理论及模型的梳理与总结,构建我国大学生创业意愿影响因素模型。实证研究发现,创业态度对创业意愿的直接影响较大,而背景因素、感知行为控制力对创业意愿直接影响较小,但它们还可以通过影响创业态度对创业意愿产生间接影响。创业政策对创业意愿没有直接影响。     

How Task-Facilitative Interactive Tools Foster Buyers’ Trust in Online Retailers: A Process View of Trust Development in the Electronic Marketplace

While there is a sustained interest in research focusing on issues relating to trust development in the electronic marketplace, significant gaps remain in the literature. In particular, little is known of the underlying processes that may be occurring in online trust development. For example, research suggests that factors such as site design and navigability are among the factors that impact trust perceptions. Extant literature, however, is largely silent about why certain trust-related effects are observed in online environments. In this paper, we propose a new process-centric perspective for understanding the formation of online trust—through buyer's assessment of the e-retailer's assistive intent, implicitly embedded in task-facilitative interactive tools. Specifically, we develop and test a model delineating the relationship between seller's provision of interactive product information management and product information comprehension tools, buyer's perceptions of seller's assistive intent, and buyer's initial trust in the seller. The results of two studies provide support for the trust-enhancing effects of task-facilitative informational tools and the mediating role of buyer's perceptions of seller's assistive intent. Importantly, these effects occur without any explicit expressions of seller's intentions. The results also suggest that the efficacy of interactive informational tools in engendering perceptions of seller's assistive intent, and hence trust, varies with the buyer's level of involvement with and knowledge of the product category.