Planning food services for a campus setting

Providing appropriate food services in a campus setting is increasingly important due to more demanding customers and because clients have less time to go off-campus when they need to eat. Using a university campus as an example, this research looks at customer satisfaction with existing food services and explores various methods for determining where to locate new facilities. This campus currently has great needs for additional food services, and it is shown clearly where additional food services are required. Also, the methods used are compared in terms of their effectiveness in finding the solution.     

杜邦莱卡:化纤产业互动营销的经典案例

系统地剖析了杜邦莱卡纤维独特的互动营销模式，阐述了导入消费品营销手法、与下游企业建立互动联盟从而推动化纤产品市场营销运作的新思路，激励本土化纤食业创新理念、争取主动。     

论遗产型目的地营销--以四川省乐山市为例

旅游目的地的营销在世界范围内已呈现出日益激烈的竞争格局，并逐渐形成多样化的专业细分市场。本文以乐山市为例，分析了该世界遗产地从落城市20年来的旅游营销策略和方式的变化过程的内在机制，指出了该遗产型目的的地营销的发展趋势。     

在铁路货运营销中运用价格策略的探讨

价格是市场营销组合的重要因素。铁路货物运价制度运用得当与否直接关系着吸引运量的多少和使路运输企业利润的高低。并影响着运输市场营销组合的其它因素。根据营销环境的变化，灵活调整价格，科学制定价格策略，才能使企业获得最佳的经济效益。本文通过分析现行运价体系存在的问题，就如何在铁路货运营销活动中运用价格策略进行了探讨。     

Hybrid governance and governance performance in industrial purchasing relationships

Hybrid governance arrangements (e.g. joint action, long-term contracting and vertical coordination) feature regularly as an effective response to inter-firm dependence in the literature of business-to-business relationships. However, current empirical work has paid little attention to whether such governance arrangements really do improve governance efficacy and reduce transaction costs. The present study focuses on the governance efficacy of vertical coordination in industrial business-to-business relationships. Building on transaction costs arguments, the author examines whether vertical coordination is an effective means for adapting to inter-firm dependence, realized as the substantial employment of specific assets.Empirical findings from a survey of 170 industrial supplier–buyer relationships demonstrate that when asset specificity reaches a certain level, greater vertical coordination reduces ex post transaction costs significantly. On the other hand, this efficacy pattern is modest or non-existent in relationships with low asset specificity.The research findings support the basic TCA assumption that the performance of hybrid governance arrangements is highly dependent on a situation of substantial inter-firm dependence with subsequent small-number conditions.     

基于Web Services的财务管理信息系统研究

随着经济全球化进程的不断深入,企业在开展财务管理信息化过程中碰到了许多问题。本文提出利用WebServices技术来解决财务集中管理和财务业务协同工作问题。首先分析了存在的问题,然后介绍了WebServices技术,最后对系统的体系结构、功能和需解决的关键问题等进行了论述。并且以.NET为开发平台,充分运用Internet技术和Web服务技术,建立了基于Web服务的企业应用模式,利用B/S模式实现了会计核算与财务管理的信息化。     

顾客让渡价值分析：逆向营销视角

随着社会经济和科学技术的发展,逆向营销从根本上改变了传统营销的观念和方式,消费者成为整个营销过程的主导者。通过逆向营销的组合方式消费者能够获得更大程度的顾客让渡价值和顾客满意,并使企业能够在日趋激烈的竞争中更好地开展营销活动。     

通信运营企业的质量管理的再提高

现在通信运营企业为了提高服务质量,不断的加强员工培训,制定客户服务规范,使出了浑身解数,但是仍不见服务质量有显著的提高,用户对企业服务质量的投诉仍居高不下。本文就针对通信运营企业再次提高服务质量的问题,提出了价值链质量管理,鼓励企业实行内部营销,以建立一个完整的质量体系,而不是仅仅关注企业中某一个直接面对客户的职能部门。     

构筑现代管理平台 提升核心竞争能力

铁路货物运输面对市场份额不断下滑的严竣形势,如何摆脱经营困境,扭转被动局面,文章指出,应着重在“管理”二字上下功夫,加强战略管理,重视信息管理,强化优势管理,完善系统管理,通过构筑现代的、科学的管理平台,不断深化货运市场营销,提升核心竞争能力。     

顾客关系营销的应用研究

在综述关系营销内涵及其与传统交易营销的区别的基础上,对国内外企业顾客关系营销的应用进行了研究,分析了我国企业应用顾客关系营销过程中存在的问题,提出了应采取的对策。