Building capabilities via suppliers' effective management of relationships

This paper is an empirical study identifying the role of a relationship-specific capability of building capabilities through relationships (CBC) when suppliers put efforts into increasing their perceived market effectiveness by managing the effects of relationship quality. The relationship between relationship quality and effectiveness is mediated by CBC. Suppliers in a supply chain form different levels of relationship quality with partners in response to market conditions and industry characteristics. Relationship marketing by suppliers requires a deep understanding of the role of CBC that is developed by a supplier and an effective utilization of CBC to lead an effective relationship to better outcomes. This leads to maximizing of the competitive advantages for suppliers and will help maintain effective relationships.     

低碳经济视角下的广西特色农产品营销模式研究

低碳营销是低碳经济发展的核心内容。广西特色农产品品种繁多,特色农产品低碳营销存在低碳意识不强、低碳生产技术滞后、政府缺乏低碳宏观统筹、企业的低碳主体作用缺失等问题。最后,从低碳营销战略和低碳营销策略两个方面探讨了低碳经济视角下的广西特色农产品营销模式。     

“官校企生”四方联动积极推进高职营销专业实践教学基地建设

培养从事营销一线的高职技术应用型人才,是高职市场营销专业的根本任务。目前,从整体来看,高职院校市场营销专业在培养技术应用型人才方面已有所成效,但还有待于进一步提升,实践教学建设较弱,尤其是在实践教学基地建设的上需进一步加强和提升。因此,本文中主要对高职市场营销专业实践教学基地建设存在的问题、原因及对策进行探讨。     

The influence of experiential marketing and activity involvement on the loyalty intentions of wine tourists in Taiwan

This study assesses a behavioural model that uses latent variables of experience of experiential marketing, activity involvement, satisfaction and loyalty intentions of wine tourists in Taiwan. A total of 871 usable questionnaires were collected. Confirmatory factor analysis and structural equation model analysis were performed using LISREL 8.70 for Windows. Analytical results, which further elucidate the behavioural models of wine tourism, suggest that experience of experiential marketing, activity involvement and satisfaction significantly affect the loyalty intentions of wine tourists. Satisfaction played a mediating role in the behavioural model. This study provides further insight into the behavioural modelling of wine tourism.     

旅游者中位年龄的几个市场指示意义

年龄是旅游市场细分理论中一个重要的社会—人口学变量,不同的年龄结构对细分市场的旅游行为有着重要的影响。然而,在刻画旅游者年龄结构时,无论是在业界实践还是学界研究中,被普遍采用但标准各异的旅游者年龄"上中下"分组模式却不可避免地制约了相关研究成果之间纵向或横向的比较与验证,需要发展一条可以沟通联系的纽带。文章试图将中位年龄作为这种可能的纽带引入我国旅游市场研究领域,基于国家旅游局公开发布的旅游者年龄统计数据,提出了旅游市场类型的中位年龄划分标准,并在此基础上进一步探讨了旅游者中位年龄在指示市场结构类型、市场环境波动和市场发展分化方面的后效价值,以期为旅游市场营销与管理提供一定的理论依据。     

Tourism,Marketing and Sustainable Development in the English National Parks: The Role of National Park Authorities

This paper examines the work of the English National Park Authorities (NPAs) in relation to aspects of the development of sustainable tourism. The NPAs have implicitly sought to achieve sustainable tourism development since the parks were first designated, striving to balance the needs of visitors and the environment within the context of living, working landscapes. Studies have revealed, however, that some NPAs are not fully championing sustainable tourism development. The paper examines the NPA's use of marketing and marketing perspectives in encouraging sustainable tourism, exploring attitudes, roles and activities. A diverse, piecemeal and sometimes underinformed approach is revealed. The paper concludes with ways forward for English NPAs and for other protected area management organisations.     

Evaluating Service Marketing in Airline Industry and Its Influence on Student Passengers' Purchasing Behavior Using Taipei–London Route as an Example

This article reports an empirical study into airline consumer purchase behavior on a major global route between the United Kingdom (UK) and Taipei. It focuses on the factors influencing airline choice for a sample of 60 Taiwanese students based at UK Universities and traveling on five airlines: British Airways, Cathay Pacific Airways, China Airlines, EVA Airways, and Royal Dutch Airways. Several stages of data gathering were undertaken and a well‐established analytical framework for services marketing was used to identify gaps between the desired and received service. The main findings suggest that service quality, including in‐flight entertainment, cabin crew attitude, and seating comfort, can be as important as, or more important than, price in student purchase decisions for long‐haul flights. Other important factors in carrier choice included student discounts, baggage allowances, and airline safety record.     

An Initial Investigation of Integrating Innovation Diffusion Models for Drawing First‐time Visitors

Prior studies in the existing tourism literature have frequently emphasized the relatively expensive costs for drawing first‐time visitors. These studies, however, have largely failed to explain how to draw first‐time visitors to a destination. In other words, little was known regarding what destinations should do to attract first‐time visitors in an effective way. To provide more insights, this research investigated the impact of three diffusion models on attracting first‐time visitors. These models included an external influence model for impact of mass media, an internal influence model for impact of interpersonal communications, and a mixed model for impacts of both mass media and interpersonal communications. Assessing the model impact in a macroapproach for first‐time visitors to Hong Kong, empirical findings indicated that the mixed influence model provided the highest explanatory quality, with word‐of‐mouth being a dominant factor.     

Prospects for Latin America and Caribbean Region in the Global Market for International Tourism: A Projection to the Year 2020

International tourism has become very important to several developing countries as a major source of foreign exchange earnings for their economic development. This article explores the potentials of countries of the Latin America and Caribbean region in the global market for international tourism up to the end of the next decade. This was achieved by analyzing past trends of international tourism in the region, and projecting these trends to the year 2020 using a combination of four different time‐series projection models evaluated by the mean absolute percentage error (MAPE). Results show that international tourism arrivals into the Latin America and Caribbean region would increase from 51.21 million in 2004 (end of observed period) to between 87.58 million and 100.03 million by the year 2020. The corresponding figures for international tourism receipts would go from US$34.11 billion in 2004 to between US$64.92 billion and US$75.79 billion by the year 2020. Socioeconomic impacts of these findings are given, and recommendations for marketing strategies, government public policies, and directions for future research are discussed.     

ANALYZING PERFORMANCE AUDIT REPORTS OF DESTINATION MANAGEMENT ORGANIZATIONS' ACTIONS AND OUTCOMES

As past research has considered the major stages of the consumer behavior model separately, it is hardly possible to evaluate the most effective factor over final decision making. Thus, this study has a special significance, as it evaluates every stage, makes a comparison between stages, and puts forward the relationship between them. The discussion of findings is related to the assessment of data collected through a questionnaire survey among Turkish domestic tourists. Study findings have concluded a positive interrelationship among all stages of the consumer behavior model in tourism, and these findings can be regarded as sufficient evidence to support the 10 research hypotheses proposed in the study. In light of these findings, the paper also addresses both theoretical and practical implications.