Tourists’ happiness: are there smart tourism technology effects?

The purpose of this study is to develop a research model demonstrating tourists’ value-seeking processes through the tourism services and travel experiences of a destination. The model suggests that tourist happiness is assessed by tourists’ perceived experiences, which are formed by two motivational values: smart tourism technology (STT) and destination value. Despite a large quantity of research attention on destination tourism, the relation between tourists’ destination experience and STT has been less enthusiastically studied. Therefore, this study proposes to test an integrated model with attributes of STTs and destination values that contribute to tourists’ life happiness. The results of this study, from a survey of 191 foreign tourists in Seoul, South Korea, indicate that tourists are likely to put more value on what they perceived from their destination travel experiences than what they perceived from their experiences with STT services when they evaluate their overall happiness. Theoretical and practical implications are discussed.     

Visitor perceptions of crime-safety and attitudes towards risk: The case of Table Mountain National Park,Cape Town

This paper investigates tourist perceptions of crime-safety and attitudes towards risk whilst visiting Table Mountain National Park (TMNP) in Cape Town in June and July 2008. The study examined survey data of 303 domestic and international tourists during their visit to TMNP. A linear regression analysis revealed that although visitors had concerns about their personal safety they are still likely to return to TMNP and recommend it to other people. In addition, visitor attitudes towards risk did not influence perceptions of crime-safety and its effect on their intentions to revisit or recommend TMNP. The results also show that respondent's individual characteristics such as age, nationality, and purpose of visit influenced their perceptions of crime-safety. Perceptions that TMNP is unsafe tended to increase with respondent's age. Respondents on holiday were more likely to perceive TMNP as safer than those on business or visiting friends and relatives. The study's findings add to the literature by offering more insight on tourist perceptions of crime-safety and attitudes towards risk and their impact on tourist behaviour. Various tourist-crime prevention measures to enhance visitor safety at national parks are also recommended to the tourism industry and law enforcement agencies.     

Community participation in World Heritage Site conservation and tourism development

This study investigates the factors contributing to community participation in a World Heritage Site (WHS) using Motivation, Opportunity, and Ability (MOA) model. We examined the effects of these factors on three levels of community participation. The findings showed that motivation had the greatest positive effect on the low level of community participation. Opportunity had the greatest effect on the high level of community participation. Among the dimensions of ability, namely awareness and knowledge, the findings showed that more aware residents were more interested in low level of community participation, whereas residents with more knowledge were more interested in high level of community participation. This study contributes to the tourism development and WHS conservation and management literature by examining the effects of MOA factors on three levels of community participation. Moreover, this study has a number of practical implications for local authorities in terms of community participation.     

Assessing preferences of potential visitors for nature-based experiences in protected areas

Visitor experiences have been identified as critical for the sustainable management of tourism destinations. However, researchers have given limited attention to how to measure visitor preferences for different, newly proposed experiences, especially in nature-based tourism contexts. This paper aims to capture potential visitors' preferences for nature-based visitor experiences that would alleviate pressure on the iconic summit of Mount Warning, Australia. Findings reveal a preference for passive rather than active experiences. Consistency between the four measurement approaches used was high. Future studies should consider adopting multiple measures to underpin evidence-based management that informs the design of nature-based tourism experiences.     

中国旅游地理研究：成果应用转化和研究技术革新

旅游的产业属性决定了旅游地理研究的实践性,在服务国家战略和产业实践需求的过程中,中国旅游地理学科呈现出研究领域、方法和应用的新特征。本文围绕旅游规划、旅游资源、旅游大数据和旅游实验方法等进行总结与展望,认为：（1）旅游规划是透视旅游地理研究发展的重要视角,旅游规划的知识域主要包括旅游开发战略与对策、旅游业与旅游企业、乡村旅游与乡村振兴等12个方面;（2）新时代文化和旅游资源普查面临文旅资源保护和整合利用的重大现实需求,为旅游地理研究带来了文旅资源的内涵与分类评价、普查信息集成与应用、普查技术与组织方式等新命题;（3）大数据背景下要求旅游地理探寻新科学问题,重点要关注大数据旅游统计测量模型和指标规则的规范,数据伦理与信息茧房,大数据旅游现象的地理效应和相关空间格局等研究;（4）实验研究方法在认识论层面从描述走向解释预测,在方法论层面从调查走向直接测量,为认识和理解旅游情境下人地关系的核心科学问题提供了“科学化”的研究路径。因此,面对新时代战略要求和旅游业发展趋势,旅游地理学应加强产业实践、研究方法和学科交叉研究,提升学科服务国家战略和社会经济发展的支撑能力。     

The repercussions and challenges of COVID-19 in the hotel industry: Potential strategies from a case study of Indonesia

The COVID-19 pandemic has hit the tourism and hospitality sector hard. Hotel managers face uncertainty in this environment in order to survive. This study explores the impact of COVID-19 on the hospitality industry, particularly hotels in Indonesia, one of the largest developing countries. It examines the challenges faced by hotel managers and the strategies used to survive. Through the lens of complexity theory, we discuss whether the strategies being deployed are beneficial, redundant, or detrimental for hospitality businesses. Based on semi-structured interviews with 13 hotel managers in Jakarta, Bandung, and Bali, the findings shed light on the various challenges to hotels. We also highlight which challenges could turn into opportunities. The findings show that the strategies that managers are deploying could be detrimental in the future. Potential future research directions are also discussed.     

回顾与展望:2000-2004年的《旅游学刊》

本文对2000-2004年《旅游学刊》刊登的481篇论文进行了分类统计,并着重介绍了旅游业产业地位和作用、可持续发展和生态旅游、景区保护与管理、饭店和旅行社、旅游规划、旅游经济分析、区域旅游业发展、旅游市场与旅游者行为、研究综述等9个主题的重要文献,以此追踪近年中国旅游研究的动态,并反映《旅游学刊》为促进我国旅游业发展和旅游研究进步而做的努力。     

中国旅游研究的国际影响力分析——基于对2001～2012年国内外旅游类核心期刊论文的统计

文章通过对2001～2012年间中国两岸四地作者旅游类国际期刊论文的检索和统计,分析发现：（1）中国作者发表的论文总量呈增长趋势,且大陆的增幅尤为明显;（2）中国大陆作者独立发表的论文数量、大陆学术机构的贡献度及论文被引频次较低;（3）通过对不同时期两岸四地论文的关键词分析提取出的研究热点和研究方向发现,中国作者的旅游研究总体从宏观转向微观,由预测、规划转向动机、满意度研究,其中,大陆和港澳台的研究各偏重于不同的方向。文章还从《旅游学刊》文章被国际期刊论文引用的角度进行分析,研究发现,大陆学者正在以学术交流和学生联合培养的方式合作发表论文并引用中文旅游学术期刊文章,从而使之产生一定国际影响力。通过对国内外核心期刊的分析,研究近10年中国旅游研究的国际影响力变化趋势及其影响因素,为旅游学术共同体尤其是大陆学者提升其学术成果的国际影响力提供方向参考。     

Modelling international tourism and country risk spillovers for Cyprus and Malta

Small Island Tourism Economies (SITEs) are developing sovereign countries that rely on tourism as a source of exports, and need a consistent inflow of foreign investment in order to facilitate economic growth. Access to international capital markets helps SITEs smooth out their consumption over time, while absorbing adverse domestic production shocks. This paper provides a comparison of tourism growth, country risk returns and their associated volatilities (or uncertainty) for 2 SITEs, namely Cyprus and Malta. Monthly data are available for both international tourist arrivals and composite country risk ratings compiled by the International Country Risk Guide (ICRG) for the period May 1986 to May 2002. The time-varying conditional variances of tourism growth and country risk returns for the 2 SITEs are analysed using multivariate models of conditional volatility. Empirical results show that Cyprus and Malta are complementary destinations for international tourists. Changes to tourism patterns in Cyprus lead to changes to tourism patterns in Malta. Hence, tour operators and national tourism promotion authorities in Cyprus and Malta should collaborate closely in marketing and promoting joint tourism products. Moreover, foreign entities interested in investing in the tourism sectors of Cyprus and Malta should consider investment projects that span a long period of time. The performance of the tourism sector and the associated composite risk are independent of each other for the two countries. However, there is a direct relationship between the tourism sectors of Cyprus and Malta and their respective country risk settings.     

标准化在旅游业发展中的价值评价探讨

标准化对于产业发展的贡献度测评方法一直是个难题,特别是对于旅游标准化这个新兴领域来说尤为如此。一个合理的评价方法和测度对于产业实施标准化战略是个非常重要依据。本文采取旅游产业发展贡献因子评价的方法来进行尝试,初步测算标准化对于旅游业发展的贡献水平,并分析其价值标准。