Destination familiarity and favorability in a country-image context: examining Taiwanese travelers’ perceptions of China

Building on international marketing research on the country-of-origin image effect, this research examines how people evaluate a culturally familiar country as a tourist destination. Derived from a sample of 710 Taiwanese travelers, research findings showed that when evaluating China as a tourist destination, respondents relied on both their general image of the country (country image) as well as tourism-specific perceptions (destination beliefs), while a few respondents with low familiarity with China relied only on their general image of the country to evaluate the destination. The research also showed that respondents with high levels of familiarity with China had more positive destination beliefs, resulting in more favorable destination evaluations; however, country image was found to be persistent and difficult to be changed by destination promoting materials and/or actual visits. The paper concludes with recommendations for destination marketing in the context of international tourism.     

Mercantilism and Modern Growth

Nations close themselves voluntarily to varying degrees. Restrictions on the flow of ideas are difficult to understand, since open countries have higher relative incomes. This article provides an explanation based on the existence of two channels of public finance—traditional and mercantilistic. The latter refers to monopoly creation to provide a stream of government revenue. Strong, profitable monopolies require that the nation be closed to new ideas about technology and organization. The government sets the degree of restriction to balance current mercantilistic revenue with future revenue from traditional sources. The model is supported with numerical simulations and historical illustrations.     

熟悉度对旅游形象感知行为影响研究——以重庆市民对上海旅游形象感知为例

潜在游客对目的地旅游形象的感知是旅游目的地选择行为的开始,而旅游形象的感知又来源于对该旅游地的认识,也就是通过各种信息"熟悉"该旅游目的地.本文根据前人研究结果提出了以熟悉度作为前因变量,认知形象与情感形象为中介变量的旅游形象感知行为模型,并以重庆市民对上海旅游形象感知为例进行了实证研究.研究表明:在本文的旅游形象感知行为模型中,对于旅游意向影响最大的因素是熟悉度,它通过4条路径对旅游意向产生间接和直接影响,其总影响效果达到了0.591;其次为认知形象和情感形象,它们对旅游意向的总影响效果分别为0.546和0.378.     

The efficacy of cause-related marketing within a social network: The effects of congruency,corporate credibility,familiarity of cause brands,and perceived altruistic motive

This study investigates the value of cause-related marketing (CRM) effects by constructing a theoretical model within a social network site. This study aims to evaluate the effects of congruence, brand credibility, and cause brand familiarity within consumer sentiment with regard to a brand collaborating with a cause. A 2?×?2?×?2 factorial experiment design was implemented to investigate the significance of the relationship between consumer attitudes toward a brand, perceived motives, and intention to spread the campaign. The study proposed a two-stage moderated mediation model. The study generated significant results from three-way interactions among the key variables on attitude toward a brand. For participants who were exposed to familiar cause brands, there existed an interaction between congruence and credibility, such that in conditions of high credibility, congruence led to a significantly higher attitude toward the brand than incongruence. However, in conditions of low credibility, attitude toward the brand was very similar for congruent brands and incongruent brands. In addition, the results showed that the effect of attitude toward a brand on behavioral intention was moderated by perceived altruistic motive. This study presents interesting implications for future CRM campaigns.     

When Do Consumers Believe Puffery Claims? The Moderating Role of Brand Familiarity and Repetition

In the United States, exaggerated advertising claims for products and services, known as “puffery,” make up a considerable proportion of all claims in the marketplace. Legally, advertisers do not need to substantiate the puffery claims because it is believed that consumers would not be deceived by such exaggerated claims. This research reports two experiments that examined the moderating role of brand familiarity and repetition on puffery claims. Results indicated that while puffery generally led to weak main effects, it had significant interaction effects with brand familiarity (Study 1) and claim repetition (Study 2) on the dependent variables.     

Enhancing ethnic food acceptance and reducing perceived risk: The effects of personality traits,cultural familiarity,and menu framing

This study examined whether innate food-related personality traits (food neophobia), as well as food external factors such as cultural familiarity and menu framing, influence U.S. customers’ reluctance to try ethnic foods. In order to achieve this aim, this study first investigated whether familiarity with cultural contents (e.g., music or movies) helps reduce the perceived risk of ethnic foods and, further, whether it increases acceptance of novel foods. Second, food related behaviors, willingness to try ethnic foods and perceived risk, were examined under various menu conditions with different visual and verbal information frames using a sample of U.S. consumers with varying levels of food neophobia. The results empirically suggest that increasing familiarity with Korean culture through exposure to Korean lifestyles, music, movies, and soap operas could alleviate food neophobia as a barrier to accepting novel ethnic foods. Moreover, the results of the scenario experiments indicate that the menu design format can serve as a tool not only to increase customers’ willingness to accept ethnic foods, but also to reduce the perceived risks of trying ethnic foods.     

Quality of Financial Statements and Tenure of Statement-Related Personnel

This study investigates the association between quality of financial statements and tenure of statement-related personnel. First, we examined whether there is still a significant association between financial statement quality and the tenure of audit partners who are responsible for the quality assurance of financial statements after the implementation of mandatory audit partner rotation. We addressed this issue by using a sample of Taiwanese companies, with which no significant association between audit partner tenure and the magnitude of discretionary accruals （DA）, a common proxy for financial statement quality, was found. Second, we investigated whether an association exists between the financial statement quality and the tenure of management who is responsible for the preparation of financial statements. We also addressed this issue by using Taiwanese data and found a significant association between management tenure （MT） and the magnitude of DA. Our findings provide evidence that audit partner tenure would neither improve nor deteriorate the quality assurance of a financial statement, when there is a mandatory audit partner rotation after a fixed period of time. Whereas how MT affects financial statement quality after the enactment of the mandatory audit partner rotation is dependent on the management position. Increasing tenure of chief executive officer （CEO） and chief financial officer （CFO） will enhance and hinder financial statement quality respectively. In the end, we found a significant interaction of tenure between auditor and CFO. This result implies that the downward bias of CFO on the financial statement preparation can be mitigated by auditors with increasing tenure.     

Increasing customer purchase intention through product return policies: The pivotal impacts of retailer brand familiarity and product categories

This study gauges customer perspectives to investigate how return policy generosity (the degree to which a retailer imposes minimal restrictions on returns) influences customer-perceived value and customer purchase intention. It also examines two moderators, retailer brand familiarity (the extent to which the retailer brand is well-known) and product categories (the difference between products with respect to the magnitude of effort required to make a return). An experiment with a 2 × 2 × 2 factorial design was conducted. The results show that return policy generosity increases customer purchase intention by enhancing the perceived value of the policy. Lesser-known retailers benefit more from generous return policies than their well-known competitors, particularly when a product requires significant return effort. Well-known retailers benefit from offering generous return policies only for product categories that involve low levels of return effort. The findings of this study suggest that if a retailer formulates a return policy without considering the moderating effects of retailer brand familiarity and product category, then it will tend to over-invest if the return policy is generous.     

Willingness to work for multinational enterprises from emerging countries: The case of Chinese multinational enterprises in the Netherlands

How do perceptions of country-of-origin image (COI) relate to willingness of Western people to work for subsidiaries in advanced countries of multinational enterprises from emerging countries (EMNEs)? We seek to shed light on this question by exploring six hypotheses based on environment-processing metatheory. Applying a PLS-SEM analysis of online survey data from the Netherlands, we find that the COI and familiarity with the EMNE’s home country are positively associated with willingness to work. Additionally, we reveal a few mediating effects indicating that familiarity and individual difference are indirectly related to willingness to work. This study contributes to our understanding of the inability of EMNEs to attract talent in the Western world by adding a macro perspective to the human resource management literature. Furthermore, we extend environment-processing metatheory by expanding the focus from the perceived internal context (corporate information) to the perceived external environment (country of origin), as well as to the antecedents (familiarity and individual differences) of the perceived environment.     

Web-based recruiting’s impact on organizational image and familiarity: too much of a good thing?

Abstract

Little is known about the efficacy of many of the newer forms of online recruitment. Using a quasi-experimental design, we tested the impact of individual exposure to corporate recruitment websites and Facebook on perceptions of organizational familiarity and organizational image over time. Most interestingly, we found evidence of a curvilinear or non-linear relationship between frequency of exposure to organizational communications and perceptions of organizational familiarity across time. Implications of our findings for HR theory and practice are discussed.