Tourists’ hotel event experience and satisfaction: an integrative approach

ABSTRACT

Tourists’ hotel event experiences have received little attention in tourism research. By proposing an integrated model of expectation–confirmation theory (ECT) and the experience economy concept, this research explores the relationship between tourists’ event experience and their satisfaction regarding the hotel event setting. The hypothesized model was empirically validated using a sample of 663 tourists who experienced a holiday event at a resort hotel. Results confirmed that the integration of the experience economy and ECT provided a better understanding of tourists’ post-satisfaction in a pleasure-driven setting. This affective–cognitive approach advances the knowledge of tourists’ experiences and satisfaction at hotel events.     

Factors influencing customer engagement with branded content in the social network sites of integrated resorts

The integrated resorts rely on social network sites (SNSs) for content marketing, while one of the main purposes of content marketing is customer engagement that will leverage the impact of branded content. This study investigates the factors influencing customer engagement with brand posts of integrated resorts on the SNSs. The findings highlight the important influence of both media-type and content-type factors on the level of customer engagement in SNSs of integrated resorts. This study provides practical implications for integrated resorts to develop SNS online content marketing strategy.     

Personal perception and community speculation: A British resort in the 19th century

The paper presents a case history of the origin and early development of what later became a major UK seaside resort. Weston-super-Mare. Early developers were faced with considerable environmental difficulties, and by using a variety of contemporary documentary sources the paper considers how the problems were overcome within the context of both developers' and early visitors' perceptions, and of the regional market for tourism in the early nineteenth century. The reaction of the existing local community to development potential is also considered, and more general conclusions are reached on the nature of resort development in the nineteenth century.     

试论"主题山水"及其构思与营建

针对自然景观旅游地目前存在的诸多问题，借鉴“主题公园”的构建理念，本文提出“主题山水”的建设方法。认为应当在山水自然景观的开发、建设和经营管理中，提炼或塑造出一个适当的文化主题作为引力源；即在对自然山水景观的本底进行严格保育并使其自身的生态机能向良性方向发展的基础上，发掘或赋予其具有较高审美价值的文化因素作为整个旅游地的文化主题，景区内部的实体环境建设、无形氛围营造以及游程和解说系统均围绕这一主题展开，并以之作为旅游管理部门或企业的整体形象和经营理念，向外传播。并具体阐述了构建“主题山水”的思路和方法，包括深化、扩展和移植三种。     

建设项目全寿命期综合计划体系

建立了建设项目综合计划的工作过程和工作内容。与传统的狭义的项目计划不同，建设项目全寿命期综合计划必须以全寿命期项目目标为主导，以项目的功能建设和运行为核心．包括设计、组织策划、实施方案和实施过程计划、运行策划等，它们之间有复杂的内在联系，具有高度的系统性。     

Determinants of materiality disclosure quality in integrated reporting: Empirical evidence from an international setting

This study examines determinants of materiality disclosure quality (MDQ) in integrated reporting (IR) in an international setting. To this purpose, we constructed a novel, hand‐collected MDQ score in line with the <IR> guiding principles introduced by the International Integrated Reporting Council. On the basis of a cross‐national sample consisting of 359 firm‐year observations between 2013 and 2016, we find that MDQ is positively associated with learning effects, gender diversity, and the assurance of nonfinancial information in the integrated report. On the other hand, we find that IR readability, listing in the Dow Jones Sustainability Index, and earnings management do not affect MDQ. Our results are robust to different statistical models. We expand on earlier empirical findings on IR disclosure quality and provide valuable insights for research, practice, and standard setting.     

Exploring the firm and country determinants of the voluntary adoption of integrated reporting

Information used to manage the business and support the decision‐making of stakeholders is being subject to an evolution. In this context, traditional financial reporting is considered not sufficient anymore. This has translated into a sharp increase in the number of firms that have begun to adopt emerging reporting practices. This study aims to examine the influence that both firm‐ and country‐specific characteristics have on the voluntary uptaking of integrated reporting internationally. In order to do so, it analyses a sample of 71 international listed companies that have adopted this reporting form in 2016. The results show that firms are more likely to implement integrated reporting if they are located in countries with a higher level of corruption perception and a better risk rating and that are considered as relatively more collectivist and feminist and with a long‐term orientation. Legal system has resulted to be not significant. As for firms' characteristics, large size, profitability, market‐to‐book ratio, and the size of the board are found to be significant variables. Moreover, the results indicate that the adoption of integrated reporting is not influenced by a higher level of leverage, firm efficiency and board diversity and independence.     

汽车类院校一体化教师培养模式的研究

随着我国社会主义市场经济和职业教育的迅速发展,社会及企业要求学校毕业生要有一定的理论知识又要有很强的实际操作能力。新的人才需求要求有新的教学模式——专业基础理论与技能实践一体化教学模式,要成功地实施一体化教学模式,建设一支既能胜任理论教学又能指导实习操作的双师型教师队伍是实施一体化教学的关键。本文就汽车类院校一体化教师培养模式进行探索。     

建设项目的界面管理

在建设项目中,界面的存在导致项目目标的实施过程偏离计划,并严重危害了项目干系人的利益。本文从系统的角度对建设项目界面进行了定义,并对界面存在的原因进行分析。然后介绍了已被提出的几种工程项目的界面处理的方法。但是由于建设项目规模较大,且实施过程的动态变化,单一的方法难以满足界面问题的解决。最后,本文提出了以界面管理小组为基础的建设项目的界面管理。     

整合营销理论在无锡物流企业品牌建设中的应用

无锡物流业发展具备较好的基础条件和广阔的市场空间,但没有真正铸造自己的品牌。因此,需要用整合营销理论指导物流企业服务品牌建设,通过客户忠诚度的维护和提高、实行一站式服务、构筑营销战略联盟等方法,塑造无锡物流企业自身的品牌形象,增强无锡物流企业的市场竞争力。