跨部门冲突管理与组织绩效提升分析

冲突是组织内部普遍存在的现象,其具体表现形式是各种形式的人际矛盾。企业冲突管理将更多的注意力集中在员工之间的个体冲突,却忽视了那些非常现实地存在于企业内部之间的冲突——跨部门冲突,本文力图通过界定跨部门冲突、分析其积极和消极的双重作用、分析跨部门冲突的类型和产生原因,探讨企业中如何运用适当的策略保持冲突的适度性,提高组织绩效。     

The impact of anti‐consumption on consumer well‐being

Although consumption is a symbol of an individual's socio‐economic status, an increasing number of individuals voluntarily prefer to consume less. This phenomenon is called anti‐consumption and it mainly occurs in developed countries where consumption levels have reached excessive amounts. One of the main aims of individuals following an anti‐consumption lifestyle is to increase their own well‐being. However, researchers have yet to investigate whether anti‐consumption, indeed, leads to greater positive consumer well‐being. Hence, through this paper this gap in research is addressed by first deriving a conceptual framework and hypotheses, followed by developing an anti‐consumption scale, and then by testing the impact of anti‐consumption on consumer well‐being. The insights of our analysis highlight the implications for both academia and consumers.     

Enhancing corporate sustainable development: Proactive environmental strategy,stakeholder pressure and the moderating effect of firm size

The article evaluates the influence of pressure of 10 distinct types of stakeholders on the adoption of environmental strategies, with the special focus on the proactive environmental strategy (PES). The moderation effect of the company size on this relationship is investigated in depth. The existence of the relationship between stakeholder pressure and environmental strategies has been explored by numerous studies. The study adds significantly to this ongoing discussion as the moderation effect of the company size was explored scarcely so far in the literature. The results from the multinomial logistic regression models confirmed almost unanimously the effect of stakeholder pressure and the presence of the moderation. Positive, but nonlinear, direct and moderated effect of pressures of regulators, competitors, clients, NGOs, media, shareholders and employees on PES was discovered. In case of suppliers, consumers and top management, the pressure–PES relation was more complex. Also, large companies seem to be more resilient to pressures than the smaller ones when adopting PES.     

German Wage Moderation and European Imbalances: Feeding the Global VAR with Theory

German labor market reforms in the 1990s and 2000s are generally believed to have driven the large increase in the dispersion of current account balances in the Euro Area. We investigate this hypothesis quantitatively. We develop a three‐region open economy New Keynesian model with search and matching frictions from which we derive robust sign restrictions for wage bargaining and matching efficiency shocks which we term wage moderation shocks. We impose these restrictions on a Global VAR consisting of Germany and eight EMU countries to identify a wage moderation shock in Germany. Our results show that, although the German current account was significantly affected by wage moderation shocks, their contribution to European current account imbalances was negligible. We conclude that the German labor market reforms cannot be the lone driver of European imbalances.     

Are social media companies motivated to be good corporate citizens? Examination of the connection between corporate social responsibility and social media safety

This paper explores the connection between corporate social responsibility and social media safety. By examining the legal framework governing social platforms in the United States and case studies of online harms, we explore whether current U.S. laws and company content moderation policies are effective in eliminating content (revenge porn and acts of terrorism) that is universally agreed to be harmful. Finally, the paper makes a number of suggestions for improvements in policy.     

Adopting autonomous vehicles: The moderating effects of demographic variables

Autonomous vehicles (AV) are considered one of the most disruptive technology innovations due to issues of customers' acceptance based on safety, ethics, etc. Along with the rapid advancement of smart cities' demand for this technology, getting customer acceptance of this futuristic technology is a serious concern in the AV industry. This paper modified the technology acceptance model to find out factors influencing customers' intention to use AV such as perceived usefulness, perceived ease of use, social influence, and facilitating condition, and the moderating effects of demographic variables (gender, age, family size, income, education level, and marital status) on the relationship between predictors and intention to use AV. Online questionnaires were distributed to 318 participants in South Korea and the data was analyzed through multiple regression and integration moderation test. The findings show that social influence, facilitating conditions, and perceived usefulness are three important variables of AV usage intention. In addition, demographic variables (age, marital status, family size, and educational level) can moderate effect of PU and SI on intention to use AV. Strategic directions are suggested to managers to increase the possibility of customers’ acceptance of AV.     

The role of regional formal institutions and foreign direct investment in innovation in Chinese enterprises

China features high degrees of income inequality, regional disparity and regional institutional diversity. With disparities in institutional development across regions, Chinese firms tend to have different levels of innovation as the costs, risks, efficiency and incentives of firms in innovation are affected by the regional institutional building. This article investigates the role of regional formal institutions in the innovation process in Chinese enterprises. It suggests that regional formal institutions (reflected by government support), financial institutions, educational institutions and taxation institutions promote innovation in Chinese firms, while they fail to discover such an impact from legal institutions. Also, regional formal institutions positively moderate Foreign Direct Investment (FDI) spillovers on process innovation.     

Antecedents and Performance Outcomes of Strategic Environmental Sourcing: An Investigation of Resource‐Based Process and Contingency Effects

This study develops an understanding of the antecedents and performance‐related consequences of strategic environmental sourcing (SES). Institutional pressure and the firm's environmental engagement serve as antecedents to SES, with performance dimensions including environmental, product development, and product quality performance. While direct relationships between these dimensions and SES have been studied in prior work, the present research adds greater specificity and depth by investigating process and contingency effects on product‐level outcomes. The resource‐based theory provides the theoretical motivation for these relationships, which are tested via survey data collected from sourcing professionals in the U.S. manufacturing industry. The results emphasize environmental engagement as an important process element between institutional pressure and SES, and highlight the ability of institutional pressure to strengthen the relationship between environmental engagement and SES. Environmental performance was found as an influential conduit in the relationship between SES and both product quality and product development performance, with SES also serving as a contingency.     

Modeling service alliances: an exploratory investigation of spillover effects in service partnerships

The objective of the current study is to provide a preliminary look at the process by which consumers evaluate alliances between service providers. Specifically, the study demonstrates how the service quality of one partner can impact, or ‘spill over’ onto, consumers' evaluations of their transactions with a second partner, and how the performances of partners can have differing effects on customers' intentions to reuse a service partnership. The study tests hypotheses related to the quality, value, and reuse intentions of customers relative to the partnered service through a sample of 334 customers utilizing a seamless service alliance. Our results suggest that spillover effects of service partnerships can either result in beneficial gains for service partners or produce grave consequences when partner providers' service quality is substandard. Copyright © 2007 John Wiley & Sons, Ltd.     

Environmental management practices: good or bad news for innovations delivering environmental benefits? The moderating effect of market characteristics

We examine empirically whether environmental management practices (EMPs) (environmental audits, ISO 14001 standard, etc.) promote (or not) additional innovations delivering environmental benefits. Using a large sample of French firms (N=4114) and simultaneous equations model (SEM), we found that EMPs positively influence the decision of firms to introduce innovations delivering environmental benefits, but this positive relationship is moderated by market characteristics. The findings indicate that EMPs promote such environmental-related innovations when the market of the main activity of the firm is growing. However, when the market is uncertain or competitive, this relationship turns out to be negative.