人格特质对旅游管理专业实习生留职意愿影响研究——组织社会化的中介作用

文章以旅游管理专业大学本科实习生为例,实证分析实习生人格特质与其在本行业留职意愿之间的关系,并探讨组织社会化的中介作用.结果显示,外倾性、勤勉正直性人格特质对留职意愿具有显著的正向预测作用,情绪敏感性人格特质对留职意愿具有显著的负向预测作用;工作胜任社会化、组织文化社会化在外倾性人格特质和留职意愿的关系中起完全中介作用;工作胜任社会化、人际关系社会化在勤勉正直性人格特质对留职意愿的影响中起部分中介作用.据此,文章最后提出了相关建议.     

Understanding organizational citizenship behavior from a cultural perspective: An empirical study within the context of hotels in Mainland China

Scholarly concerns in organizational citizenship behaviors (OCBs) have increased dramatically over the past two decades. Nevertheless, there are significant issues yet to be addressed and resolved, one of which relates to the influences of cultural values on such voluntary behaviors. In view of the importance of OCB in meliorating hotel service and cultivating customer loyalty, the current study seeks to investigate a possible mechanism through which Chinese values (CVs) may function on employee citizenship behaviors within the hotels in Mainland China. The research questions focus on whether CVs have a direct impact on OCB and its verified antecedents, leader–member exchange (LMX) and employee organizational commitment (OC). Eventually, the research findings have verified the conceptual model and confirmed all the postulated linkages among the constructs under study.     

建筑企业组织管控体系优化设计——以ST公司为例

本文针对建筑企业面临的市场环境和行业现状,以ST公司为例,基于精干高效、权责清晰、合理跨度、平稳过渡原则,从企业组织结构、权责体系、岗位体系、流程体系四个方面对组织管控体系进行优化设计,旨在将企业资源与组织管控能力相匹配,充分挖掘企业内外部各种优势资源,最大程度发挥企业集聚效应,形成企业在组织架构、管理模式、资源人才、管理效率等方面的整体竞争优势,支撑企业战略目标和愿景的实现。     

大学技术创业组织结构分析

大学技术创业职能作为大学职能的一部分,其实施过程具有高度资源整合要求,强调从技术生产到技术市场化的规范操作流程,具备网络化、流程化及管理协同特征。在此基础上,提出建立大学技术创业整体组织和核心组织设计,整体组织是在传统组织结构基础上通过引入适合技术创业要求的管理规则而形成的组织嵌入形式;核心组织是以技术转移中心为主导,为完善技术创业职能而设置的直线职能型组织。     

中小民营企业员工离职倾向影响因素分析

民营企业尤其是中小民营企业人才的高流失现象非常普遍,大量的人才流失已经严重危及企业的生存和发展。对中小民营企业员工流失问题进行求解,具有十分重要的研究和实践意义。     

论组织文化测量方法的选择

在我国,对于组织文化研究一直存在着表面化、肤浅化的现象,其中一个很重要的原因是忽视研究方法的探讨和选择.随着对组织文化理论的深入研究,相关的测量方法选择必然成为了一个基础性的重要问题.基于此,本文对组织文化研究中的测量方法进行了系统阐述.文章分析了组织文化的内涵,重点探讨了测量组织文化的质化方法、量化方法的具体内容及不同研究方法的优缺点,并对研究中两种方法的融合进行了分析,探讨了测量方法选择中需关注的一个重要问题:测量中使用的核心概念.     

工作场所越轨行为的形态、员工反应与组织对策

工作场所越轨行为是指组织成员有意采取的针对其他组织成员或组织财物的违反组织重要主流规范的行为。本文旨在探讨当前工作场所越轨行为的形态特征、员工的反应以及工作场所越轨行为与组织对策间的关系。通过对580名员工的问卷调查,研究发现:(1)生产型过失、损公肥私与合作破坏行为是最常见的工作场所越轨行为类型;(2)员工最不能容忍的是违法行为与合作破坏行为;(3)视情形而定与沉默是员工较可能采取的对工作场所越轨行为的反应方式;(4)曝光与存档有利于防控生产型过失、损公肥私与合作破坏行为,定向引导有助于防控违法行为。     

The relational benefits of personalized communications in an online environment

This research investigates how personalized communications enhance customer‐company relationships, which ultimately produce favourable marketing outcomes. Two factors were manipulated in an online experiment: the perceived effort made by customers to obtain a personalized newsletter (high vs. low) and the level of relevance of the message (high vs. low). The results indicate that perceived effort positively affects calculative commitment (even more so for highly involved customers), while the level of relevance of the message increases affective commitment. In addition, the interaction between perceived effort and message relevance has significant effects on calculative and affective commitment. Finally, affective commitment partially mediates the relationships between relevance and both loyalty and word‐of‐mouth intentions. Managerial implications regarding the best usage of personalized communications are discussed. Copyright © 2013 ASAC. Published by John Wiley & Sons, Ltd.     

企业为何要即兴运作:对中国企业战略决策风格的一个检验

文章以中国企业为研究对象,全面探究了其战略决策中的即兴运作行为,认为即兴运作作为一种可供选择的战略行动模式而值得关注.文章的研究结论表明:即兴运作在中国企业是一个较为普遍的现象.企业对战略行动的选择是由多种因素综合驱动的,当企业的组织记忆水平越高、企业家导向越明显以及所面对的竞争环境不确定性程度越高时,企业就越可能采取即兴运作的战略行动方式;即兴运作虽然会对战略行动绩效产生负面影响,但组织柔性会显著降低其负面作用.     

Furthering Organizational Priorities with Less Than Truthful Behavior: A Call for Additional Tools

Though codes of ethics exist in many businesses, employees still view less than truthful behaviors to be a significant ethical problem. The current study examines the related and somewhat counterintuitive issue of less than truthful behaviors intended to further organizational priorities. Such behaviors risk violating one organizational priority (e.g., adhering to a code of ethics) to achieve another. Data indicated four unique though non-mutually exclusive motivations: (1) to avoid confrontation or conflict; (2) to ensure quality in the delivery of a product or service; (3) to buy time for an organization’s strategy to play out; and (4) for self-protection or self-enhancement. The evidence further suggests that enhanced managerial training, particularly in handling confrontation and conflicts, could reduce the contradiction between stated codes of ethics and actual behaviors.