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41.
《Journal of Strategic Marketing》2012,20(8):649-664
ABSTRACTThis paper aims to demonstrate how both incidental moods and gender can moderate the relationship between the level of excitement triggered by a mall environment and shopping behaviour. Our method is based on a 4 × 2 between subjects experiment with a final sample of 377 Spanish undergraduates. The study analyses four incidental moods that differ in the dimensions of valence and arousal, and their interaction effects with two atmospheric scenarios in a mall (exciting versus non-exciting atmospheres). Our findings support mood regulation theory for positive low-arousal individuals, and reject this theory for the rest of mood conditions. Additionally, arousal reduces customers’ cognitive capabilities, confirming previous research. This means that high-arousal shoppers are not influenced by a mall environment. Finally, gender differences are only found within more frequent shoppers and for negative low-arousal (NLA) shoppers. Managerial implications are provided regarding the creation of relaxing areas or the stimulation of shoppers. 相似文献
42.
The shopping trip to the grocery store is one of the most basic elements of consumer behavior. The authors seek to provide an understanding of the factors that account for variations in shopping behavior across households. They present a model of shopping behavior that assumes that households seek to minimize the travel cost associated with shopping and the cost of holding goods in inventory. As in the classic EOQ model, observed shopping behavior reflects the manner in which households balance these costs while meeting their consumption needs. A number of propositions derived from the model are tested using data on shopping trips made by households over a one-year period. The results support the model and indicate that the relationship between household characteristics and shopping behavior can be fairly complex: for some households shopping may have a recreational aspect while for others it may compete directly with wage-earning activity. 相似文献
43.
感知风险理论在网上购物中的应用 总被引:1,自引:0,他引:1
感知风险理论几十年的发展证明其在解释消费者行为方面的适用性。国外相关研究显示:消费者对风险的感知是阻碍其网上购物的一个重要因素。本文分析了消费者对网上购物的风险感知情况,包括网上购物感知风险的概念,感知的风险类型、风险表现及风险来源,并提出了降低风险的建议。 相似文献
44.
Swagata Chakraborty Amrut Sadachar 《Family and consumer sciences research journal / American Association of Family and Consumer Sciences》2023,52(1):19-37
We explored the relationships between the big 5 personality traits (i.e., openness, consciousness, extraversion, agreeableness, and neuroticism), morality amid the pandemic, and intentions for shopping online and in-store. Conducting an online survey with the U.S. national sample (n = 490) and analyzing the data through structural equation modeling, we found that consciousness, agreeableness, and neuroticism positively influenced morality; extraversion negatively influenced morality; conscientiousness positively influenced and openness and extraversion negatively influenced the intentions for online shopping; extraversion positively influenced and neuroticism negatively influenced in-store shopping intentions. Morality and personality traits are important in shaping intentions for shopping online and in-store amid the pandemic. 相似文献
45.
Joe Tokosh 《International Review of Retail, Distribution & Consumer Research》2013,23(5):490-515
ABSTRACTThe study uses a shopping center database to classify malls by occupancy and sales. A factor analysis is conducted and reduces the large number of variables to a smaller number of mall constructs. The constructs are used to predict mall group membership by occupancy and sales. The results indicate that population and income are important variables towards mall occupancy and sales. An analysis of dead malls follows in order to produce more novel information for the growing interest in dead and dying malls. It is found through a second discriminant analysis that the prototypical characteristics of dead malls include; smaller in size, less population and lower income market areas. There were varying effects of renovation dates, competition and market age. Overall, the study benefited from examining dead malls more closely and provides more groundwork for future dead mall studies. 相似文献
46.
网络环境下顾客与企业的交互方式更多地表现出了体验的特征,体验营销在购物网站设计和经营中的重要性日益凸显。文章运用文献研究和理论推演方法,在S-O-R模型的基础上分析了网络购物体验对顾客行为倾向的作用机理,构建了网络购物体验影响顾客行为倾向的模型。在此基础上,提出了企业开展网络体验营销的建议。 相似文献
47.
《Journal of Strategic Marketing》2012,20(4):313-322
This paper describes how mystery shopping can be used to gain valuable strategic input in B2B service relationships. We account for a longitudinal case study framed as a natural experiment (duration 18 months) in a Swedish group of consultancy companies offering a wide selection of industrial services to large Scandinavian corporations. We account for and analyse the process of building a mystery shopping procedure to get strategic insights from engineers delivering temporary consultancy services to these clients. After a successful trial period with three mystery shoppers the experiment (a guideline covering the themes of map, smoke and mirror as metaphors) has been extended to comprise a larger group of engineers and may be taken up in a company-wide way. The experiment was deemed effective in developing both a procedure for mystery shopping and a new way to train the consultants. 相似文献
48.
《Journal of Property Research》2012,29(2):149-156
Summary Locational factors, such as site‐specific physical characteristics and geographically linked locational attributes, comprise some of the most important components of shopping centres that make them more or less valuable to the space customer. However, previous empirical research has focused primarily on the financial element of shopping centre selection, while virtually ignoring the physical and locational attributes. This study identifies and defines specific locational factors that are felt to be important to shopping centre success. After establishing a framework for evaluating these factors, the framework is tested in a local market to examine a shopping centre's potential viability. Finally, the locational elements that are identified and evaluated are compared with the financial elements of the test centres to show that there is a positive and significant relationship between the locational elements and the rent and occupancy levels. The primary implication of this research is that potential tenants, as well as developers, owners and lenders, should incorporate these locational elements in addition to the financial elements in making their space decisions. 相似文献
49.
日本纺织服装产业升级及中日比较 总被引:1,自引:0,他引:1
日本纺织服装产业在面临本币升值、劳动力成本上升和贸易摩擦的内外升级压力下,通过产业转移、产品创新、淘汰落后产能,发展技术纺织品和时尚产业,提高了产品的附加值,完成了对纺织服装产业的改造。中国纺织服装产业虽然面临着与日本当年相似的升级压力,但也存在着相异特征如大国、区域发展不平衡、经济实力、制造业的核心竞争力、创新和产业政策的有效性等不如当年的日本。通过分析日本的纺织服装产业的调整过程和经验教训,并对中日纺织服装产业升级进行比较,本文提出了相应的政策建议。 相似文献
50.
This paper seeks to identify the situational factors that drive the adoption of online grocery shopping among older adults. A two-step research process is employed. First, exploratory qualitative research is carried out to identify situational factors that older adults take into account when deciding whether to buy groceries online. This is followed by a conjoint experiment to determine which situational factors are considered most important when making such a decision. The sample consisted of 9 participants in the in-depth individual interviews and 206 respondents in the conjoint experiment. The findings indicate that health, mobility issues, and distance to a store are the most important situational factors driving older adults to buy groceries online. Moreover, the findings confirm that the adoption of online grocery shopping among older adults is a result of a complex trade-off of situational variables. The findings contribute to managerial practice by providing online grocery retailers with insight that can be applied when designing promotional programs targeted at older adults. 相似文献