'Integration' in Communication Management: Conceptual and Methodological Considerations

The pervasive notion of 'integration' has found wide acceptance in writings across the disciplines of marketing-communications, public relations and corporate identity management but has to date not been subjected to systematic empirical research. The paper develops systematic measures and propositions in regard to 'integration' for further empirical research.     

Marketing and Conflicting Dates for its Emergence: Hotchkiss,Bartels, the 'Fifties School' and Alternative Accounts

This paper initially examines three lines of argument on the emergence of the marketing construct: the works of Hotchkiss and of Bartels and the textual monographs that proliferated during the second half of the last century. Each puts forward a different commencement date for marketing and different subsequent periodisations. The paper then considers observations on the marketing construct from postmodernists, critical theorists, anthropologists and historians. These accounts do not share a common definition of the term 'marketing'. Scholarship both within and beyond the marketing domain may be providing deeper and more relevant insights into its origins.     

People Who Complain about Advertising: The Aficionados,Guardians, Activists and Seekers

Creativity is a driver of competitive advantage. It is found in firms of all sizes, but perhaps has greatest impact within the entrepreneurial smaller firm. This paper discusses the origins of the study of creativity, from social psychology to the business discipline. Creativity is then viewed as a key competency at the Marketing/Entrepreneurship Interface, linked with related issues such as innovation, vision, leadership and motivation. The benefits of developing creative competencies are presented and linked to a knowledge entrepreneur's set of 21_st century business skills. A model of creativity as competitive advantage is developed, built from sets of internal and external factors impinging upon firm and managerial performance. Finally, a series of recommendations for both marketing practitioners and academics are made, focusing on the need to challenge convention in order to progress ideas, products and services into the new century.     

Political Marketing Funding and Expenditure in the UK General Election Campaign of 2005.

The 2005 UK General Election will be the second for which detailed data will be available from the Electoral Commission. Whilst this will not be published until 2006, it is possible using 2001 data and participant accounts to identify the overall funding patterns of the three major party campaigns and changes in the way that was spent. In broad terms, funding and expenditure changed little in money terms from 2001 to 2005, largely due to the impact of financial constraints and regulation on the parties. However, in 2005 for the first time, both the Labour and Conservative parties made significant use of direct marketing methods, notably telephone and direct mail to communicate with target voters in closely contested constituencies. The financial constraints on the parties and the strict restrictions on donations have put the question of significant state funding for political parties back on the agenda. The paper summarises the UK regulatory framework on electoral expenditure and political donations and considers the arguments for and against expanding state funding.     

Research to Estimate and Manage Carrying Capacity of a Tourist Attraction: A Study of Alcatraz Island

Carrying capacity has been a long-standing issue in management of parks, outdoor recreation and tourism. Contemporary carrying capacity frameworks rely on formulation of indicators and standards of quality to define and manage carrying capacity. This paper describes a programme of research to support estimation and management of carrying capacity of Alcatraz Island, an historic site within Golden Gate National Recreation Area, California, USA, and a heavily visited tourist attraction. Research included: (1) a survey of visitors to Alcatraz Island to identify indicators and standards of quality for the visitor experience; and (2) development of a computer simulation model of visitor use to estimate maximum daily use levels without violating standards of quality. Study findings are used to estimate a range of carrying capacities for the prison cellhouse and for the island as a whole.     

Academy of Marketing Conference 2007 "Marketing theory into Practice" Hosted by Kingston Business School

The Chairs of the 2007 Academy of Marketing Conference would like to welcome you to the Journal of Marketing Management Special Conference Issue, dedicated to the theme "Marketing Theory into Practice".     

Corporate Identity and the Advent of Corporate Marketing

This paper places corporate identity studies in a historical context with the writer arguing that there have been four distinct phases in the area's evolution. Currently, there is increasing international and interdisciplinary contact between scholars engaged in identity research. Recent developments have led the writer to postulate that the literature on corporate identity, organisational identity and corporate communication may be regarded as forming the basic building blocks of a new, cognate area of management which in time may be known as Corporate Marketing.

However, the marketing mix as applied to organisations in their totality will need to be rethought. In this paper the 4Ps are extended to 10Ps with philosophy, personality, people, performance, perception and positioning complementing the existing 4Ps. In addition, the author identifies nine key interfaces, which need to be examined by managers and consultants when reviewing an organisation's identity. Such interfaces represent 'moments of truth' for an organisation's senior management when evaluating their organisation's identity.     

Modelling Market Orientation: An Application in the Education Sector

This paper defines market orientation following a critique of existing literature. It then operationalises this definition via a model containing three behavioural elements (customer orientation, employee orientation, and organisational co-ordination) linked to a long term survival requirement.

The model is tested in the context of the development of market orientation in the further education sector (in which professional - rather than commercial - values have tended to dominate). This sector is characterised by dynamic change in both its social/demographic and economic circumstances as well as the impact of government policy initiatives - especially the Education Reform Act of 1988 and Local Management of Colleges.

The empirical focus of the paper is on three large FE Colleges in the English Midlands. It provides evidence to support the operationalisation of the definition of market orientation in the context of the management of change.     

An Exploration of the Advertising Ambitions and Strategies of the 2001 British General Election

This paper reports on one element of our wider study investigating the 2001 British General Election national advertising, and the attitudes and perceptions of the young British electorate to the campaigns. The discussion presented here explores the strategies and ambitions of the Conservative, Labour and Liberal Democrats' 2001 national advertising campaigns. Our analysis is based on indepth interviews with key members of the three parties advertising agencies; content analysis of the national posters, press and party election broadcasts; and secondary source information e.g. coverage in the marketing and advertising press, newspaper, radio and TV reporting. A number of issues emerge including the key role of the advertising in agenda setting and agenda control, evidence of media misrepresentation of the central advertising themes, the poor use of the Internet, and the rather limited ambitions for the advertising itself.