《计算机应用基础》课程的改革

针对当前《计算机应用基础》课程的教学现状和问题,提出了采用项目教学法分专业、分层次开展的教学方法,以及将理论成绩和实验成绩综合计算的考查方法。     

软件构件在专家系统中的应用研究

软件构件和专家系统平台已经进入应用阶段。本文通过研究专家系统的工作原理、体系结构以及多种专家系统技术,提出了一个专家系统平台的设计方案和实现。     

基于Stackelberg博弈的供应链信息共享策略研究

基于Stackelberg博弈,以单一零售商与供应商为研究对象,构造了一个信息共享模型,分析了零售商与供应商是否共享信息的三种情况,结果显示零售商收集市场需求信息需花费的成本与供应商给予的价格折扣同时满足一定条件时,双方获益最大。此时,信息共享有利于增加整条供应链的价值。     

浅析从当前信息资源管理到知识经济管理

"信息管理"是上世纪七十年代由国外学者提出的一个对企业的软性资源进行整合和管理的理念。自诞生以来,包括企业内部信息系统和企业外部信息识别系统在内的信息管理方法与策略为许多企业带来了效益。     

Relevant knowledge and recipient ownership: Chinese MNCS’ knowledge transfer in Africa

This paper examines emerging market multinational corporations’ (EMNCs’) knowledge transfer (KT) in emerging markets using case studies of Chinese MNCs (CMNCs) in Africa. CMNCs are found to transfer “relevant knowledge”, existing knowledge reconfigured so that recipients can apply it more effectively with less effort in the new context. Relevance is ensured through recipients exerting ownership of the KT process, influencing what knowledge is transferred and how it is transferred. We summarise EMNCs’ KT process in a “relevant knowledge recipient ownership model”. The model contributes to KT theory by refining and empirically testing a new type of knowledge – relevant knowledge – and a new transfer model – recipient ownership – associated with EMNCs. It leads to a “relevance-based view” in which EMNCs’ competitive advantage in emerging markets is significantly enhanced by knowledge relevance rather than superiority. This contributes to a better understanding of EMNCs’ competitiveness in emerging markets as created from distinct characteristics of their relevant knowledge (applicability, assimilability, affordability) and recipient-driven transfer (selection, scrutiny and synthesis).     

A firm's capability to calibrate supply chain knowledge—Antecedents and consequences

This paper proposes a conceptual model for a firm's capability to calibrate supply chain knowledge (CCK). Knowledge calibration is achieved when there is a match between managers’ ex ante confidence in the accuracy of held knowledge and the ex post accuracy of that knowledge. Knowledge calibration is closely related to knowledge utility or willingness to use the available ex ante knowledge: a manager uses the ex ante knowledge if he/she is confident in the accuracy of that knowledge, and does not use it or uses it with reservation, when the confidence is low. Thus, knowledge calibration attained through the firm's CCK enables managers to deal with incomplete and uncertain information and enhances quality of decisions. In the supply chain context, although demand- and supply-related knowledge is available, supply chain inefficiencies, such as the bullwhip effect, remain. These issues may be caused not by a lack of knowledge but by a firm's lack of capability to sense potential disagreement between knowledge accuracy and confidence. Therefore, this paper contributes to the understanding of supply chain knowledge utilization by defining CCK and identifying a set of antecedents and consequences of CCK in the supply chain context.     

Experiencing P2P accommodations: Anecdotes from Chinese customers

This study explores the key dimensions and attributes of Chinese customers’ experiences with peer-to-peer (P2P) accommodations through Airbnb in China. Thirty-four in-depth interviews were conducted with Airbnb customers. Results suggest that seven dimensions underpin the customer experience with P2P accommodations: physical utility, sensorial experience, core service, guest-host relationship, sense of security, social interaction, and local touch. This indicates that unlike traditional commercial hotels, P2P accommodations appeal to customers to a larger extent for their social and cultural characteristics. Implications are provided for stakeholders, including P2P accommodation practitioners and users, to co-create experiential value.     

数字化是人类走向文明的第三个里程碑

人类文明进步的历史是人类知识积累的历史.人类社会文明发展过程经历了语言阶段、文字阶段、印刷阶段和数字阶段.数字化是人类走向文明的第三个里程碑.     

The knowledge production of ‘R’ and ‘D’

Many studies investigate the relationship between R&D and patents applying knowledge production functions. Using aggregated R&D may underestimate the productivity of ‘R’, as mainly ‘R’ but not ‘D’ leads to patents. Disaggregating ‘R’ and ‘D’ shows a significant premium of ‘R’ towards patenting.     

Factors affecting the knowledge sharing attitude of hotel service personnel

The accumulation and sharing of knowledge is an important managerial approach to attracting customers and increasing customer satisfaction. However, knowledge sharing is not an automatic behavior. The primary purpose of this study is to understand the organizational and personal factors motivating employees to share knowledge. Personnel in international tourist hotels in Taipei who provide front-line services for travelers were surveyed. This study shows that internal marketing and organizational culture influence knowledge-sharing attitudes and perceived behavioral control. In addition, perceived behavioral control influences the relations among internal marketing, organizational culture, and knowledge-sharing attitudes. This research suggests that to develop knowledge-sharing attitudes among personnel that benefit customer service, it is important for managers to model supportive attitudes, give actual support in forms such as bonuses and resources, and develop a culture that encourages personnel to attempt innovation.