中国mall发展现状及前景展望

近几年来,我国大型购物中心--mall发展十分迅速,形成一股投资热,文章指出了mall建设中存在的概念模糊性、投资盲目性、盈利急迫性问题,在对我国为mall生存发展所提供的条件进行分析的基础上,指出应着重发展社区购物中心,并对已经建成的mall如何发展提出了一些设想.     

大容量GPRS-HLR系统中内存数据库的数据结构组织模式

在移动通信系统中,为了满足HLR系统移动应用部分（MAP）对事务处理的实时需求,需要采用内存数据库供协议处理。同时为了提高HLR系统的容量以及数据的安全与完备性,需要采用高性能商用数据库管理系统。在设计中我们将内存数据库视作商用数据库的缓存以满足HLR系统大容量、高实时性以及高可靠性要求。文中给出了用于大容量HLR系统的内存数据库的数据结构组织模式与设计方案。     

流动人口对城乡移动通信扩散的影响机制研究

本文从微观个体的角度,证实网络效应在我国城乡移动通信扩散过程中的作用,揭示流动人口在城乡之间发挥传导作用并影响城乡移动通信扩散差距的内在机制.研究结果发现,网络效应对城乡移动通信扩散均发挥显著的正向作用,且城市地区的网络效应大于农村地区;城市强网络效应促使移动电话在流动人口群体内加速扩散,使流动人口的网络效应增强;移动电话在流动人口群体内的扩散对农村移动通信扩散具有促进作用,表现为与亲人之间联络产生的直接效应和通过增加农村安装基础产生的间接效应.流动人口在城乡群体之间发挥传导作用,最终使城乡移动通信扩散的差距得以缩小.     

我国零售业态多元化分析

零售商业的发展呈现多业态混合的现象:百货业进入成熟期,但仍具有相当的生命力;连锁超市进入成长期,并且发展迅速;其它新型零售业态发展较快,竞争力不可小视。本文首先提出零售业态的定义,然后对出现多业态现象的原因从理论性和实践性两方面论述,最后对我国零售业态的趋势做一分析,并提出相应的解决措施。     

Resort mystery shopping: A case study of hotel service

ABSTRACT

Mystery shopping is a common mode of improving customer service in retail and hospitality businesses, but researchers rarely utilize the methodology in academia. In these business entities, high-level quality standards are paramount to customer satisfaction, and mystery shopper reports have been found to be indicative of an organization’s service quality. This study employed a mixed-method approach, utilizing qualitative and quantitative procedures to examine a mystery shop program from within a resort hotel in the Southeastern US. The researchers used seven service principles which were established by the resort hotel. Mystery shoppers surveyed this specific service culture for a span of 13-months. The results suggested that managers need to re-examine service principles to ensure consistent employee performance and guest experiences.     

大学生网络购物行为及心理特征的调查与分析——以嘉兴学院为例

以嘉兴学院在校生为研究对象,通过抽样调查及统计分析,对在校学生网络购物行为特征及购物心理倾向性进行研究.调查结果显示,大学生在网购行为中与其他群体既有共同点又有差异性,主要反应在尝试意愿与风险厌恶的程度两个方面.     

Consideration of an expected future deal in assessing the value of a present deal: Forward-looking bargain shopping

Hunting for bargains has long been an important aspect of shopping behavior. One of the distinctive characteristics of bargain shopping is forward-looking price expectation, where one discount offer is evaluated in relation to another deeper discount anticipated in the future. Two experimental studies examined potentially competing effects of the two discounts over different timing points. Transaction value and purchase intention for the present discount may be affected not only by its discount depth but also by the awareness of the future discount. The negative effect of the future discount could substantially offset the positive perception toward the present deal. On the other hand, the future discount expectation does not appear to lower the perception of acquisition for the present discount. Effects of the future discount were investigated in terms of discount depth, product availability, and discount timing.     

手机媒体广告运营模式探析

随着通信技术的不断发展,手机媒体正在逐渐演化成影响巨大的第五媒体,手机媒体的传播价值不容忽视。本文梳理了手机媒体的相关研究文献以及欧美、日韩等国手机媒体的发展现状,对手机媒体的收视偏好、商业模式及法律法规进行了调查研究,从中探讨手机媒体广告的运营模式,挖掘出其目前存在的问题,并对手机媒体广告市场的发展提出了对策建议。     

Unlocking the promise of mobile value-added services by applying new collaborative business models

Due to the intense voice service competition and subscriber growth saturation, the average revenue per user (ARPU) of mobile communications service providers continues to decline, thereby severely affecting their total revenue and profitability. To counter this challenge, mobile communications service providers are now moving from “tariff competition” to “service competition.” As mobile communications enter the next-generation network (NGN) era, network bandwidth and transmission speed are greatly enhanced. The enhancement enables mobile communications service providers to provide content-rich, multimedia value-added services to create new service value, meet demands of customers, and increase ARPU. To understand how to construct mobile value-added services, this study uses survey forms to collect feedback from 35 industry and research institution experts and scholars and to present systematically the finding on the mobile value-added services strategy. The research employs the analytic network process (ANP) to analyze the strategy of mobile service providers in delivering mobile services in the NGN. The business strategy evaluation framework and evaluation result can be used as guides for players in the mobile communications industry to review, improve, and enhance their service and strategy.     

网上购物对城市零售业空间的影响:以书店为例

通过对高校学生的购书行为调查,比较了网上购物对不同规模传统书店产生的影响效应,从一个侧面反映了在新技术环境中城市零售业空间演化的趋势。结果表明:由于网上购物影响消费群体的特定性、网购商品种类的局限性以及传统购物环境的不可替代性等原因,网上购物方式更多的是作为传统购物方式之余的一种补充形式。当然,网上购物也会替代部分传统的购物行为。对于不同规模的传统书店而言,网上购物对中等规模书店的影响最大。