The power of design: How does design affect consumers’ online hotel booking?

Emphasizing experiential appeals to consumers through design is most notable in the emerging lifestyle hotel segment of the lodging industry. This study identifies which lodging design mechanisms evoke consumer responses and provides a novel understanding of the relationships among consumer perception of hotel product/service design and booking intention by incorporating consumer emotional arousal and quality expectations in a theoretical model. The findings of this study suggest that aesthetics and symbolism in hotel design shape booking intention through emotional arousal and quality expectation. The functional dimension of design affects booking intention only through quality expectation. The findings will be particularly meaningful to the lodging industry because online booking requires both emotional and cognitive responses on the part of consumers.     

商业信用与合作型客户关系的构建——基于提供给大客户应收账款的经验证据

利用我国上市公司前5名应收账款欠款人信息以及前5名大客户信息的披露数据,本文较为直接地考察了企业是否以及如何利用应收账款的产品质量担保功能与大客户构建合作型客户关系。研究结果表明,客户集中度越高,企业提供给大客户的信用政策越宽松,即应收账款金额越多,信用期限越长;进一步研究发现,在与主要客户地理位置相似度较低的企业、处于竞争性行业的企业以及营商环境较好的地区,上述两者之间的正相关关系有所增强。最后,本文发现,在与大客户构建合作型客户关系时,企业向这些大客户提供的应收账款越多,企业的业绩越好。     

Price and quality decisions in a vertically-differentiated supply chain with an “Online-to-Store” channel

Because of the prevalence of “Online-to-Store (OS)” channel, customers can purchase differentiated products online and pick up in-store. We develop a Stackelberg game-theoretic model to study the impact of an OS channel on quality levels, demands, prices, and profits of a manufacturer and a retailer in a supply chain. We assume that the retailer acts as a Stackelberg leader, and the manufacturer acts as a Stackelberg follower. The manufacturer produces and sells two products with vertically-differentiated quality levels to the retailer who in turn sells the products to customers through a Store channel, an Online channel, or an OS channel. The retailer incurs a handing cost if the OS channel is available, and consumers bear a shipping cost and a transaction cost when the products are purchased from the Online and Store channels, respectively. We find that the manufacturer should reduce both products’ quality levels and wholesale prices, whereas the retailer can increase the selling prices for a relatively small shipping cost and a not too small handling cost. When the products are available both online and in-store, however, the quality levels, wholesale prices and selling prices might increase for a small shipping cost and a not too small handling cost. Compared to the case in which both products are available online only with the OS channel, adding the Store channel is always beneficial for both parties. The intuition behind these results hinges on the trade-off between the handling cost and the increased market demand for the retailer. Moreover, the quality levels, the wholesale prices of both products, and the selling price of the low-quality product would decrease, while the selling price of the high-quality product increases for a sufficiently low transaction cost and a not too small shipping cost.     

Multiple equilibria in the Aghion–Howitt model

We show that the simple Aghion–Howitt model exhibits oscillatory indeterminacy in the process of creative destruction as firms undertaking new research do not internalize their effect on existing firms. A simple calibration shows that indeterminacy occurs for quite plausible parametrizations of the share of the intermediate good.     

海关支持综合保税区高水平开放高质量发展研究——以江苏省综合保税区为例

2019年1月12日,国务院印发了《关于促进综合保税区高水平开放高质量发展的若干意见》(国发〔2019〕3号,以下简称《若干意见》),推出21项政策措施加快推进制度创新、促进综合保税区(以下简称“综保区”)升级发展。文件出台后,各地综保区围绕“五大中心”的建设目标,在海关及其他相关职能部门的支持下,加强政策宣传,推动改革创新,强化考核评价,努力推动各项政策落地。为了更好地推进综保区高水平开放高质量发展,课题组对江苏省综保区发展情况开展全方位调研,并且以江苏省综保区为例,对当前制约综保区发展的原因,特别是影响《若干意见》实施效果的原因进行了深入分析,按照制度型开放的要求,从管理机制、发展目标、监管模式等角度提出合理建议,探索新时期海关支持综保区高水平开放高质量发展的路径。     

违反合作原则所产生的幽默效果

幽默在我们日常生活中会起到调节气氛和拉近关系的作用。本文以格莱斯的合作原则为理论支撑,对情景喜剧《老友记》中的幽默效果进行分析,旨在讨论《老友记》的作者是如何通过违反合作原则的方式来创作言语幽默的,尤其是对量的准则和质的准则的违反。     

REGULATION STRATEGIES FOR THE PROVISION OF PATERNALISTIC GOODS

In this study, we analyze the regulation of markets for the provision of services whose costs are subsidized for paternalistic reasons. We model the choice of a benevolent regulator who wants to maximize consumer welfare in a setting where quality cannot be verified and the good provided is fully subsidized. The choice is thus made between two types of providers (profit maximizers and altruistic providers) and two frameworks (monopoly franchise and quality competition). Our analysis shows that in this environment the performance of mixed markets is always dominated by pure forms. Moreover, although making efficient providers compete for the market minimizes cost, the choice of quality competition with altruistic providers may be preferable from a welfare point of view whenever service quality is relevant and the productivity differential is not substantial.     

Quality in competitive fresh produce supply chains with application to farmers' markets

Fresh produce supply chains have special characteristics, notably, that the quality of the product (fruit or vegetable) deteriorates continuously over time, even under ideal conditions. In this paper, we begin with explicit formulae for fresh produce quality deterioration based on chemistry and temperature and provide a path-based framework. We then focus on farmers' markets, the popularity of which has been growing due to consumers' greater awareness of and interest in product quality and emphasis on health. Farmers' markets, as examples of direct to consumer channels and shorter supply chains, are studied in the framework of game theory in both uncapacitated and capacitated versions. A case study of apples in Massachusetts, under various scenarios, including production disruptions, provides quantitative evidence of the applicability of our supply chain network approach.     

外资影响我国出口产品质量的差异性研究:从一个地区市场化程度的视角

我国正在经历从出口成本优势向质量优势转型的重要时期。外资对我国出口产品质量的影响及其差异性成为政府和学界关注的问题。本文从市场化水平、政府与市场的关系以及知识产权保护等三个方面检验了制度因素对外资质量溢出的影响。回归结果表明:(1)市场化程度低确实抑制FDI质量溢出;(2)政府干预对外资质量溢出效应产生了负面影响。在低市场化程度或者高政府干预样本组中,FDI质量溢出效应不显著;(3)知识产权保护对FDI质量溢出的影响程度非常有限。本文的结论为政策制定者提供了决策参考依据。简政放权、降低企业面临的行政成本是促进我国本土企业改善其出口产品质量的重要抓手。     

论广式糖浆皮月饼生产工艺质量控制

糖浆皮月饼因具有品种繁多、色泽鲜明、可塑性强等特点,受到市场认可.本文阐述了糖浆皮月饼在生产中常见的问题及产生这些问题的影响因素.提出只有加强在糖浆皮月饼生产工艺过程中的质量控制,才能保证糖浆皮月饼的质量.