中外商业银行在零售业务领域的竞争力分析

本文首先分析了外资银行在中国的发展进程,接下来从网点、产品、客户服务等方面对全面开放后中外商业银行在零售业务领域的竞争力进行了对比分析,揭示了我国商业银行在发展零售业务中的短板所在,最后结合我国金融业发展的实际情况,从明确零售业务发展定位、加强零售业务产品创新、全面提升个人金融业务服务层次等方面提出了我国商业银行应对当前外资银行巨大竞争压力的几点对策。     

LGB-BAG模型在P2P网贷借款者信用风险评估中的应用

立足于P2P平台,利用P2P平台个人借款人的信息建立了一套系统的信用风险评估指标体系来甄别可能违约的借款人。本文基于LightGBM（一种基于决策树的Boosting模型）和Bagging而提出一种新的LGB-BAG模型,有效结合了Boosting和Bagging的优势。结果表明,在N增大到一定程度的时候,LGB-BAG的F1均值（预测效果）要高于LightGBM和随机森林;并且LGB-BAG的F1方差也要小于其余两种模型。LGB-BAG的F1均值最高可达到0.71175,且LGB-BAG模型能够显著提高信用风险预测效率。     

A conceptual model to imply a negative innovation assessment framework on consumer behaviors through the electronic business platforms

Online retail platforms significantly impact consumers' purchasing decisions. Satisfaction, purchase intent, and repeat online shopping drive the platform's purchasing decisions. In contrast, individuals do not purchase products due to dissatisfaction and lack of purchasing intent. It will cause hesitation and spread negative feedback to influence online consumer behaviors. This research proposes a conceptual model incorporating the Status Quo Bias (SQB) and the Negative Online Purchase Decision-Making Process (NOPDMP) to suggest a new framework for evaluating the maintained consumer behavior of online shopping platforms. The questionnaires following the proposed conceptual model were collected from the sample data from participants of 384 experienced respondents using online shopping platforms. Data were analyzed for the causal relationship using Structural Equation Model. The implications of the assessment framework that incorporates the influence of negative factors can weigh the decision to purchase products and improve and reduce shopping cart abandonment on e-commerce platforms. This framework can also describe instances of negative perspectives regarding incentive alignments with actual behaviors.     

我国典型物流公共信息平台商业模式的比较研究

文章从六个角度对我国四个典型物流公共信息平台的商业模式进行了比较研究,总结了不同类型平台的商业模式。研究表明,平台类型是其选择商业模式的基础,只有那些与平台自身类型相适应的商业模式才能保证平台的可持续发展。最后归纳出平台发展的几点建议,即以中小企业为主、采取灵活的价格撮合机制、确立政府协会企业联合运营模式、完善隐私保护和信用机制、提供差异化的服务以及利用云计算进行流程整合是平台的生存之道。     

The state,small shops and hypermarkets: A public policy for retail,France, 1945–1973

Abstract

This article examines contemporary French retail history, studying both transformations in retail structures and evolutions in government retail policies from 1945 to 1973. It notably questions the existence of a defined public policy for the retail sector. Based on extensive archival research, it is designed to offer an overview of the topic in order to familiarise international scholars with French retail history, while stimulating discussion and providing case material to enable comparisons with other national cases.     

The mobile shopping revolution: Redefining the consumer decision process

The use of mobile devices by consumers and the accompanying response by retailers is rapidly revolutionizing the retail environment. In the past, retailers have focused primarily on the outcome (to purchase or not to purchase) of the consumer decision process, but now mobile technologies give retailers the opportunity to more actively influence the entire consumer decision-making processes. The increasing use of mobile devices by consumers makes shopping a continuous rather than discrete activity that requires retailers to engage with their customers at critical touch points of the decision process in order to provide a more customer-centric experience. This change in focus from the decision outcome to the decision process signifies an important paradigm shift for the retailing industry. After an extensive review of the literature, we identify four pillars that form the foundation for the mobile shopping revolution and represent the essential ways and means through which retailers can engage with consumers during the decision process. We also discuss the different areas in which the pillars can enable retailers to achieve a sustainable competitive advantage in the mobile shopping era.     

零售银行客户关系管理系统研究

客户关系管理是现代管理科学与先进信息技术结合的产物,国内商业银行在客户关系管理的应用方面起步较晚,目前处于尝试和探索的阶段。本文主要采用文献研究、实证分析等研究方法,综合运用金融学、管理学、经济学的理论,多层面、多角度地分析商业银行零售客户关系管理的研究现状和体系构建,设计并实现了中信银行武汉分行零售CRM系统。     

Joint Optimization of Product Price, Display Orientation and Shelf-Space Allocation in Retail Category Management

We develop a model that jointly optimizes a retailer's decisions for product prices, display facing areas, display orientations and shelf-space locations in a product category. Unlike the existing shelf-space allocation models that typically consider only the width of display shelves, our model considers both the width and height of each shelf, allowing products to be stacked. Furthermore, as demand is influenced by each product's two-dimensional facing area, we consider multiple product orientations that capture three-dimensional product packaging characteristics. That enables our model to not only treat shelf locations as decision variables, but also retailers’ stacking patterns in terms of product display areas and multiple display orientations. Further, unlike the existing studies which consider a retailer's shelf-space allocation decisions independent of its product pricing decisions, our model allows joint decisions on both and captures cross-product interactions in demand through prices. We show how a branch-and-bound based MINLP algorithm can be used to implement our optimization model in a fast and practical way.     

Understanding platform competition through simulation: a research outline

ABSTRACT

Platform competition shapes and is shaped by a constantly changing socioeconomic context. Three trends provide evidence for this: (i) the number of firm level relevant factors for platform success is steadily increasing, (ii) contemporary cases of platform competition take less time to unfold, and (iii) industries converge. These trends suggest that there is a change: in the time required for relevant factors to influence platform competition, and in the trade-offs managers face when they take actions in platform development and competition, to influence the market outcome of such processes. Current frameworks in the literature do not account explicitly for such timing issues. The use of modelling and simulation, along empirical cases, is a way to incorporate timing and strategic action delays in platform competition research. We explore the multi-level research agenda this opens up and develop nine research questions for platform competition research.