基于六西格玛管理法的我国银行流程再造研究

基于六西格玛管理法的银行流程再造(PRSS),是以银行业务流程为切入点,引入六西格玛管理法的思想、步骤、目标、技术方法来规范、量化银行流程再造,并以其作为理论指导路径和实施框架,从而不断提高顾客满意度与绩效,使银行获得持续的动态竞争优势。它是一项复杂而持久的系统工程,需要对整个银行体系传统的经营理念和经营模式进行全面而深刻的变革。     

Big Six auditors and audit quality: The Korean evidence

This study investigates the association between discretionary accruals and Big Six and non-Big Six auditors, and the direction of auditor change. We hypothesize that there is no significant difference in discretionary accruals between Big Six and non-Big Six clients when there is low incentive for auditors to provide high-quality audits, as in Korea.Upon examination of the discretionary accruals of firms listed on the Korean Stock Exchange from 1994 to 1998, we find there is no significant difference between the discretionary accruals of firms with Big Six and non-Big Six auditors. This holds true for firms that switch from non-Big Six to Big Six auditors and vice versa. These resources imply that there may be no difference in audit quality between Big Six and non-Big Six auditors in Korea. This is consistent with other studies in Korea, while inconsistent with the findings of previous studies on audit quality in other countries.     

Applied Product Capability Analysis Chart in Measure Step of Six Sigma

This paper will apply product capability analysis chart PCAC in Measure step of Six Sigma. Because the test model is sampling, sampling error must be consider. Thus minimum value will be used to evaluate process capability. Besides the paper used minimum value to evaluate process capability, we also applied the concept of Six Sigma in PCAC and construct PCAC of Six Sigma standard. Finally, PCAC of Six Sigma standard will apply in Six Sigma project of Offset Ratchet Wrenches which manufactured by Y company.     

Six Sigma and information systems project management: A revised theoretical model

Previous information systems (IS) research has significantly improved the success rate of IS projects, but the result is still far from satisfying. The effort to advance IS project management theories continues. One notable effort is Ravichandran and Rai (2000). Based on quality management principles, they developed a model (the R&R model) describing a qualityoriented organizational system that leads to software development quality performance. This study analyzed Six Sigma to propose major revisions to the R&R model. Six Sigma is a recent approach to quality management with proven effectiveness. The analysis of Six Sigma suggested that several constructs in the R&R model need to be respecified, leading to the definition of a new quality‐oriented organizational system. More importantly, the revised model posits that the new organizational system leads to IS project success that can be measured by organizational performance improvement. This study contributes to the literature and provides practical guidance to IS project managers.     

从现代管理理论发展看6 Sigma

本文通过对几种应用较为广泛的现代管理理论，如有关物流、成本管理的MRPn、ERP、Lean(精益生产)，及质量管理的QC、TQC、TOM、ISO9000进行回顾和比较。论述了这几种优越性及其理论存在的欠缺和不足。在此基础上，阐述了6Sigma理论的产生，对现代管理理论发展的贡献，及企业实施6 Siggma应具备的条件。     

六朝邻里关系研究

六朝邻里关系中鼓励进取、促人向善的社会价值观普遍左右着人们的思维。乡邻重视社会舆论对士人的评价,才学之士受到尊重,有的人因此进入政坛。邻里对贪财之人都很鄙夷,有才而无德的人受到乡邻的轻视。因倡导以孝治天下,有孝行的人受到邻里和官府的广泛关注。邻里之间以和睦相处为主流,体现为邻里之间相互帮扶,共渡难关。在社会动荡不安的情况下,邻里中有号召力的人,能够率领乡邻抗敌自卫。官府也为强化邻里关系起了重要的作用。邻里之间的不和谐表现为欺压良善、相互仇杀等。     

论卓越经营模式与6西格玛的互补、兼容和整合

本文基于对质量管理发展历史的回顾，分析了卓越经营模式和6西格玛这两个当代质量管理前沿理论的内涵和特点，论述了二者之间的互补和兼容关系，提出了企业如何进行整合推进的策略建议。     

金融企业的服务品牌内化研究

服务品牌内化研究是当前服务品牌研究领域的热门话题。金融企业通过构建基于机制设计下的服务品牌内化模型,能够有效地确定目标市场,进行品牌定位,实现品牌承诺和价值主张,激发员工参与行为,培养客户的忠诚度,实现获利战略目标。论文在研究前人成果的基础上,创新性的提出了"三维客户价值体验公式"、服务品牌构建路径、服务品牌内化"六力"假设模型、基于机制设计理论的服务品牌内化模型,为下一步的品牌内化研究提供了初步的理论模型,并对中国金融企业,以及其他企业服务品牌建设有着较高的实践意义。     

中部六省生态现代化水平评价研究

随着经济的发展,资源的约束越来越突出,在这种情况下,为了保证经济＂又好又快＂的发展,我国经济结构面临转型,即从过去那种＂高投入、高能耗、高污染、低产出＂的模式向＂低投入、低能耗、低污染、高产出＂转变。中部地区作为国家重要的能源产出地区,资源消耗和环境污染问题在全国来说显得更加突出,在这种情况下,国家在中部的改革试验区提出＂两型＂社会建设目标,是一种具有全局意义的战略考虑,也是我国实施生态现代化的路径选择之一。本文构建了生态现代化发展的评价指标体系,并以中部六省2008年统计数据进行了实证分析,结果显示湖南生态现代化水平有快速提高的趋势,也说明湖南＂两型＂社会建设初有成效。而其中,社会生态现代化较低表明,湖南仍需加大民生建设,让民众切实分享现代化的益处。最后本文在对实证结果分析的基础上提出了湖南省生态现代化发展的建议与对策。     

福建农村六合彩参与度及影响因素分析——来自安溪县的实证研究

以福建安溪县为典型案例,采用等比例类型抽样法和半结构访谈法,对安溪县六合彩现状进行调研,通过对安溪县六合彩参与度分析,农村居民参与六合彩经济行为影响因素的实证研究,并结合新形势下六合彩出现的变化及新特点,为政府合理地解决农村六合彩问题提供决策参考。