Cultural vs. operational market orientation and objective vs. subjective performance: Perspective of production and operations

The relationship between market orientation and organizational performance has been the focus of many studies for the last few years. The conclusions reported are very diverse and even contradictory. This ambiguity is reinforced to some extent by the high degree of methodological heterogeneity in the definition and measure of market orientation and organizational performance and the empirical formalization of the relationship between both concepts. This study tackles this question by comparing different methodological approaches. Three key aspects are considered: (1) cultural and operational approaches for measuring market orientation; (2) objective and subjective measures of performance; and (3) the source of information in the organization, specifically the perspective of production and operations. The results obtained from a sample of Spanish industrial firms show a stronger positive relationship for operational market orientation and subjective performance. Moreover, the adoption of ‘operational recipes’ of market orientation by the production and operations function seems to improve organizational performance regardless of the existence of any cultural support for market orientation.     

Theoretical foundations of equity based foreign market entry decisions: A review of the literature and recommendations for future research

This paper reviews the theoretical foundations of the equity based foreign market entry (FME) decisions literature. We analyse 1055 academic FME papers published over four decades (1970–2013). We identify and analyse the theories that informed and guided FME research over time. Our review indicates that scholars have recently started to challenge some of the core assumptions of established theories, draw on and integrate insights from multiple theoretical perspectives which, in turn, generated a multiplicity of approaches for studying FME decisions and their performance outcomes. The paper discusses the explanatory power of the different theories, assesses the relevance of the different theoretical perspectives to our understanding of current FME phenomena and recommends directions for further research.     

Why Do Prices Remain Stable in the Bubble and Bust Period?

In spite of a large swing in real output growth in the bubble and bust period, aggregate prices remained relatively stable in Japan. Empirical results show that such price rigidity can be explained by the customer market model combined with financial constraints. The degree of financial constraints that firms face in the bubble and bust period fluctuates significantly, and the impact of financial positions on firms’ prices is counter-cyclical. In booms, liquidity-abundant firms invest in market share by keeping prices down, while in a recession financially constrained firms charge a high price to locked-in customers who remain loyal. Such counter-cyclicality is clearly observed in the pricing behavior of large firms that produce differentiated goods. In contrast, small firms whose product brand is not well established in the market cannot lock in customers, and hence financial constraints do not affect their pricing decisions.     

网络产业的市场结构重组、民营化与网络瓶颈

在传统体制下,电信、电力、铁路运输、管道燃气、自来水等网络产业基本上是由国有企业垄断经营的。因此,以促进竞争为导向的市场结构重组与民营化是这些网络产业改革的两大主题。但网络产业的改革必然凸现网络瓶颈,这要求政府制定与实施有效的接入管制政策。     

Tourism Market Recovery in the Maldives After the 2004 Indian Ocean Tsunami

SUMMARY

This paper will use a range of tourism data and a case study to examine the rates of recovery of ten source markets for the Maldives in the wake of the 2004 Indian Ocean tsunami. The market response and recovery rates for these ten markets varied significantly and the reasons for this will be explored. It is evident that a 'one size fits all' marketing strategy will not in itself be sufficient to achieve acceptable rates of recovery following a disaster. The strategies, opportunities and rates of market recovery experienced in the Maldives will provide useful insights for the marketing and monitoring of other destinations that have experienced a crisis or disaster.     

Far East Asia tourist market segmentation by push attributes

The purpose of this study is to segment the Far East Asia tourist market by using push attributes and to delineate related implications. Literature regarding these related studies and market segmentation processes was reviewed. This study utilized push attribute data collected from those people who would most likely travel to the Far East Asia in the early part of the twenty‐first century. A factor‐cluster approach was employed to find and explore the market characteristics. Seven factors and six clusters were extracted from the data analyses. Cluster scores were significantly different by destination, by country of origin, and by themselves. Clusters have unique characteristics in terms of push attributes. Thus, there is a need to cater each cluster by considering the market preferences separately. Further research is recommended to further the understanding of the Far East Asian tourist market.     

Self-identification of ecotourists

Although ecotourism has frequently been examined in the literature, a consensus has not yet been reached globally as to what constitutes ecotourism. This paper suggests an alternative to the continuing debates among tourism researchers regarding their own views on what ecotourism should be and on who ecotourists are. Instead, this paper contends that tourists’ own self-interpretations of ecotourism and self-identification of ecotourists may be a more meaningful and practical way forward. This study examines the ecotourism market for West Virginia by applying this self-identification approach. The results indicate that 39.4% of respondents knew about the term “ecotourism”, and that 22.2% or 12.0 million of the state's visitors in 2008 were ecotourists. By comparison to non-ecotourists, these self-identified ecotourists were found to be more environmentally concerned and responsible, more dedicated to nature, more supportive of tourism accreditation programs, and more likely to patronize businesses with good environmental practices, even at a higher cost. This has significant implications for sustainable tourism development in the state as these findings can help to convince tourism operators who may see the potential benefits through being involved in a certification program proposed by West Virginia Department of Protection. Research limitations and future research needs are discussed.     

Delivering the Right Tourist Service to the Right People–A Comparison of Segmentation Approaches

ABSTRACT

Market segmentation has developed to become a generally accepted and widely applied concept in strategic marketing. However, the gap between academic research aiming at increased sophistication of the methodology and managerial use has steadily increased. This paper takes the perspective of a destination manager and compares two segmentation approaches. One typically used in destination management (a priorigeographical segmentation) and another one that is common in academic literature (a posterioribehavioural segmentation). The comparison emphasizes managerial usefulness (implying maximization of match between the tourists' vacation needs and the des-tinations' offer) and is illustrated with an empirical guest survey data set for Austria.     

Profiling Japanese Tourists Visiting Night Markets in Taiwan

Abstract

Night markets have become the most popular tourism attraction for international tourists in Taiwan since 2003. They offer tourists a chance to experience new things and visit different environments when visiting the island. Japan has long been the leading generator of international tourism for Taiwan in terms of numbers and expenditures. Thus, the objective of this research is to profile Japanese tourists based on their novelty-seeking motives in visiting night markets. The 320 Japanese tourists are segmented into three groups: conservative tourists, moderate novelty-seekers and well-planned explorers. Based on the results, implications and recommendations are provided to the tourism authorities, and future research possibilities are also noted.     

U.K. Conference Venues

ABSTRACT

The following paper investigates the supply and demand for conference venues in the United Kingdom (U.K.) over the past 40 years. The main data relates to trends in the type of venue facilities provided in the U.K. and how the varying market sectors use these. It is suggested that the patterns of venue development have often been in response to perceived opportunity for business rather than actual demand. The concern is raised that current business levels cannot support the growing supply of venues and that continued new developments may not be the most appropriate method of approaching the situation.