基于SOA的烟草商业信息系统整合研究及应用

为了解决烟草行业中普遍存在的信息孤岛问题,充分发挥已有信息系统的作用,本文以烟草商业对标管理工作为切入点,采用SOA技术构建烟草商业对标系统。经实验表明,所提方案是切实、可行、可靠的,为烟草行业的信息系统集成提供了成功的案例,具有一定的现实意义。     

Web2.0对网络信息生态系统的影响

根据Web2.0的应用和特征,分析了其对网络信息生态系统(NIES,Net-work Information Ecosystem)的影响,指出Web2.0既促进了NIES的演化,又加剧了NIES的失衡。     

Web呼叫中心解决方案

本文阐述了Web呼叫中心的特点、功能、建立Web呼叫中心的三种方式、解决方案、应用。     

The UK technology foresight programme: An assessment of expert estimates

Since the early 1990s, ‘Technology Foresight’ exercises with special emphasis on the use of Delphi surveys have played an important role in science and technology (S + T) policy across Europe in an effort to focus resource allocation. Yet, none of the estimates made in the European Delphi surveys have been formally assessed in retrospect, while this process has been incorporated into the Japanese surveys since 1996. Taking the UK Technology Foresight Programme, this research sets out to assess the estimates of three of the fifteen panel Delphi surveys. Whilst on average 2/3 of Delphi statements were predicted to be realised by 2004, it will be shown that only a fraction of these statements had been realised by 2006. Based on the evidence collected from the published panel reports, the ‘Hindsight on Foresight’ survey conducted by OST in 1995 and interviews with panel members, it will be argued that the overwhelming majority of estimates were overly optimistic. While optimism and strategic gaming of experts is the most convincing explanation for these results, process factors were also explored, including the quality of expert panels used, the Delphi statements and the respondents of the Delphi questionnaire. It is argued that at least the issue of short-range optimism and strategic gaming of experts should be addressed in future Delphi exercises, as decision makers relying on expert advice cannot deal with this issue alone.     

基于Web GIS的旅游地旅游信息系统设计

本文分析了Web GIS的理论基础及实现方法。结合旅游地需要,基于面向对象的分析设计思想,通过UML进行了系统需求分析,设计了该系统的总体设计框架和具体功能模块,选用SuperMap IS.NET进行了系统的实现。从GIS系统的角度,设计旅游信息系统,为旅游地旅游信息系统的建立提供了优化选择。     

新媒体时期下以网站为阅读平台的少儿图书馆服务创新

新媒体时期的电子资源逐步成为主流的媒体资源,电子阅读也逐步成为读者的主流的阅读方式。和传统的少年儿童图书馆相比,新媒体时期的少年儿童图书馆,其管理模式,服务内容都有很大的变化。本文即是对新媒体时期以网站为阅读平台的少儿图书馆服务创新的研究。     

Groups Formation and Operations in the Web 2.0 Environment and Social Networks

The Internet and the Web are evolving to a platform for collaboration, sharing, innovation and user-created content—the so-called Web 2.0 environment. This environment includes social and business networks, and it is influencing what people do on the Web and intranets, individually and in groups. This paper describes the Web 2.0 environment, its tools, applications, characteristics. It also describes various types of online groups, especially social networks, and how they operate in the Web 2.0 environment. Of special interest is the way organization members communicate and collaborate mainly via wikis and blogs. In addition, the paper includes a proposed triad relational model (Technology–People–Community) of social/work life on the Internet. Particularly, social/work groups are becoming sustainable because of the incentives for participants to connect and network with other users. A discussion of group dynamics that is based on the human needs for trust, support, and sharing, regardless if the setting is a physical or virtual one, follows. Finally, future research directions are outlined.     

A survey on pickup and delivery problems

This paper is the first part of a comprehensive survey on pickup and delivery problems. Basically, two problem classes can be distinguished. The first class, discussed in this paper, deals with the transportation of goods from the depot to linehaul customers and from backhaul customers to the depot. This class is denoted as Vehicle Routing Problems with Backhauls (VRPB). Four subtypes can be considered, namely the Vehicle Routing Problem with Clustered Backhauls (VRPCB – all linehauls before backhauls), the Vehicle Routing Problem with Mixed linehauls and Backhauls (VRPMB – any sequence of linehauls and backhauls permitted), the Vehicle Routing Problem with Divisible Delivery and Pickup (VRPDDP – customers demanding delivery and pickup service can be visited twice), and the Vehicle Routing Problem with Simultaneous Delivery and Pickup (VRPSDP – customers demanding both services have to be visited exactly once). The second class, dealt with in the second part of this survey, refers to all those problems where goods are transported between pickup and delivery locations. These are the Pickup and Delivery Vehicle Routing Problem (PDVRP – unpaired pickup and delivery points), the classical Pickup and Delivery Problem (PDP – paired pickup and delivery points), and the Dial-A-Ride Problem (DARP – passenger transportation between paired pickup and delivery points and user inconvenience taken into consideration). Single as well as multi vehicle versions of the mathematical problem formulations are given for all four VRPB types, the corresponding exact, heuristic, and metaheuristic solution methods are discussed.      

Introducing E-MARKPLAN: A practical methodology to plan e-marketing activities

Although e-marketing is highly prevalent, no template currently exists for managers who wish to use the Internet/Web and related information technologies to market their products and services. This paper provides managers with a comprehensive, actionable, and practical methodology (E-MARKPLAN) to plan, enact, and analyze e-marketing activities. Five case studies are used to illustrate the diversity of e-marketing actions. E-MARKPLAN consists of five parts: goals, actors (i.e., those who take e-marketing actions), spaces (i.e., theaters of engagement), actions, and outcomes. The E-MARKPLAN methodology is versatile, and is not limited to companies which have e-commerce operations.     

基于Web的建设项目采购管理模式的研究

由于传统的建设项目采购管理模式具有运作过程复杂、人为因素较多、信息滞后、采购的效率与效益较低等弊端，严重影响采购的效率与效益。我们结合现代采购管理理念，提出了基于Web（网页）的建设项目采购管理模式，此模式具有降低采购成本、提高采购效率、增强企业的竞争力等优势。因此对基于Web的建设项目采购管理模式下的运作流程、管理控制和采购管理人员的职责进行研究具有十分重要的意义。