基于Hotelling模型的医药零售业选址策略研究

应用Hotelling模型解释医药零售企业选址问题,将商誉变量引入Hotelling模型来分析两家医药零售企业在同一线性市场的选址竞争策略。模型分析表明,当两家药店商誉相同时,同时进入线性市场的两家药店将选址于线性市场的两端;当两家药店商誉不同时,商誉较高一方将选址与线性市场的中央,而商誉较低一方则将选址于线性市场的两端。     

零售业长期关系导向与信任和承诺的关系研究

在竞争日益激烈的零售业,与供应商保持长期合作关系对零售商保持竞争优势越来越重要.本研究探讨了信任和关系承诺对长期关系导向的影响.研究的数据主要来自上海和江苏的电子产品零售商,共获得118份有效问卷,进行结构方程模型分析.实证结果表明信任变量中的可靠性会正向影响关系承诺,关系承诺变量中的行为的承诺和情感的承诺会正向影响长期关系导向.最后,本研究根据理论框架和研究结果提出相关建议和未来研究方向.     

绿色服装消费心理与行为的调查分析

采用问卷调查的方法调查中国绿色服装消费者的消费意识、消费心理、消费行为特点,通过调查发现绿色服装消费者已经成为不可忽略的新兴消费群体。绿色服装消费意识仍停留在注重“自身健康”的初级阶段,而“环保意识”较为淡漠;消费环境、消费方式以及产品的价格对消费者的绿色服装消费行为具有非常重要的作用。     

服装直播营销影响因素及对策研究

为了促进服装直播营销的持续性与突破性发展,采用问卷调查法和访谈法,对国内服装直播营销的发展现状进行调研.首先,在建立的4个假设基础上,进行了服装直播营销体验的问卷调查.然后,利用SPSS软件和描述性统计方法分析了服装直播过程、服装直播品质与消费者信任度、满意度之间的相关性以及服装直播营销的特点,并围绕服装直播营销的优势...     

零售企业在跨国经营活动中应注意的问题

本文认为,目前越来越多的零售企业走向国际化,进行跨国经营。跨国经营不存在一个普遍适用的模式,一切都要在实践中摸索。零售企业在跨国经营活动中要注意选择恰当的进入时机,确定本土化的经营模式,制定清晰的跨国经营战略,了解进入地区与母国在地理和文化上的差异,正确选择业态和营销渠道,重视东道国消费者的消费习惯和偏好,认识企业公共关系对跨国经营的作用,依靠服务提升竞争力,注意跨文化管理。文章指出,在赢利模式上,跨国零售企业应通过商品进销差价和降低供应链管理成本赢得利润;而在经营模式上,则强调系统性和集权性,以先进的信息系统和高效的物流配送系统为强有力的支撑,这是21世纪零售业的发展方向和跨国零售企业的核心竞争力。     

Fitting room or selling room? Millennial female consumers’ dressing room experiences

As retail experiences have become more important to the modern consumer, the store environment has taken on greater significance. The store environment is especially of great significance to the millennial consumer. These consumers tend to spend more time in the fashion retail store, while their expenditure on fashion items increases on a yearly basis. The dressing room must be seen as the clothing retailer's selling room – the place where the retail environment plays an immense role with regard to a consumer's cognitions, emotions and purchasing behaviour. The purpose of this study was to explore and describe young millennial clothing consumers' Functional, aesthetic, emotional and symbolic dressing room experiences. A qualitative research strategy was followed. Two unstructured interviews were held with 15 participants. Participants had to take photos of retailers' dressing rooms before the second interview. A photo‐elicitation technique was employed during the second interview. Findings revealed that participants had specific expectations with regard to the functionality and aesthetics of the dressing room, as well as with regard to the symbolic messages and the emotions that they expected to experience. If the dressing room did not meet their expectations they got disappointed, experienced negative emotions and thoughts and the need to leave the dressing room. The behavioural response of avoidance strongly came to the forth. Findings of this research point to the importance of the dressing room as part of the retail experience and have implications for consumer specialists and retailers.     

试论零售业的发展与创新

现代零售业与社会发展具有同步性,“流通革命”已经成为21世纪全球性的重大课题。自2005年起,我国进入了“后零售时代”,这是“做大”、“做强”本土零售业的难得良机。我们要汲取以前盲目“做大”的教训,正确处理企业规模问题,实行规模经营,提高经济效益。通过资本运营、转变经营方式、连锁经营等主要途径,实现零售业的扩张,加快打造具有信息化、电子化、自动化特征的现代零售业。     

Beyond adoption: sustaining online shopping

Online retailing has the potential to offer remote areas a wider marketplace for their retail products and also a concomitant increase in income. Drawing on secondary Internet-based research, this paper considers the fortunes and future of online retailing in a number of the remote British Overseas Territories. It will become apparent that Internet retailing is an important strategic option for retailers in such isolated locations, but greater attention needs to be paid to issues surrounding operations and logistics, payment systems and merchandising. It is also seen how, despite its apparent ‘placelessness’, the Internet and associated online selling cannot escape the realities of space and distance.     

Differential Impact of Web and Mobile Interactivity on E-Retailers' Performance

This study investigates the differential impact of machine and person interactivity on both Web and mobile interfaces on e-retailers' operational and financial performance. Based on data from 463 large e-retailers in the United States and Canada, interesting findings are obtained indicating that Web machine interactivity and mobile person interactivity have significantly positive impacts on e-retailers' operational performance, whereas Web person interactivity and mobile machine interactivity do not. Furthermore, machine interactivity on a Web interface (i.e., Web machine interactivity) has a stronger impact than machine interactivity on mobile interfaces (i.e., mobile machine interactivity), and person interactivity is more influential on mobile interfaces (i.e., mobile person interactivity) than on Web interfaces (i.e., Web person interactivity). E-retailers' operational performance is found to have a significantly positive impact on e-retailers' financial performance. Overall, this study provides in-depth insights into the differential roles of machine and person interactivity on Web and mobile interfaces in affecting e-retailers' performance. Implications for research and practice as well as suggestions for future research are discussed.