电子商务企业如何培养顾客忠诚度的思考

在网络时代,如何培养顾客忠诚度仍然是企业所要关注的重要问题。电子商务企业培养顾客忠诚要比传统企业困难得多,而建立和维持顾客忠诚度则是电子商务企业获得竞争优势的关键因素,电子商务企业要具体分析影响其顾客忠诚的原因,对症下药,采取相应的措施。     

Dynamic supernetworks for the integration of social networks and supply chains with electronic commerce: modeling and analysis of buyer–seller relationships with computations

In this paper, we develop a dynamic supernetwork framework for the modeling and analysis of supply chains with electronic commerce that also includes the role that relationships play. Manufacturers are assumed to produce a homogeneous product and to sell it either through physical or electronic links to retailers and/or directly to consumers through electronic links. Retailers, in turn, can sell the product through physical links to consumers. Increasing relationship levels in our framework are assumed to reduce transaction costs as well as risk and to have some additional value for both sellers and buyers. Establishing those relationship levels incurs some costs that have to be borne by the decision-makers in the supernetwork, which is multilevel in structure and consists of the supply chain and the social network. The decision-makers, who are located at distinct tiers in the supernetwork, try to optimize their objective functions and are faced with multiple criteria including relationship-related ones and weight them according to their preferences. We establish the optimality conditions for the manufacturers, retailers, and consumers, derive the equilibrium conditions, and provide the variational inequality formulation. We then present the projected dynamical system, which describes the disequilibrium dynamics of the product transactions, relationship levels, and prices on the supernetwork, and whose set of stationary points coincides with the set of solutions of the variational inequality problem. We also illustrate the dynamic supernetwork model through several numerical examples, for which the explicit equilibrium patterns are computed.     

中国流通行业信息化与电子商务发展问题与政策建议

流通行业在国民经济中的影响与作用已经受到越来越广泛的认同和重视 ,这个行业所面临的国际竞争压力也日趋显现和加剧。因而其信息化与电子商务发展对整个行业的现代化进程的影响更应受到重视。政府行业主管部门和流通行业的协同努力 ,对解决流通行业信息化和电子商务发展的瓶颈问题 ,促进这个领域的发展是极为重要和有意义的     

城市商业空间结构问题与优化探讨

城市空间结构研究一直都是城市地理学的主要研究领域 ,但其中的城市商业空间结构研究则发展缓慢。本文试探着阐述了城市商业空间优化的相关理论 ,包括商业空间优化的必要性与意义 ,接着描述了目前商业空间结构存在的普遍问题 ,并指出优化的四个主要目标 ,即视觉优先、经济优先、生态优先和社会优先 ,最后指出商业空间结构优化的主要方面和具体手段。     

电子商务企业配送中心选址评价指标体系及模糊综合评价

电子商务环境下的物流配送中心选址涉及到多方面的因素,是一项复杂的系统工程。在建立选址模型时,很难将选址中的所有影响因素考虑周全,即使把这些因素考虑全面,也很难量化形成模型中的约束条件。所以,在进行电子商务环境下的物流配送中心选址时,应咨询和参考各相关专家的意见和建议,进行定性的选择。因此,提出模糊综合评价法来确定电子商务环境下配送中心选址方法。     

上海社区商业的现状分析和发展对策研究

中国顺利加入世界贸易组织,上海的商业发展面临极大的挑战,同时也存在巨大的发展空间和机遇。上海商业要在10年前建成的“四街四城”市级商业中心的基础上,让未来5年上海商业发展、建设的重点将转移到社区商业,使上海的市级商业中心和社区商业共同构成上海国际化、现代化、时代化的商业主体。通过在上海社区商业进行实地调研的基础上对上海社区商业的进行分类,根据上海社区商业的现状,对今后上海社区商业的发展提出可操作性和可实现性的具体措施。     

电子商务面临的法律问题

随着Internet的日益普及,电子商务得到了迅速发展,并日益形成为一个具有巨大发展潜力的市场。然而,电子商务的兴起也给我们带来了许多始料未及的问题,比如电子信函的法律地位问题、电子合同的法律效力问题、电子商务中的知识产权保护问题等。     

The influence of consumer decision‐making styles on online apparel consumption by college students

Apparel purchases now constitute one of the fastest‐growing segments of e‐commerce. Thus, there are strong theoretical and managerial reasons to better understand consumer characteristics associated with buying apparel online. This paper investigates motivations for online apparel consumption using the Consumer Styles Inventory. Data from a sample of 357 US college students showed that quality consciousness, brand consciousness, fashion consciousness, hedonistic shopping, impulsiveness and brand loyalty were positively correlated with online apparel shopping. Price sensitivity was negatively correlated with online spending.     

电子商务对物流的影响

20世纪末期,在我国兴起了电子商务热潮,国内许多公司纷纷注册自己的电子商务公司,直到近几年电子商务热潮才逐渐冷静下来,人们才实实在在的把目光投向了物流。那么,怎样发展电子商务、怎样才能积极有效的处理好电子商务和物流的关系,已成为人们普遍关心的问题之一。     

我国农村现代化商贸流通体系的构建

构建我国农村现代化商贸流通体系是发展我国农村商贸业的战略举措,是建设社会主义新农村的路径之一。本文在分析我国农村商贸流通业发展中存在问题的基础上,提出了农村现代商业网点体系、农村现代物流体系和农村电子商务体系构建思路,以期为繁荣我国农村商贸,推进社会主义新农村建设提供参考。