中餐业的服务特征与服务营销策略探析

根据中餐业具有需求多样、服务质量难以把握、培养顾客忠诚困难、产品质量不稳定、受地域和文化影响大以及延伸产品非常重要等服务特征,应以服务的有形化和技巧化、可分化和关系化、规范化和差异化、可调化和效率化、准确化和特色化、标准化和个性化、本地化和连锁化、认同化和品牌化等构建中餐业服务营销体系.     

Dynamic interfeed substitution: implications for incorporating ethanol byproducts into feedlot rations

This study examines interfeed substitution with a focus on the relationship between distiller’s dried grain with solubles (DDGS) and traditional feed grains. The dynamic linear logit model is used for the empirical analysis of interfeed substitution. The estimation results reveal that an increase in livestock and poultry outputs reduces the relative shares of corn and soybean meal to DDGS. The estimated adjustment rate indicates that the demand for feed grains is responsive in the short run with about 37% of the long-run response. This study also finds that the demand for corn and soybean meal remains inelastic even in the long run, showing the possibilities that livestock and poultry producers face high feed costs in response to an increase in the prices of corn and soybean meal. The pressures on feed costs can be alleviated by the substitutable relationship between DDGS and corn, but the substitution of DDGS for corn has a potential to provide livestock and poultry with different nutritional contents.     

外卖餐盒逆向物流回收模式研究

随着"互联网+"外卖平台的盛行,外卖餐盒数量大、回收难问题日益凸显。本文分析了"互联网+"逆向物流的趋势,基于外卖餐盒回收现状及存在的问题,提出了几种不同外卖餐盒的回收模式。     

关于烹饪技术与膳食合理配置的相关探究

随着人们生活水平的提高,对食物的要求也越来越高,因此餐饮业也越来越注重对菜肴的科学把握,从而达到膳食合理配置的目的。本文分析了烹饪材料及烹饪方式对膳食的影响,提出了膳食合理配置的相关建议,以为相关餐饮人员提供参考。     

农村群体性聚餐帮办厨师监管问题探析

农村群体性聚餐是诱发群体性食品安全事故的最大隐患,农村地区是食品安全监管的薄弱环节,其存在的食品安全问题值得重视.在农村聚餐群体性聚餐中,帮办厨师是影响农村群体性聚餐安全的关键一环.本文以农村群体性聚餐帮办厨师为研究对象,分析帮办厨师实际操作中存在的问题,并针对问题原因提出针对性的对策,以期能改变农村群体性聚餐食品安全...     

基于茶文化资源库建设背景下茶膳系列菜品的开发研究

建设茶文化资源库,有助于深入挖掘茶文化背后的传统文化精神,且对茶膳系列菜品的开发有综合促进的作用.基于此,本文主要分析茶文化资源库建设背景下茶膳系列菜品开发与研究的价值,通过多维度茶膳系列菜品开发,带动茶文化系列的全域旅游资源开发与拓展,形成区域性发展特色,助推旅游业的整体升级.     

Estimation of traffic density from drone-based delivery in very low level urban airspace

Driven by rising consumer demand, interest is growing in the application of autonomous unmanned aerial vehicles (drones) for the last-mile delivery of small express packages and fast-food meals in cities. To be realised, this would require the Very Low Level (VLL) urban airspace to be able to cope with high traffic densities of commercial delivery drones. The potential benefits of such novel drone-based applications are a reduction of traffic congestion in cities, lower greenhouse gas emissions and more efficient transportation operations. To help realise this concept, programs such as U-Space, the unmanned traffic management system for Europe, are developing important services such as deconfliction management and dynamic capacity management. However, for several of these services, design choices will depend on how, and how extensive they will be used. It therefore becomes important to estimate how many delivery drones would operate in a typical city. This paper aims to provide an estimate by establishing a framework to determine the traffic demand for express drone-based package delivery of five European countries. In addition, a detailed case-study is presented for determining traffic density of express package drone delivery for Paris metropolitan area in order to assess the feasibility from a user's perspective. The paper also discusses the potential of fast-food meal delivery drones compared to traditional delivery modes for Paris. Results suggest that hourly traffic densities culminating from express package and fast-food meal delivery drones will exceed today's global commercial aircraft traffic of 10,000 per day by more than six-fold for just one potential metropolitan city.     

Application of Telemarketing in University Foodservices

Abstract

One of the downsides of university foodservice operations is that non-mandated students are less likely to participate in the meal plan program. This paper discusses the development and use of telemarketing as a means of increasing student participation in non-mandated meal plans. Three goals were established for the telemarketing program: Increase revenues; define student participation factors; and generate goodwill. An analysis of revenues and costs attributed to the program showed that telemarketing was an effective means of increasing sales and generating profits.     

Predicting congregate meal program participation: Applying the extended theory of planned behavior

Authorized under Title III-C of Older Americans Act, congregate meal programs provides individuals 60 years of age and older nutritious meals in senior centers. Declining participation in recent years underscores the need to understand factors that affects participation. This study applies the Theory of Planned Behavior (TPB) to explain the intention of community-dwelling older adults to participate in congregate meal programs. One additional variable, past behavior, was added to increase the prediction power of participation intention. A total of 238 participant surveys were collected and analyzed. Seven hypotheses were tested using structural equation modeling. The data fits the TPB model well. All predictor variables (attitude, subjective norm, perceived behavior control and past behavior) had a significant positive effect on participation intention. Perceived behavior control (PBC) had the greatest prediction power on intention. Based on the research findings suggestions were made to increase congregate meal program participation.     

Congregate meal sites participants: Can they manage their diets?

Many individuals attending congregate meal sites have chronic conditions that can be impacted by their diet. This study found that congregate meal site participants visit meal sites primarily for social purposes but consume meals while they satisfy their social agenda. Also, individuals that suffer from diabetes, cancer, and heart disease were not aware of what foods were beneficial in prevention and/or maintenance. Specifically, individuals with diabetes, cancer, and heart disease were not able to determine any better than those without those conditions which food types were recommended by nutrition experts, nor which food types were more beneficial in the maintenance or prevention of their conditions.