Don't ignore the floor: Exploring multisensory atmospheric congruence between music and flooring in a retail environment

In retail environments, consumers commonly evaluate products while standing on some type of flooring and concurrently being exposed to music; however, no study has examined the interaction of these two atmospheric cues. To bridge this gap, this research examines whether retailers can benefit from creating multisensory atmospheric congruent rather than incongruent retail environments of flooring and music. The results of an experiment in a real retail store reveal positive effects of multisensory congruent retail environments (e.g., soft music combined with soft flooring) on product evaluations. This study provides a new process explanation with consumers’ purchase‐related self‐confidence mediating these effects. Specifically, consumers in congruent rather than incongruent retail environments experience more purchase‐related self‐confidence, which in turn leads to more favorable product evaluations. Furthermore, this study shows that consumers with a low rather than a high preference for haptic information are influenced more by multisensory atmospheric congruence when evaluating a product haptically.     

基于Internet平台的连锁经营模式研究

Internet作为一种新兴的生产力,已成为21世纪企业竞争的焦点。对于连锁经营这种未来主要的 商业资本组织形式来说,面对Internet所带来的巨大变革,制胜的关键就在于建立具有网络时代特征的运 营方式,发展适应的经济模式。     

How second-generation consumers choose where to shop: A cross-cultural semiotic analysis

Using ethnographic interviews and Greimasian semiotics, this study explores second-generation ethnic consumers’ perceptions of physical shopping environments from a cultural identity perspective. It reveals how second-generation ethnic consumers make decisions about where to shop for cosmetics. The key results reveal the identity dimensions of shopping behaviour that retail stores wanting to target second-generation ethnic consumers must take into consideration.     

Multiple store patronage: The effects of store characteristics

The present study contributes to the literature on multiple store patronage in two important directions. First, it examines whether consumers׳ perceived importance of store characteristics have effects on multiple store patronage. Second, it examines the relationship between multiple store patronage and consumers׳ share of wallet at the primary store. Our results show that consumers who attach high value to sales promotions are more likely to visit multiple stores. However, store characteristic factors generally did not exert significant effect on multiple store patronage. Furthermore, we find that multiple store patronage and share of wallet are not interdependent and the profiles of consumers in terms of them do not share many common characteristics.     

A Model of Household Grocery Shopping Behavior

The shopping trip to the grocery store is one of the most basic elements of consumer behavior. The authors seek to provide an understanding of the factors that account for variations in shopping behavior across households. They present a model of shopping behavior that assumes that households seek to minimize the travel cost associated with shopping and the cost of holding goods in inventory. As in the classic EOQ model, observed shopping behavior reflects the manner in which households balance these costs while meeting their consumption needs. A number of propositions derived from the model are tested using data on shopping trips made by households over a one-year period. The results support the model and indicate that the relationship between household characteristics and shopping behavior can be fairly complex: for some households shopping may have a recreational aspect while for others it may compete directly with wage-earning activity.     

Retail planning policy and large grocery store development: A case study in South Wales

Summary

This paper describes and evaluates the recent history of large grocery store development within the four counties of Industrial South Wales. After a discussion of major grocery companies’ programmes of store development, the timing and location of the 26 large stores opened in Industrial South Wales between 1972 and 1986 are described. The paper then analyses Structure Plan policies for large store development in the four counties, and compares the locational pattern of stores developed during the 1980s with that proposed in the Structure Plans themselves. Discrepancies between actual and proposed categories of store location are shown to reflect the more liberal planning policies of the Welsh Office, and of some District Councils. Finally, some conclusions are drawn relating to wider aspects of the planning control of retail development.     

Does Store Brand Patronage Improve Store Patronage?

Review of Industrial Organization - We investigate the relationship between a household's store brandpatronage and store patronage through its impact on store revenuesand profits. The nature of...     

连锁超市配送中心过节囤货问题探讨

随着物流业和连锁超市的发展，配送中心在连锁超市中的地住越来越重要。由传统仓库向配送中心的改变是一个痛苦的过程，而这个痛苦的过程的表现之一就是文中的“过节囤货系列问题”。本文通过分析过节囤货问题的危害及其原因，并结合我国连锁超市的实际情况，提出了解决该问题的方案。     

Consumer perceptions of higher and lower-level designed store environments

The role and influence of esthetics in the consumption of store environments remains poorly understood. Little is known about how esthetics propose substantial or adjunctive roles in consumers’ store experiences. The aim of this paper is to examine consumer perceptions of store design-architecture in high and low-level design contexts. Building on the esthetics, and environmental psychology literatures, our findings confirm consumers’ determinations of perceptual differences in the esthetic content contained in presented store environmental stimuli. Latent means comparisons confirm consumers’ perceptions of the presence of a high-level design in one fast-fashion store with a low-level design of a second store of the same retailer using a Confirmatory Factor Analysis. The results demonstrate the reliability and validity of the proposed constructs in confirming the presence of higher and low-levels of design. This research, thus, expands on the extant number of store specification and response constructs and prospectively opens up new lines of store environments research.     

Isolating the geodemographic characterisation of retail format choice from the effects of spatial convenience

The authors analyze the relationship between the geodemographic profile of consumers and retail format choice while accounting for the effects of spatial convenience. The proposed analytic model assumes that format choice is an implicit portion of store choice, such that a geodemographic profile functions as a determinant of format choice, and spatial convenience is a determinant of store choice. The results show that some geodemographic dimensions capture preferences for certain store formats and thereby facilitate retailers’ selection of geographic markets. The results also indicate that obviating the effect of spatial convenience may lead to biased estimations.