关于产业创新协同战略框架的构想

创新正在成为影响产业竞争力的重要因素。提高一国的创新能力必须有系统化的方向和运行方式，只有把创新提高到产业层次才会对产业竞争力产生决定性的影响。由于产业协同能力是产业创新的重要保障，两者存在着很强的良性互动关系。因此，必须把围绕主导产业而设立的技术主线和技术标准体系作为凝聚产业创新资源的核心，把建立产业协同共享技术平台和消除分割的体制性障碍作为产业协同的基本条件。为此，应研究国家层面突出产业创新作用的产业协同战略。     

幺喜龙与继承中创新的幺氏书法

么氏书法追求和呈现的,是与现代人审美方式相契合的更新层次上的意象合一的新境界。么氏书法艺术特征是润、浓、怪、变。么喜龙之勤,首先是他用功之勤,借鉴与领悟之勤则是他用心之勤的另一个侧面。么喜龙以平和的精神面对人生,以坦诚的心度直面红尘,真正做到了物我两忘,专心致志。     

Using a customer-Level marketing strategy to enhance firm performance: A review of theoretical and empirical evidence

It is becoming increasingly apparent from the literature that marketers need to consider customer-level information when they generate a marketing strategy for the firm. In this article, the authors develop a customer-focused framework that uses a marketing strategy with an overall objective of maximized financial performance. This strategy is driven by seven customer-level marketing tactics and shows how actual customer data can be used to generate an actionable marketing strategy leading to optimal levels of profitability, customer equity, and shareholder value. In addition, the authors discuss a successful implementation of this strategy for several business-to-business and business-to-consumer firms and offer insights as to how to customize an implementation strategy for any firm, along with presenting potential challenges a firm may encounter during the implementation process. Several suggestions for future research are offered to explore and harness this newly available evidence. V. Kumar (VK) (vk@business.uconn.edu) is the ING Chair Professor of Marketing and the executive director of the ING Center for Financial Services at the University of Connecticut. He spends his time by transferring his knowledge (however little it may be) to his two daughters about customer lifetime value, diffusion models, forecasting sales and market share, retailing, and marketing strategy. J. Andrew Petersen (apetersen@business.uconn.edu) is a doctoral candidate in marketing at the University of Connecticut. His research interests include customer lifetime value, word-of-mouth effects, and customer-level marketing strategy. His research has been published inMarketing Research Magazine and theJournal of the Academy of Marketing Science.     

顾客关系营销组合研究

通过对企业如何进行关系营销组合设计的深入分析，提出了以顾客为导向的关系营销组合设计的思路和方法。进一步揭示了以顾客导向为基础、以竞争导向为补充，不断进行关系营销组合创新是企业获得可持续竞争优势的必要条件。     

理论创新与市场价值论

市场经济取代计划经济具有客观必然性,市场经济体制下只能由市场决定(初次)分配,每个劳动力、每项产出的价值只能由市场(社会需求)来认定,凡是有需要(需求)的,即是有价值的,没有需求的供给(劳动)是无价值的。只有(活)劳动才创造价值的观点既不符合事实,也不符合逻辑。创造财富的所有要素均有各自的贡献份额,劳动价值论即使在计划经济条件下都不具有可操作性。劳动价值论必须转变为市场价值论。     

整合营销传播学的行销主张与马克思主义经济理论观点的相关联系

整合营销传播学是一门源于美国的新兴的营销学传播理论。它所主张的“一切以消费者为中心”展开营销传播的思想理念,改变了传统营销理论中“以生产和销售为中心”的企业营销策略,顺应了知识经济时代的市场发展趋势,并与马克思主义经济理论观点具有某些相关性联系。本文就此提出探讨,同时结合我国市场经济转轨中企业经营观念的相关问题进行了思考。     

论差异化营销策略在我国商业银行经营管理中的应用

目前，国内外金融市场同业竞争日趋激烈。我国的商业银行应当改变市场营销模式，把差异化营销策略提上议事日程进而发挥作用，以求在严峻的市场环境中立足并发展壮大。     

顾客满意策略与顾客满意营销

在情感消费时代，企业不再以质量达标、自己满意为经营理念，而是以顾客满意、赢得顾客高度忠诚为经营理念。企业营销策略不再以争取或保持市场占有率为主，而是以保持顾客份额和顾客忠诚为主。而顾客满意策略正是企业获取顾客“货币选票”的制胜法宝。以顾客至上为理念，让顾客参与产品设计、提供全程高附加值的服务、个性服务、培育顾客忠诚，是CS时代顾客满意营销的主要策略。     

网络营销满足了消费者的个性化需求

消费需求发展史是一个周而复始的轮回过程。人类生产力水平、科技水平、化环境发展到今天，人们的消费需求已完全个性化。企业应充分利用Internet的发展优势，进行网络营销，这是个性化满足的新方向。