A system dynamics approach to explore sustainable policies for Xidi,the world heritage village

The relationships between heritage, tourism and community are complex and inter-related. Although the heritage system was initially proposed and set up for conservation, the enthusiasm for heritage conservation derives from its potential as a resource providing economic benefits, such as through the tourism industry. Although tourism development brings incentives to the heritage owners and other stakeholders to preserve the heritage, it also changes the nature and universal value of the heritage. In addition, neither the conservation of heritage nor heritage tourism necessarily brings benefits to the community. Yet, the policies are often formulated from one particular approach and lack a systematic and dynamic view and often lead to counter-intuitive results in the long run. This study attempts to develop a holistic system dynamics model of the Xidi world heritage village and analyse the interaction of the social, economic and heritage sectors to examine policies to achieve the goals of development and conservation. The study shows that conservation alone is not enough, policies which attempt to target the needs of the local community, including providing economic opportunities, can be a better choice if the development is carefully planned and effectively controlled to avoid the over-consumption of resources.     

Thiscompanysucks.com: the use of the Internet in negative consumer‐to‐consumer articulations

The Internet has provided a forum through which consumers who are dissatisfied with various companies can vent their anger towards these corporations. A number of World Wide Web (WWW) sites have cropped up on the Internet, their specific aim being the fomenting of negative communication about companies: these are known as corporate complaint WWW sites. Little research has been conducted on negative on‐line consumer‐to‐consumer articulations and the possible impact that these might have on consumers' perceptions and attitudes. This paper attempts to foster discussion on the use of the Internet in facilitating consumer‐to‐consumer communication, particularly negative communication. First, background information on corporate complaint WWW sites is provided. Then, a survey that was conducted in order to glean information on consumer knowledge of and responses to these kinds of WWW sites is discussed. The results indicate that, among the population used in this study, the awareness of corporate complaint WWW sites was moderate. However, when respondents were aware of them, they were likely to visit them. Social influence plays a role in influencing awareness and prompting visits to corporate complaint WWW sites. In addition, an individual difference factor, attitudes towards complaining, influenced the kinds of activities in which the respondents engaged when they visit corporate complaint WWW sites. Future research directions are proposed.     

The extended website stage model: a study of Canadian winery websites

Rao, Metts, and Mora Monge (2003) proposed a stage model to reflect the progression small businesses follow in their use of Internet technology. We extend their work in two ways. We introduce marketing integration into this technology-focused model and further differentiate the transactions stage of the framework. We then use the model to examine differences in the degree of sophistication of websites used by businesses in the Canadian winery sector. Data collection entailed a content analysis on a census of English language Canadian winery websites (N = 206). A supplementary survey was used to distinguish among those sites that were making use of relatively advanced technologies. A multinomial logit analysis was applied to examine a series of research questions based upon our integrated model. Implications of the findings for scholarship and practice are discussed. Copyright © 2009 ASAC. Published by John Wiley & Sons, Ltd.     

固井现场水泥浆性能监测应用研究

针对固井水泥浆在使用中的技术特点，在固井现场水泥浆性能监测中，选取不同区块及不同类别的单井，开展了固井水泥浆质量对固井质量影响的分析研究。     

An Explorative Study of Korean Consumer Participation in Virtual Brand Communities in Social Network Sites

ABSTRACT

The importance of virtual brand communities in social network sites has received increasing attention from both academia and industry. In surveying a sample of 333 virtual brand community members in Korean social network sites, the current study provides a baseline understanding of the antecedents and consequences of virtual brand communities. The findings here suggest that members of brand communities have six primary social and psychological motives for engaging in virtual community activities: interpersonal utility, brand loyalty, entertainment seeking, information seeking, incentive seeking, and convenience seeking. Our findings also indicate that members of consumer versus marketer-generated brand communities show both similarities and differences in terms of the extent of community participation and the levels of community commitment, satisfaction, and future intention. Our findings provide useful managerial implications for marketers who want to tap into the huge communication potential of this new marketing communication tool and medium, as they offer insight into the proactive role of consumers in today's marketplace.     

Tour Guides and the mediation of difficult memories: the case of Dublin Castle,Ireland

This research seeks to furthering understandings of how Tour Guides interpret memories at heritage sites when the memories at issue are difficult yet subtle and not always apparent to tourists. Specifically, it explores how Dublin Castle, formerly the seat of British rule in Ireland, is captured in narratives presented to tourists that often include Britons. Representing the site is made challenging because some visitors have little knowledge of the site's history, while others are well informed and hold strong political views. The findings show that Guides select largely depoliticized narratives, strongly influenced by their personal interests and experiences. Some hint at underlying tensions that only tourists alert to the complexities of the site might capture. Dominant narratives can be challenged by tourists with an interest in, or allegiance to, particular historical or political beliefs, leading to emotional engagements. Some tourists, unaware of the complexities of the site, can encounter a more multi-layered and complex experience than perhaps envisaged. The study affirms the co-production evident in Tour Guiding narratives and points to the need for further research into how the variously empowered agencies of both the Guide and the tourist produce a constant shifting and re-working of memory.     

城市旅游景区的空间优化

城市旅游景区是一个社会、经济活动高度密集的复杂系统,要实现可持续发展,必须解决人地之间的矛盾.只有人与自然共同创造,协同进化,才能使城市旅游景区系统走向有序发展.在阐述国内外相关研究的基础上,分析了我国城市旅游景区空间现状,认为城市化、旅游需求变化和旅游发展模式是其空间演变的驱动因子,同时提出了城市旅游景区空间优化对策.     

农业生态旅游地可持续发展评价方法研究

在农业生态旅游地可持续发展评价方法的选择上抛弃了传统的综合评价方法,采用了公式法,建立了以承载力指数和人文发展指数为主的农业生态旅游地可持续发展评价模型,为农业生态旅游可持续发展提供理论依据。     

我国大遗址保护区控制农地流转的法律及制度研究

通过分析大遗址保护区农地流转的法律和现实条件,认为在城市化和工业化高度发展的阶段,大遗址保护区内农地流转将不可避免,提出大遗址保护区控制农地流转的有效管制方法——借鉴海外土地发展权制度配置保护区土地发展权。     

A visitor flow management process for touristified archaeological sites

In recent decades the number of visitors to archaeological sites has increased exponentially. This increase has generated both negative and positive impacts. This article proposes a Visitor Flow Management Process (VFMP) that aims to minimize the negative impacts and enhance the benefits visitor flows can have in touristified archaeological sites. Although several proposals for visitor management frameworks exist for natural protected areas, for archaeological sites there are only isolated strategies and actions. Following a review of the literature on the visitor impacts and visitor management strategies implemented in 11 touristified archaeological sites around the world, 96 visitor management measures were identified, classified and synthesized into a three stage-process: (1) Restrict the number of visitors; (2) Redistribute visitor flows in time and space and (3) Interpret the archaeological site considering the mass influx of visitors. VFMP is a useful tool for heritage site managers dealing with mass tourism, whose implementation can contribute to reducing damage to heritage and enhancing the quality of the visitor experience.