如何提高物流咨询的服务质量

分析物流咨询服务的特点,包括知识性、异质性、客户参与性和影响重要性,总结了影响咨询服务质量的五个维度的内容,提出了相应的提高物流咨询服务质量的中长期策略。     

我国服务业增加值的核算问题

本文集中讨论我国服务业增加值估算中存在的问题。由于历史原因和服务业本身的一些特点 ,我国现价服务业增加值被严重地低估了 ,服务业增长率计算也可能存在着偏差。对服务业增加值的以往研究均受到基础数据的限制而未能根本地解决这些问题。服务业统计核算的缺陷严重地阻碍着经济分析和经济决策。因此 ,改善我国服务业统计核算是当务之急。从长远的角度来说 ,服务业增加值核算的改善在很大程度上取决于统计调查的完善。但是 ,在现有的条件下 ,仍然有很大的改善余地。     

从福利经济学的角度看生态系统服务功能

生态系统服务功能与人类福利之间存在着密切的联系。深入认识生态系统服务功能与人类福利之间的相互联系与相互作用,对于保护和持续利用生态系统服务功能,提高人类的福利,促进经济社会的可持续发展具有重要的意义。本文基于联合国“新千年生态系统评估”(Millennium Ecosystem Assessment,MEA)项目的最新成果．系统分析了生态系统服务的内涵,从福利经济学的角度分析了生态系统服务与人类福利之间的关系,探讨了恢复和提高生态系统服务功能的主要措施。     

第三方物流服务的顾客满意度研究

首先分析了第三方物流服务顾客满意度的特性，接着对第三方物流服务顾客满意度的指标体系的建立和测评做了描述，并分析了顾客满意度指标的分析方法和改进措施。     

Integrating ecosystem services into conservation assessments: A review

A call has been made for conservation planners to include ecosystem services into their assessments of conservation priority areas. The need to develop an integrated approach to meeting different conservation objectives and a shift in focus towards human wellbeing are some of the motivations behind this call. There is currently no widely accepted approach to planning for ecosystem services. This study contributes towards the development of this approach through a review of conservation assessments and the extent to which they include ecosystem services. Of the 476 conservation assessments identified by a set of search terms on the Web of Science, 100 were randomly selected for this review. Of these only seven had included ecosystem services, while another 13 had referred to ecosystem services as a rationale for conservation without including them in the assessment. The majority of assessments were based on biodiversity pattern data while 19 used data on ecological processes. A total of 11 of these 19 assessments used processes, which could be linked to services. Ecosystem services have witnessed an increase in attention received in conservation assessments since the year 2000, however trends were not apparent beyond this date. In order to assess which types of ecosystem services and how they have been accounted for in conservation assessments, we extended our review to include an additional nine conservation assessments which included ecosystem services. The majority included cultural ecosystem services, followed by regulatory, provisioning and supporting services respectively. We conclude with an analysis of the constraints and opportunities for the integration of ecosystem services into conservation assessments and highlight the urgent need for an appropriate framework for planning for ecosystem services.     

中国服务贸易竞争力的国际比较研究

服务贸易是当前国际贸易中发展最为迅速的领域,已成为我国经济新的增长点.通过服务贸易的国际横向比较,服务贸易TC指数大部分长期为负值,且各行业之间TC指数差异大,我国服务贸易竞争力水平远远落后于发达国家.从制约因素分析来看,提升我国服务贸易的国际竞争力,必须重视服务贸易营销,寻求国内市场支持,建立服务贸易扶持政策.     

Jointness in production and farmers' willingness to supply non-marketed ecosystem services

This paper highlights how farmers' willingness to supply non-marketed ecosystem services (ES) is influenced by whether or not the non-marketed ES are produced jointly with agricultural products. When marketed products and non-marketed ES share some production inputs the production relationships between the two may be complementary, competitive or substitutive. Using a cost minimization framework, it is shown how complementary relationships lead to costless voluntary provision of non-marketed ES (typically the case for ES that are supportive of provisioning ES for marketed farm products). It is also shown how competitive production relationships lead to provision of non-marketed ES at lower cost than when non-marketed ES are direct substitutes for farm products or are produced outside of agriculture. The paper closes by showing how the minimum willingness to accept (WTA) payment for ES that are complementary/competitive is less than or equal to the minimum WTA for the same ES produced in substitute or independent production relationships.     

知识型服务业国际转移趋势与中国承接对策

近年来,以美国为代表的发达国家知识型服务业向具有智力人才优势的新兴市场国家转移的新浪潮正在兴起,标志着经济全球化进入了新的发展阶段.目前我国知识型服务业基本上还处于发展的起步阶段,但同时也存在着巨大的发展潜力,面临着承接国外转移的良好机遇.当前要站在国家产业发展的战略高度来充分认识承接知识型服务业国际转移的重要性和迫切性,并采取积极有效措施来迎接这轮新的全球产业布局调整.     

Implementation of land and ecosystem accounts at the European Environment Agency

The European Environment Agency has started the implementation of a programme of land use and ecosystem accounts, following the System of Environmental and Economic Accounts (SEEA) guidelines of the United Nations. The purpose is to integrate information across the various ecosystem components and to support further assessments and modelling of these components and their interactions with economic and social developments. This programme reflects the increasing demand for environmental policy integration in Europe, both vertically through thematic policies as well as horizontally across policies in those sectors that contribute most to environmental impacts. The construction of land and ecosystem accounts is now feasible due to continuous improvements in monitoring, collecting and processing data and progress with the development of statistical methods that facilitate data assimilation and integration. The accounts are based on explicit spatial patterns provided by comprehensive land cover accounts that can be scaled up and down using a 1 km² grid to any type of administrative region or ecosystem zone (e.g., river basin catchments, coastal zones or bio-geographic areas). Land cover accounts have been produced for 24 countries in Europe and first results published in the European Environment State and Outlook2005 report of the EEA.¹     

浅谈第三方物流企业服务质量指标体系的建立与评价

本文阐述了第三方物流企业内外部绩效的衡量,在此基础上建立了物流服务指标体系及物流服务质量管理评判的框架结构并运用数学工具对物流服务质量指标体系进行评价,最后对此体系进行了仿真验证,以期待对第三方物流企业服务质量的提高提供参考.