基于过程方法的民营企业质量管理

ISO9000族标准鼓励组织在建立、实施质量管理体系以及在提高质量管理体系的有效性和效率时采用过程方法。本文在深入解析将过程方法导入民营企业质量管理的过程,并绘制出该标准涵盖的四大过程中的“管理职责”和“资源管理”的过程网络图的基础上,以质量策划为例,针对民营企业质量管理过程方法缺失的诸多问题,提出了民营企业应按照ISO9000族标准中的过程方法进行质量管理体系建构,并系统论证了民营企业应用过程方法规范质量管理的理想途径。     

Was the Internet the Only Option? Which Way Should Business and Information Systems Engineering Go?

In global competition, the Internet turned out to be the single and hegemonial infrastructure for communication. It has become the “nervous system” of today’s networked economy. While the first phase provided communication services, like e-mail, the WWW has established an interactive platform to allow easy access to advanced services. Now, in its “third” or cooperative phase, the Internet will finally lead to a ubiquitous informatization where business processes and applications become interleaved beyond the boundaries of enterprises. For this phase, many analogies to the emergence of the Internet can be observed.     

如何通过ISO质量管理体系来加强财务管理

随着我国国际贸易交往的日益频繁,产品质量渐渐成为各方面关注的焦点.因此,质量管理的时象也从硬件逐渐扩展到了硬件、软件、流程性材料和服务.2000版ISO9000族标准增加了贯彻八项质量管理的基本原则的要求,并以此为主线,贯彻于各个过程中.特别是强调了质量管理体系与其他管理体系的兼容性,把持续改进的过程作为提高质量管理体系水平的重要手段.从而为在财务管理系统建立质量管理体系提供理论支撑,质量管理体系的基础--八项质量管理原则适用于财务管理系统中,财务管理系统建立和实施ISO9000质量管理体系也是完全可行的,它必将推动财务管理水平和会计工作质量更上一个台阶.     

中小企业实施ISO9000质量体系认证的问题与对策

针对中小企业在实施ISO9000质量体系认证进程中存在的问题,提出了树立“质量第一”的自觉观念,提高对实施ISO9000认证的认识,制定合乎企业需要的质量体系,以合理的投入获取最大的效益,慎重选择管理者代表,有效实施认证过程,重视全员培训及后期管理,慎重选择咨询与认证机构等对策。     

基于ISO9000标准模式的企业综合管理体系（SMS）研究

论述了基于ISO9000标准模式形成企业综合管理体系(SMS)的必要性与可行性,对企业综合管理体系(SMS)的研究动态、范式、内容及研究方法进行了阐述。     

Navigating through firm–environmental groups' relationships: The impact of societal trust on corporate environmental strategy

This study examines the impact of societal trust on corporate environmental strategy with particular reference to the firm–environmental groups' relationship, which has received very little attention in trust literature. Using data on 2332 firms from 16 countries, we find that societal trust exerts a negative effect on the likelihood of ISO 14001 certification. The negative relationship between societal trust and the likelihood of ISO 14001 is more pronounced for firms having intense collaboration with environmental groups. However, this effect appears to be weak in higher market uncertainty. These findings, besides significantly adding to the literature, have practical and managerial implications.     

Global governance in new public environmental management: An international and intertemporal comparison of voluntary standards' impacts

The aim of this paper is to analyse the indirect effects of environmental management system implementation and certification. Specifically, the paper comprehensively assesses the effects of International Organisation for Standardisation (ISO) 14001 and European Union Eco‐Management and Auditing Scheme (EMAS) certification as well as experience with implementing environmental management systems on (a) organisational activities outside the scope of environmental management systems, (b) pollution prevention, and (c) product stewardship. This is done by applying multivariate regression analysis to a large multicountry and multiperiod dataset. The analysis finds heterogeneous effects that are limited specifically as concerns pollution prevention and product stewardship and cannot establish clear links to national business systems. Given this and the differences between environmental management system standards, implications for global governance in the context of new public environmental management and the role of national governments in implementing sustainability, even beyond environmental protection, are discussed. Ultimately, the paper evidences on potential limitations of the major international environmental management system standards ISO 14001 and EMAS in supporting the diffusion of advanced practices such as pollution prevention and product stewardship that are necessary for sustainable development. In doing so, it highlights that government‐led public environmental management remains crucial for organising governance, especially in the context of voluntary standards that are applied internationally.     

Environmental management certification and environmental performance: Greening or greenwashing?

This article analyzes the contribution of certifiable environmental management standards—such as ISO 14001 and the Eco‐Management and Audit Scheme (EMAS)—to corporate environmental performance. Based on a content analysis of 414 third‐party‐verified environmental statements from EMAS‐registered Spanish organizations, which included information for around 6,700 detailed indicators, a weak improvement in environmental performance was found. Less than half of the analyzed indicators—namely, 48.27%—revealed a net improvement. Similarly, analysis of the justifications of the registered companies for the lack of improvement points to a rather symbolical adoption of the certification, intended to do only the bare minimum. These findings call into question the prevailing opinion about the positive impact of voluntary certifiable environmental management standards on environmental greening. Implications for managers and public policy makers, as well as for other stakeholders, are discussed.     

第四方物流企业运作关键问题分析

阐释了第四方物流的概念及特点,系统分析了第四方物流企业运作中一些关键问题,并对这些问题的解决进行了初步分析。     

构建有效质量管理体系促进标准技术研究院又好又快发展

本文阐述了在标准技术研究院构建ISO9001质量管理体系的基本程序和方法,提出标准技术研究院不仅要建立既切合实际又具有形势特征的质量管理体系,还要以之为基础,抢抓机遇,拓展服务,实现又好又快发展。