自然保护区旅游开发与周边社区利益协调研究——以广西龙虎山自然保护区为例

国内自然保护区旅游开发成为趋势,对"靠山吃山、靠水吃水"的周边社区产生直接而重大的影响。本文通过在广西龙虎山自然风景区和周边社区的实地调研,经Q形聚类和指标分项分析,得到自然保护区旅游从业人员、周边社区居民两方的关键性需求;在此基础上提出"农民转型旅游从业者"这一创新策略,以利益互补的方式来实现这两大类高活力利益相关者与开发商之间的协调。本文旨在对国内资源型欠发达地区的旅游业开发形成借鉴。     

从城市社区看社会分层与社会不平等——对天津市两个商品房社区的比较研究

依据对天津市两个居住区进行参与观察和个案访谈所获得的田野材料,通过比较研究的方法,揭示了社区的阶层化现状,勾画出不同社区居民之间的社会分层和不平等状况。并进一步指出,缩小城市区位差异、减少城市中的居住隔离不仅牵涉自然资源和社会资源的公平分配和使用,同时也关乎个体发展的代际公平。     

乡村居民参与旅游发展的多维价值及完善建议——以贵州安顺天龙屯堡文化村为个案研究

乡村居民作为乡村旅游资源的重要载体和乡村旅游开发的核心利益主体,其参与旅游发展的态度、参与程度不仅关系到乡村居民自身利益,对于提高旅游者体验质量,开拓乡村旅游市场,促进乡村旅游地可持续发展等都有着重要的现实意义。本文在文献研究和实地调研的基础上,从实证经济学角度出发,以贵州安顺天龙屯堡乡村旅游发展模式为个案,对乡村居民参与旅游发展的实践进行分析,进一步探索和揭示乡村社区居民参与旅游发展的意义,并对社区居民参与旅游发展中的潜在问题提出完善建议。     

"众乐乐":旅游虚拟社区"结伴旅行"之质性研究

以往对互联网与旅游相结合的研究多集中在旅游信息交换方面,本文将探讨在互联网平台上寻找"游伴"的现象.采用扎根理论(grounded theory),文章搜集和分析了一个"讨论串"和12个半结构式访谈.研究发现,虚拟社区结伴旅行是互联网普及和自助精神共同作用下产生的一种自助旅行方式.旅游者通过控制旅伴的数量和质量,规定旅伴间的权责关系,力图在孤独的背包客和团队旅游中找寻一条中间道路,以"小圈子"把这条中间道路确定和保持下来,他们的旅游体验最终结合团队旅游和背包客的优点,实现了优化.文章最后讨论了研究限制和未来研究方向.     

Developing sustainable tourism through adaptive resource management: a case study of Machu Picchu,Peru

Machu Picchu, Peru, is recognized as a top international travel destination. Pressure from the approximately 900,000 tourists who annually visit the ancient Inca city threatens the ecological integrity, physical substance and cultural authenticity of the World Heritage Site and surrounding area, including the Inca Trail. Multiple organizations and agencies currently involved in the management of Machu Picchu have distinct agendas for the conservation and development of the city, and conflicts regarding public access, economic growth and cultural preservation are rampant. Attempts to establish carrying capacities have failed, with proposed daily visitor levels ranging from 800 to 4000. This paper explores the complex issues surrounding tourism at Machu Picchu and presents a potential solution: an adaptive management approach based on the UN World Tourism Organization's (UNWTO) sustainable tourism framework. This integrative strategy accounts for multiple perspectives and synthesizes disparate goals embraced by diverse stakeholders, including the Peruvian government, international conservation organizations, foreign tourists, private tour operators, regional authorities and indigenous communities. The focus on Machu Picchu as an adaptive management case study site outlines key steps leading to implementation, offering planning and policy implications for sustainability initiatives at numerous developing-world tourism destinations facing similar political and socio-economic challenges.     

The Coastal Community Perception on the Socio-Economic Impacts of Agro-Tourism Activities in Coastal Villages in Malaysia

This paper is concerned with the socio-economic impacts of agro-tourism activities in coastal villages listed as Desa Wawasan Nelayan (DWN) in Malaysia. The paper discussed the impacts of the two major components of socio-economics dynamics, namely social and economic activities. This account highlights a number of discussions with specific reference to DWN in Malaysia. It identifies the similarities and differences with regard to socio-economic impact, and it is expected that these points will be of practical use for other agro-tourism areas around the globe, and help to increase interest in agro-tourism activities.     

Using verbal attention to enhance restaurant customer satisfaction and behavior

Managing and developing positive customer relationships is a critical factor in the success of a restaurant. In this study, waitresses either asked customers about their satisfaction with the food or service before proposing tea or coffee, or they directly proposed coffee or tea without asking about satisfaction. It was found that the number of customers who ordered coffee/tea was significantly higher when the waitress asked the customers about their satisfaction. The theoretical and practical interest of studying the effect of verbal communication toward customers is discussed.     

Community participation in heritage tourism planning: is it too much to ask?

Considering the complications of collecting empirical data on community participation, this study proposes a new methodological approach that departs from the current literature. For the first time, an experimental procedure is adopted to conduct a direct comparison between participatory and non-participatory decision-making in the context of heritage tourism planning. Contrary to previous work, this is the first ex-ante assessment of community participation at a destination with no such prior experience. The analysis relies on behavioural data on choices, deliberation and conflict studied in the context of a controlled collaborative environment. The findings suggest that choices and deliberation between participatory and non-participatory groups exhibit no statistically significant differences although participatory groups were more susceptible to conflict. However, interestingly, conflict was constructive as it increased provisions for heritage goods. Furthermore, intra-group heterogeneity did not always affect collective decisions negatively whereas trust and institutional credibility played a major role in influencing both individual and collective preferences. These findings have important implications for research and policy, opening a novel avenue for the systematic study of participation dynamics to inform the instigation of participatory endeavours.