浅谈高校收费的管理和收费制度的建立

从我国高校收费的由来至目前高校收费及其管理现状到高校收费管理制度的改革和建议,浅议了在实行高等教育全面收费制度的今天,如何加强高校收费管理,制止各种乱收费现象,并尝试构建切实可行的高校收费管理制度.     

网店客服管理难题与对策

网络购物的快速发展催生了一个新兴的网店客服职业。在网店客服管理中存在着招人难、管人难、留人难三大难题。管理者需要从加强校企合作和企企合作、强化对客服的培训和激励、重视网店的组织凝聚力建设三个方面入手,以实现客服人员的＂招得上＂、＂用得好＂和＂留得住＂。     

党报连线创新机制化解社会管理难题研究与实践

《马鞍山日报》创办的党报连线通过有专业背景的义工提供法律服务和舆论监督,以“点对点”、“面对面”、“线连线”、点线面结合连线联动,创新机制,化解矛盾,有效维护了广大群众的利益,促进了社会的稳定。     

安徽农地承包经营权规模化流转调查与思考

近年来,安徽省农地承包经营权流转面积稳步增加,规模逐渐加大,对促进农业增产和农业现代化效果显著,对农民增收和工业化、城市化发展也有积极影响。农地规模化流转及经营完善了农业家庭承包的经营结构,在发展现代农业中可以与农户经营互荣共存。促进农地规模化流转要注意保护农民土地承包权益,与农村剩余劳动力转移相结合。     

新农村建设与农村宅基地制度的创新

当前,我国农村宅基地利用效率低、浪费、污染严重。社会主义新农村建设要求在充分发挥宅基地经济价值的同时,张扬宅基地的生态价值。因此,必须适时引入物权生态化的理念,打破限制宅基地流转的制度约束,强化对农村宅基地的规划管理,创新农村宅基地制度。     

论战略成本管理业绩评价体系的构建

战略成本管理是战略管理理论和方法在成本管理中的具体运用,推行战略成本管理对于提高企业的竞争力,不断降低成本具有非常重要的作用.实施战略成本管理的效果如何,需要通过战略成本管理的业绩评价体系进行检验.通过战略成本管理业绩评价系统,可对企业战略成本管理业绩进行分析,总结经验,找出存在的问题,以利于下一阶段的战略成本管理工作的推行.     

How does sales force automation influence relationship quality and performance? The mediating roles of learning and selling behaviors

Sales force automation (SFA) technologies are increasingly used to support customer relationship management strategies. However, previous studies have reported mixed results about the performances of SFA technologies. Therefore, this study seeks to further examine the impact of SFA usage on both customer relationship quality and sales performance. Additionally, the mediating roles of learning and adaptive selling behaviors on the outcomes of SFA usage are investigated. The results highlight the mediating role of salesperson learning and adaptive selling behaviors in the SFA usage and sales performance relationship. Especially noteworthy is the impact of learning through adaptive selling on those outcome variables. Implications for SFA research and practice that may further improve our understanding of this increasingly relevant topic are also offered.     

What happened with the grandiose plans? Strategic plans and network realities in B2B interaction

Research concerned with business relationships and organizational levels, respectively, has addressed companies' difficulties in realizing their strategies. Studies of business relationships explain this through actions and reactions among business partners. Organizational studies note gaps between strategic and operational organizational levels in perceptions and goals. This paper combines these perspectives to obtain new insights into why company strategies may not materialize. The purpose of this paper is to describe and discuss how actor bonds on various organizational levels in business relationships affect strategy realization. The paper shows that actors on similar organizational levels representing different companies may actually share more understandings and activities than actors within the same company. The paper contributes to research on dyadic business relationships by highlighting differences in perspectives on various organizational levels, adds insights into research studying organizations by including a business-relationship aspect, and increases understanding of why strategic plans sometimes fail to succeed.     

构建质量管理体系的关键在于保证其有效运行

对于国内大部分企业而言,通过构建质量管理体系来规范企业经营行为,提升企业管理水平,提高企业在市场中的竞争力,不失为一个抢占市场的有效武器。但是许多企业往往会出现令人困惑的问题——新的质量体系并没有有效发挥出提升管理水平、确保产品质量、促进质量管理的作用。分别从决策层质量意识升级、慎重选择认证机构、确保质量管理体系和企业融合为一体3个角度提出解决办法,从而保证质量管理体系在企业管理中的有效运行。     

浅谈QC小组活动对石油企业人才培养的推进作用

结合国内石油企业的现状与特点,介绍了专业从事原油开采工作的采油厂在QC小组工作中取得的成绩和经验,阐述了QC小组活动对人才培养的推进作用。指出了强化宏观管理是确保QC小组出成果、出人才的关键;注重文化建设、提供活动平台,有利于促进人才的脱颖而出。