Blog,collaboration and e-commerce theoretical and applicative research project

This theme continues and completes another interdisciplinary project launched one year ago, and its aim is to realize one or several models about e-business in Romania. As a consequence, we can speak now about an extended project. The elaborated material will be useful for a large number of companies doing business in Romanian online environment. The team wants to elaborate solutions for e-businesses, as well as to create a complex and utile work, a starting point for companies wishing to exist in web lifestyle within a global economy. It will be elaborated a manual of blog and electronic commerce, both with theoretical and applicative aspects. This project will consolidate a research nucleus in blogs, collaboration and electronic businesses at the Business Administration Department, Babes-Bolyai University. The results of this extended project will have impact on several plans on the scientific community.     

探讨我国电子商务的税收征管

在电子商务快速发展的今天,它带来经济利润的同时,也带来了税收流失。各国针对电子商务引起的税收流失问题,提出了一些改进方案。通过了解电子商务发展现状及国外电子商务的税收征管,知道国际上有两种税收征管模式,即通过分别控制“信息流”、“资金流”来加强税收征管。结合我国国情及电子商务的税收征管现状,我国电子商务税收征管应以控制资金流来进行,由银行代扣代缴,并由此设计出我国电子商务税收征管模式图。     

基于文本挖掘的生鲜电商顾客满意度研究

运用Python爬虫获取在线评论,通过词频统计和K-means方法得到顾客满意度评价体系的指标,通过T F-ID F方法计算出各指标的权重,从而得到生鲜产品的总体满意度.结果表明:消费者对生鲜产品的服务和价格的满意度相对较高,对包装的满意度相对较低;消费者对海鲜水产的满意度最高,对新鲜水果的满意度最低.最后为提高生鲜平台顾客满意度提出针对性建议.     

基于综合价值分析的电子商务企业模糊聚类分析

在电子商务行业,因买卖双方目的不同,对商家的要求是不同的,为提高交易成功率,应对商家进行动态分类,以满足不同的需要。为此,本文从综合价值角度出发,构建电子商务企业综合评价指标体系,包含26个属性指标,引入模糊聚类分析,建立电子商务企业动态分类机制,通过实例分析,验证该方法的有效性合理性。     

电子商务ODR争议解决机制研究

现阶段,对于有效解决电子商务纠纷问题,我国传统的争议解决模式已不适用,主要是在法律准备、裁判执行力、行政手段参与及纠纷解决成本方面都存在困境。ODR作为ADR在网络空间的拓展和延伸,可有效弥补传统争议解决机制的不足。需要高度关注的问题是ODR作为一把双刃剑,在具备了比传统争议解决方式更多优点的同时,也暴露出了解决机制缺乏有效性、解决结果执行缺乏保障性、保密和信任机制不完善等诸多问题。我国应以立法方式确定ODR裁决的效力;进一步加快网络信息平台建设,切实加强区域间及国际间合作,从而有效推进我国ODR模式的快速发展,更好的维护网络消费者合法权益。     

基于模糊综合评判法的B2C企业物流配送模式选择

目前,国内主要物流配送模式包括企业自建物流、第三方物流、自建与外包相结合的物流、共同配送四种模式。采用模糊综合评判法对B2C企业物流配送模式的选择可知,市场占有规模相对较大、企业实力较雄厚、服务范围较广的企业,首选自建和外包相结合的物流配送模式;而企业实力绝对雄厚,市场规模大的企业适合自建物流;规模相对较小的企业适合发展共同配送物流模式。从长远发展看,我国应该大力发展第三方物流。要大力加强信息化建设,为第三方物流发展创造条件;B2C企业应该转变观念,积极依靠第三方物流;物流企业应尽快做大做强,加强增值服务。同时,要加快高层次物流人才培养,加快物流企业配套设施建设,健全相关赔偿制度。     

中加电子商务发展比较分析及启示

加拿大政府高度重视电子商务和网络经济的发展,投入了巨资和人力,使电子商务在全国范围内迅速发展和普及,电子商务交易额已跃居全球第二位,仅次于美国。现今加拿大在网络基础设施、多媒体技术、全球客户服务、远程教育和医疗服务、网页工具开发等五方面已处国际领先地位。2003年,加拿大全国电子商务销售额达到1560亿加元．并将在因特网经济行业提供18万个新的就业机会。从1998年起至今,中国的大部分电子商务是非支付型电子商务,即网上营销,网下支付;小部分是支付型电子商务,即网上营销,网上支付。     

基于全流程的进口B2C跨境电商商品质量风险评估体系构建

进口B2C跨境电商商品质量风险的有效评估是实现高质量监管的基础。文章基于进口B2C跨境电商活动全流程监管,对涉及商品质量的境外采购、仓储物流、平台销售、商品售后四个环节进行风险分析,构建了包括风险识别、评估指标体系、风险度量、风险等级划分以及风险原因追溯五个部分的进口B2C跨境电商商品质量风险评估系统,并以杭州市进口B2C跨境电商企业为例,进行实证研究。研究结果表明,杭州市进口B2C跨境电商企业的风险点主要集中于供应商资源、商品溯源、售后保障、商品质量标准认知四个方面,且不同规模企业的商品质量风险存在异质性。据此对企业和政府提出了相关政策建议。     

Drivers and barriers to cross-border e-commerce: Evidence from Spanish individual behavior

This paper explores the determinants of the individual's decision to perform cross-border e-commerce (CBeC). The European Union (EU) is especially interested in the promotion of CBeC because it is an important tool in its strategy to achieve the Digital Single Market in Europe. In this paper official data is used from a representative survey of 16,209 individuals on ICT usage by households and individuals that was carried out in Spain by the National Institute of Statistics (INE) for the year 2016. Using a standard neoclassical utility maximization framework, and logistic regression techniques, the results show that being a male is positively related to the probability of practicing CBeC. Education is positively and significantly related to the probability of being involved in CBeC with EU countries. Computer and Internet Skills are significant and positive factors in explaining CBeC (either with EU countries or with the rest of the world). The variable “how often the consumer sees other customer reviews before buying online”, has a positive effect. Foreign nationality also increases the likelihood of using CBeC. To promote CBeC in Spain measures towards developing digital skills, Internet trust and use of online information reviews of goods and services are discussed.     

Illusion of safety: How consumers underestimate manipulation and deception in online (vs. offline) shopping contexts

Online commerce changes how consumers shop for products and services—while also giving firms more control over consumers' shopping experience, more access to their information, and leading more firms to use these platforms to their financial advantage. In this research, I examine consumer perceptions of firms when they shop for products and services online (vs. offline), to determine whether consumers feel firms might use certain kinds of manipulative and deceptive tactics against consumers. Results show consumers believe firms are less likely to use manipulative and deceptive practices to increase consumer spending, when they shop online (vs. offline) for products and services. These findings remain consistent despite key individual differences (in ethnicity, gender, age, and time spent online). This research also demonstrates how certain cues can make consumers more (vs. less) suspicious of firms when they shop online and discusses the implications these findings have for consumer financial welfare.