在建设和谐文化中努力构建和谐企业文化

构建和谐的企业文化,既是企业发展的迫切需要,也是当前建设和谐文化的必然要求。以和谐文化促进企业和谐,实现又好又快发展,不仅关系到企业自身,而且关系到整个社会的和谐发展。文章通过对企业和谐文化建设的意义、建设的途径、应处理好的几个关系等问题的分析,论述了在建设和谐文化中如何建设和谐企业文化这一课题。     

旅游开发对民族传统文化的本质性影响

民族传统文化的变迁是一个不以人的意志为转移的、客观的历史过程,传统文化得以传承的前提条件取决于其在当下的"有用性".对这种"有用性"的最终评估并不来自研究者或政府官员,而只能来自居于该民族传统"主位"(emic)的文化持有者的认知.换言之,传统文化是不能被处于"客位"(etic)的人的"理性"行动保护下来的,文化传承的内源性动力只能源于居于该种传统文化"主位"的它的持有者群体的"文化自觉",而这种"文化自觉"正是对其传统文化有用性的一种界定和回应.从这一点出发,研究者能做的是为"主位"者提供智力支持,政府要做的是为"主位者"提供财政支持和制度保障.     

Tea heritage tourism: evidence from Sri Lanka

Within the context of heritage tourism this article examines the supply components for the tea-related tourism in the tea-producing country of Sri Lanka, formerly Ceylon. The tourism context in Sri Lanka is assessed and despite impediments to tourism development some evidence is provided of an early stage of development of tea heritage tourism in the country. The benefits of this form of tourism to the Sri Lankan tea economy are explored and barriers and threats to its development are reviewed. This is mainly based on qualitative field studies of tea accommodations, tea factory access and tea centre operations in the tea-producing hill country of Sri Lanka. From this investigation of the tea-related tourism in Sri Lanka, themes for further research on the demand for this type of tourism are identified.     

Selfie-taking as touristic looking

This paper reconceptualises the tourist gaze as facilitated by smart phones and social media, with a focus on selfies. It presents selfie-taking as a new way of touristic looking in which tourists become the objects of the self-directed tourist gaze. The paper suggests that the practice of selfie-taking in tourism is constituted by othering, stylized performing and producing/consuming visual culture of the self. Through these processes, tourists are able to ascribe the characteristics they otherwise associate with tourist sights onto themselves. Rather than fetishizing the extraordinary at the tourist destination, tourists seek to capture the extraordinary within themselves. Traditional tourist sights and attractions take on different relative importance.     

民俗旅游的意识形态

民俗旅游是全球化背景下权力政治、资本与地方性文化之间共谋的结果，是一种后现代文化现象，服务于民族－－国家的现代化建设诉求。民俗旅游的兴盛，既是“本土现代性”的表现，也是文化政治之暴力的一种表述，民俗文化旅游继续着现代性话语对于民间、边缘文化的霸权性质。     

南方长城与"长城文化之旅"的开发

中国南方长城的存在已是不争的事实,苗疆边墙不论在修筑的时间还是在结构和功能上,都与北方长城没有什么两样,不同的是它经过我国湿润的人口密度较大的地区,从而使长城作为历史上中国特定地区不同民族文化之间的功能界线,这一特有的文化背景,在更小的区域内得到了清晰的体现。由于南方长城的存在,凤凰的文化景观形成了差异明显的三大区：民族文化分界区、民族文化分离区和民族文化联合区,它们各自具有鲜明的特色,都是凤凰旅游的重要引力源。本文在挖掘长城文化内涵,诠注凤凰三大文化景观区之间成因联系的基础上,提出以长城文化为旅游主题,以“中国南方长城之旅”为旅游形象,以南方长城和民族文化分合为景观整合的线索,打造中国长城文化旅游精品的思路和措施。     

Expectations of Working Relationships in International Buyer–Seller Relationships: Development of a Relationship Continuum Scale

This study is an attempt to develop a scale to measure expectations of buyer–seller working relationships on a cross-cultural basis in the hospitality industry. The focus is on North American and Asian hotel salespeople. The scale development drew from previous research in guanxi relationships, purchasing, and selling strategies. While the results did not support a reliable unidimensional scale that could distinguish between transactional and collaborative working relationships, the methodology did create a framework for further scale development.     

中外合作办学中学生跨文化交际能力的培养

经济全球化趋势下,学校间的国际合作越来越普及。本文以无锡工艺职业技术学院中加合作项目为例,针对教学活动中外教与本院师生在互动过程中所产生的矛盾和问题进行探讨分析,旨在说明跨文化交际在外教教学中的重要性,并就如何正确面对文化冲突以及提高跨文化交际能力提出思路和方向。     

Career patterns of top management team members in five countries: an optimal matching analysis

This paper introduces optimal matching analysis (OMA) to the field of top management research. With this method, we develop six career patterns of top management team (TMT) members from five countries based on their international experience, organizational tenure and professional experience. The results provide strong support for the significance of these patterns, since each country (Denmark, Germany, Japan, the United Kingdom and the United States) shows one to four predominant career patterns of their managers and the occurrence of these patterns also differs significantly between the fields of activity within the TMT (chairperson, head of a division, primary activities and support activities).     

以企业文化为导向的星级酒店CRM的实证研究

酒店业的高速发展以及顾客的期望值不断提高,如何利用CRM系统来提升客人的满意度,以达到提升酒店竞争力是酒店需要关注的,本文对客户关系管理(CRM)理论研究和国内星级酒店CRM中存在的问题进行分析,最后以三亚丽思卡尔顿酒店基于企业文化创建的CRM系统值得我国国内酒店学习和借鉴。