论债转股

我国银行与企业之间的不良债务越来越多。如果这种情况继续下去,将导致企业破产,也会将银行拖垮,最终导致金融危机。债转股作为一种延缓矛盾和风险爆发时间应急性措施的债务重组手段,成功的关键在于是否能以此为契机,彻底转变企业经营管理机制和治理结构,使企业的产权明晰,将企业推向市场,在市场中生存和发展。     

The effects of distributive,procedural, and interactional justice on customer retention: An empirical investigation in the mobile telecom industry in Tunisia

The framework offered in this study provides empirical evidence concerning the interaction between distributive, procedural and interactional perceived justice and loyalty program satisfaction on relational satisfaction in the mobile telecommunication context. Firms that rely on justice perception for strategy implementation are able to attain customer retention. This study suggests a theoretical model of customer retention that aims at investigating the role of satisfaction with loyalty program on relationship marketing. The structural equation modeling was used to test the hypothetical relationships. A self-administrated questionnaire was distributed to a total of a convenience sample of 520 customers of multiple mobile phone companies. The target population includes customers who have subscribed to a loyalty program. Results show that distributive justice moderates the relationship between satisfaction with the loyalty program and relational satisfaction. The results highlight the need to focus on distributive justice in order to nurture satisfaction and loyalty. Satisfaction with the loyalty program is a key predictor of a satisfactory relationship with the operator and customer retention.     

服务经济下北京城市空间结构的转型

城市空间结构是城市经济结构和城市社会结构的空间投影,城市经济结构的变化必然促进城市空间结构的转型。新中国成立后,几乎所有的中国城市都经历了由服务性城市向生产性城市的转型。改革开放以来,特别是1990年代的城市改革,使城市在区域中的中心功能地位得到强化,部分城市开始从生产性城市向服务性城市转型,服务经济快速增长,城市空间结构也经历了空间重组和功能转移。本研究运用北京市1949-2010年第三产业各部门增加值数据和主要时段第三产业用地空间布局状况,从产业链、产业支撑、产业融合和服务外包四种服务经济发展模式入手,分析了服务经济作为城市空间结构转型的内在机制和空间演化趋势。     

以美国授权专利为视角浅析中国大陆创新能力

专利数量和质量是一个国家科技创新能力的重要表征。以在华机构获得的美国授权专利为研究对象,从专利数量、技术领域、区域分布、专利质量等多个角度进行了深入研究,探讨了我国大陆地区创新能力的发展态势。我国创新能力基础虽然薄弱,但发展迅速,尤其电子、信息、控制领域技术发展迅猛;内陆地区与沿海地区创新能力差距悬殊;台控股企业创新优势明显;大陆地区获得美国授权专利的质量分布不均衡。建议:我国在创新政策的制定上,应认识到专利数量和质量不是对立的;政府在资源配置的时候,应充分考虑区域之间存在的不均衡性;在对待创新能力在技术领域分布的不均衡性问题上,应充分尊重市场规律;应从基础领域和重点领域两方面,扩大我国专利的产业布局。     

新常态下的创新驱动——对创新服务体系的认识

党 的十八届五中全会报告指出,坚持创新发展,必须把创新摆在国家发展全局的核心位置,不 断推进理论创新、制度创新、科技创新、文化创新等各方面创新。我国经济发展进入了新常 态阶段,认识新常态、适应新常态、引领新常态,是当前和今后一个时期我国经济发展的大 逻辑。改革开放30年来,我国的创新能力有了大幅度提高,但是仍存在影响创新能力发展的 诸多障碍,尤其是创新服务体系还严重缺失。我国在加快科技与经济融合的进程中,需要重 视创新服务体系建设,把发展基点放在创新上,形成促进创新的体制架构。在大众创业、万 众创新的大形势下,打造创新创业集成服务商,支持创新平台、孵化载体建设,促进专业创 新服务机构的发展。     

宽带小型化U型贴片天线的设计

设计了一副中心频率为2 GHz的四分之一波长U型贴片天线。采用U型槽加载减小了探针电感,使天线实现双谐振工作,通过将双频比调整到接近为1以展宽天线的工作频带,设计出的天线的带宽达49%(VSWR<2)。利用短路墙加载技术,使天线的尺寸在四分之一波长左右,减小了天线尺寸,天线的尺寸仅为295 mm×40 mm×12 mm。实际制作了该天线,测试结果与理论分析基本吻合,验证了设计的正确性。该天线结构简单,便于设计以及加工制作,同时方便集成于移动通信设备中。     

银行服务创新战略分析：基于浙江调查

针对银行服务创新战略问题,采用简单定量分析方法,选取在浙银行为研究样本,对创新目标、创新方向、创新模式和创新领域四个要素进行系统分析。结果表明,浙江的银行根据自身的特点形成了各具特色的银行服务创新战略:总体上,浙江银行业以提升服务质量为创新目标进行有意识、系统化、基于市场信息的创新活动,并制定了市场细分和差异化战略,进而实行产品创新;其中,非国有银行和区域性银行以扩大市场份额为创新目标,采取定制化战略模式;在创新领域上,非国有银行重视产品创新,区域性银行重点进行营销创新。     

Perceptions of premium service and superiority: Why do customers pay more for high-value-added domestic airline services in Japan?

This paper clarifies the factors influencing customers' perceptions of premium service and superiority for high-value-added domestic airline services in Japan, and explains how these perceptions impact customer loyalty.To gather data for the analysis of consumers' perceptions, a questionnaire survey of 515 respondents who use high-value-added domestic airline services was conducted. These respondents' data were analyzed using structural equation modeling.The most valuable finding is the distinction between the perceptions of premium service and superiority, both of which strongly influence customer loyalty. This finding has two important implications. First, staff correspondence has a strong influence on customer loyalty – not directly, but through customers' perceptions of premium service and superiority. Second, perceptions of premium service and superiority influence customer loyalty separately. This finding may assist in the development of innovative high-value-added services.