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This article mainly deals with across - culture communication and introduces the iceberg theory about culture. The author portraits to us the scene of conflicts caused by cultural differences through examples from the film A walk in the Clouds. In the end the paper offers a suggestion to solve the problem: to look at a culture as a "salad bowl' and to develop cultural intelligence. 相似文献
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目的:采用QCC理论和方法,组建萤火虫品管圈,探讨老年糖尿病患者胰岛素漏打因素,制定护理干预措施并观察干预效果。方法:设计前瞻性研究,统计对照组(45例)胰岛素注射总次数并计算漏打率,针对漏打现象进行相关因素分析,制定相应护理干预对策;观察护理干预后干预组(45例)患者胰岛素注射总次数并计算漏打率。结果:针对胰岛素注射漏打原因分析,制定并实施护理干预,使胰岛素漏打率干预组显著低于对照组。结论:通过老年糖尿病患者胰岛素注射漏打情况QCC研究,针对不同因素采取护理干预,可有效地减少患者胰岛素漏打率,提高治疗效果。 相似文献
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This article mainly deals with across-culture communication and introduces the iceberg theory about culture. The author portraits to us the scene of conflicts caused by cultural differences through examples from the film A walk in the Clouds. In the end the paper offers a suggestion to solve the problem: to look at a culture as a salad bowl' and to develop cultural intelligence. 相似文献
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提高客户忠诚度的途径 总被引:11,自引:0,他引:11
提高客户忠诚度是工商企业维持有市场占有率的重要措施。必须通过提高质量,改善服务,降低价格等方式,维持与客户的联系,提高客户忠诚度。 相似文献
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